They were so friendly and helpful. They were more concerned about helping me get a car rather than just trying to get a sale. They make sure you are completely satisfied before they let you drive away.
Thank you for the great customer service I love klass motors my 4 car purchase in 15 years thanks again Alex manager in service department .also marco graet sales man very patience best dealer at santa ana for far i will recommended you guy's with all friends and family thank you also to Sam general manager klass motors is the best dealer on Santa ana any problm they will fixed for you I did test drive almost all the dealer cars until I got the car I love
We searched online for cars and drove to several different dealers. We initial came in to purchase an Audi but after negotiation we settled on a BMW. All of their cars are in top shape. The first night we didn’t make a deal so we contacted our sales guy (Ronaldo) via text to discuss our options. He worked on our deal and we had our own finance in place. The deal was made and we returned to the dealer to trade in one BMW for a much newer BMW. Once we got into finance Sinbad informed us that he got us a MUCH lower rate with lower payment. I would recommend hitting Ronaldo up for a your next vehicle and have Sinbad take care of your finance.
by Richard Ravenstine from Mission Viejo, California
December 3, 2018
Everybody at AutoNation Toyota Irvine were very helpful. I have bought many cars but this was the best experience I’ve ever had buying a new car. Everything went smoothly working with Abe Zraiqi through out the whole buying experience and deal. He also emailed me to make sure I was happy with my new car.
We purchased a new RAV4 and AutoNation did not treat us as a potential buyer but instead like we were a friend of the family. Everyone we dealt with during the process were friendly, helpful and extremely professional. This was the easiest car purchase we've ever done!
Andy was my sales associate, and he was AMAZING! He went above and beyond to make sure my needs and concerns were met. This was my first time buying/leasing a car and I cannot thank Andy enough for making the process smooth, efficient, and effortless. At no point did I feel pressure from Andy on closing the sale, which is something I value highly. He focused more on customer service, which goes a long way. When I had concerns about the final price he did everything he could to bring it down where I felt comfortable paying. I would HIGHlY recommend this place to a family/friend, and definitely go see Andy Vuong!
Called in 11/14/18 and was helped by Andy Vuong, who was very courteous and professional. Was able to schedule a test drive that same day and was informed of all the vehicle's features and technology in a very easy-to-understand manner. Ended up purchasing a new 2018 prius prime plus and was overall very satisfied with the service I received.
I went to go check out a car at this dealership the other day and there was nobody to help me out or even greet me. I had a few questions but I figured the business was occupied with bigger and better things to do than help a prospective customer. Oh well :)
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