This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Went in on Black Friday for the advertised deals, zero finance or rebates. Worked with Paul Macchi on my first new truck purchase in 17yrs. Paul was professional and courteous throughout the process. Paul clearly explained the numbers and the benefits of both the rebates and zero financing. Paid what I thought was a good price and would definitely recommend Imperial and ask for Paul Macchi.
This was by far the best car shopping experience I have ever had. The salesman Matt was amazing!! Not pushy or over bearing. He ran around the lot for me, pulling up two and three used cars for me to test drive...he certainly broke a sweat trying to find a car that I was happy with and he did just that. He had all the paperwork ready to go for me when I got there to complete the purchase. There were no hidden numbers or fees...he told me what the payments would be and they ended up being just that. Greg in finance was super pleasant and made things go easily and smoothly...all I had to do was sign. He was personable and very knowledgable. Kim from the insurance department transferred my insurance for me and dealt with the whole process of retrieving the binder. She even shopped around for Home and auto insurance for me to see if she could get me a better deal! I have nothing bad to say about this dealership at all.
I stopped in for a spur of the moment. The truck I saw online wasn't the one for me but I saw another and absolutely loved it!! The salesman was fantastic and patient!!! From the test drive to financing to the insurance I drove the truck home in less then 3 hours!!!! My next car/truck will definitely come from there
The dealer who hleped me was wonderful his name was John Vacca. He answered all of our questions and actually took time to explain everything to my husband and myself. I could recommend a better dealership or salesman to work with!!!
Luis Ruiz, my service advisor, is the most pleasant adviser I have ever encountered. He maintained his pleasant manor even though he was very busy. He went out to the service bay to personally check on progress. Very knowledgeable and pleasant, a true asset to McGovern Buick and GMC.
Stopped in to browse their used car inventory. Greeted by Taylor who was very knowledgeable about the cars they had on the lot and answered all my questions. Made my buying experience nothing but aces and left me feeling like I got the best possible deal I could've hoped for!
Such wonderful customer service!! I brought my car in for a repair and they took care of it immediately. They were so friendly and helpful - next time I am in the market for a car, I’ll be buying from them!
Out of town. Engine Light on. This dealer was able to get me in that day. All was done in about 90 minutes. Car ran well for my 450 mile trip back home. Under warranty made everything even better. Treated courteously while I waited.
I ended up with a dead battery this morning and AAA didn't have a battery available for my 2013 Chevy Spark so I googled for a nearby Chevy dealership to reach out to. Diamond was the closest. After a couple of phone calls, I managed to find out that the battery was in stock and that I could bring my car in as a walk-in to have it installed. After an hour waiting in the comfortable waiting area, my car was set.
Patrick, the service advisor I worked with, was fantastic explaining the costs and timeframe the installation would take.
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