Salesman Toby Smith was AWESOME!
December 3, 2018
Toby Smith was so good to work with. We first saw him on 04/24/2018, he talked to us like we were his friend, no pressure at all, they didn???t have the exact car we were looking for, he took our information and said if anything came in he would give us a call. We went to a different dealership on 04/25/2018 and that dealership (not Robert Brogden) the other dealership tried feeding us some bs line about how well they ???recondition??? their vehicles, the ???reconditioning consisted of doing breaks, oil change and windshield wipers...how do you ???recondition??? break pads, oil and wipers? It was a sales pitch that I laughed at 😂. After that we looked again at Robert Brogden???s web site and saw what we wanted, 2013 all wheel drive Ford Edge SEL 👍ww called Toby Smith on 04/25/18 asked if was still there, it was, Toby came in on his day off we talked we laughed about coffee and life all while my beautiful wife comfortably and with no pressure looked at the car and test drove the car. My wife was comfortable and relaxed she had all the time she needed to think about the car and make her decision that that???s the one she wanted. We made a deal, bought an additional warranty and drove home in our NICE LOW MILES Edge.