Used 2023 BMW X5 for sale near El Sobrante, CA

Very professional and a breeze to deal with...every employee was excellent...very Happy with the whole process

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Excellent overall experience. Sales representative was not the most knowledgeable, but was very attentive. The facility was clean and sales did not apply pressure. Representative made several follow-up calls which were appropriate and helpful to my search.

This is a follow-up to a review earlier this week regarding my CPO or Lemon review. We got a hold of the service manager and he was extremely sincere and honest about what had happened with the vehicle and the team was working to get all the new parts installed for me. I'm glad to report that my car was ready the following day and drove like new. I appreciate the team taking the time to triple check the vehicle and didn't rush to give me back the vehicle. I also want to give kudos to Kyle in service for remembering to replace the cover for my key which I forgot about. Honestly, it's the little things like this that counts so thank you Kyle! Now for the sales experience... I appreciate Adam reaching out to me and listening to my concerns. I even stopped by to see him at the dealership today since he was so nice and empathetic of my situation so I wanted to say "hi" in person. At the end of the day, I believe I made a good purchase and I would refer the dealership to my family and friends.

I found the car I wanted at this location and they were super helpful in getting it transferred FREE to a location closer to me so I can go in to pick up.

Chase in the sales department recently helped me with my new family vehicle. I have always used him as my contact for sales related items. He is extremely knowledgeable with current market trends and is fair and honest. I would highly recommend him to my family and friends. Thank you again sir.

Mohammed was very nice and thorough and explained everything very well and worked with me to get the deal I felt comfortable with. The car had minor cosmetic issues and he took care of all my concerns before I left the lot definitely have a new returning customer.

Megan helped me and was fantastic. She explained everything and made the buying process a great experience. They were fast and didn't try to oversell me on warranties or options.

I worked with Mike Velasco and tj boldt. They were great at explaining the whole picture and not leaving any questions. I feel I got an honest deal with a great customer service.

Great service and smooth transaction all the way. Very happy with my car and our sales person. The Used Car Manager was awesome and very kind. We Weill sure be back

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

I visited Crevier BMW for some minor issues with my i4. Rob was in charge of the service department visit and he was awesome. I explained my problem, Rob understood, he advocated for me and got me hooked up! Jannet at the loaner department took care of me and I received a loaner for a few days until the work was done. I definitely recommended anyone to check them out.

Alex at Crevier BMW was fantastic! He was pleasant, professional, and made our car-buying experience quick and easy. He answered all our questions and ensured everything went smoothly. Highly recommend working with him .

Special thanks to Mike Quinn! He knew I valued speed and efficiency in my car shopping and provided the best possible service to meet my expectations. Highly Recommend!

If you in the area stop by at BMW Of Ontario , i went to CPO side and Michael Wyland was assisting me to and he gave me a very good deal. So i got my car from him . So guys try it and look for him, He’s more than happy to help you.! Trust

Excellent customer service especially my service tech advisor Ken Cimino who is very knowledgeable about my car?s maintenance process and treat us like a long time friend. Very helpful & professional and an asset to BMW Murrieta dealership.