Used Cadillac XT4 for sale in Matteson, IL

Lisett Perez was extremely professional and helpful. She was eager to answer any questions presented. Considering this was her first week on the job, she did a good job.

Bought the car in 2017 it was a great deal and they Included free service for 50,000 miles. We also bought the extended warranty to 50,000 miles as well. The car ww have has been very reliable and driving has been A pleasure.

This car is the perfect size for a small SUV. it's stylish, comfortable and has plenty of room and power. I like the features it has and the Infotainment system except i am having issues playing music from a USB thumb drive. Cadillac is helping me with this issue now.

Greet service Nick Beauchamp was walking out the door to go home due to it being closing time and acknowledged us and helped sell us a GMC 1500 serira very patent with us taking forever to sighn the deal.

Happened upon the 2020 XT4 Sport by accident yesterday while looking to replace my 2015 Buick Regal AWD sedan. I already have a 2019 Acadia with the Denali package and love it for its sheer utility and long drive comfort. I wanted a second SUV but nimbler while not sacrificing creature comforts that I have become accustomed to in my later years. I was all set to purchase a GMC Terrain when the XT4 popped up. Gently used, only 19k miles and a Florida lease, Ute is in great shape with the premium white finish. 10 minute drive was all I needed to buy. Reviews were unanimously positive before I drove it and after purchase, additional reviews also confirm this beauty is technically cutting edge, styling unlike any other Cadillac SUV, and a stiff competition to small Audi and BMW's. Utilization of interior space is also quite an engineering feat. Couldn't be more pleased with my choice.

Cyril helped me buy a truck that I’ve wanted for a while. I’ve dealt with many car salesman and he is by far the best. I recommend you buy from him!

During COVID no-one is driving too far however this XT4 is just what I needed to get me around economically and have some fun doing it. I can pack all my golf gear and anything else I need.

Jos was very easy to work with and approachable. I changed my mind a few times and he never seemed impatient with me! The process was smooth to look at and drive the cars I was interested in.

I’ve owned Japanese and German luxury cars. Bought the XT4 to try American luxury. You can find plenty of reviews saying good things and bad things about the XT4. At the end of the day, it is a great car (properly loaded). It is not the best bang for the buck. It is a good bang for the buck. My XT4 is fully loaded, and I’m happy with it.

We have owned the vehicle for several months and like it very much. The 2.0 engine has plenty of power and the ride is smooth. All the bells and whistles are easy to learn to operate.

Excellent sakes and customer service ! Third Cadillac our immediate family has purchased or leased in past few years with always the best staff and service Salesman Joe Pro was extremely knowledgeable and helpful as was finance. Also the young gentleman who provides vehicle setup and training was incredibly helpful

The car is exactly what I wanted in purchasing a smaller SUV with a great look and all the features I wanted in a luxury SUV.

Car was serviced properly delivered back to me on time for the facilities are very nice the people are very courteous a genuinely good experience e

This car meets my expectations and the buying process was easy, fast and I am extremely happy with the end result, really nice for the cost.

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

I took delivery of a custom ordered Cadillac CT5-V on September 4th. Ever since then it has been in the shop for about a month for the same steering and suspension issue. I have an appointment on Tuesday, October 27th to give them a 4th crack at it. To be fair, the first replacement power steering rack GM sent them turned out to be defective. However, the dealer has been really, really good throughout the ongoing ordeal. They listen, and don’t try to deny problems. Michael Ammerman, the service advisor I’ve been working with has been patient, attentive, and communicative through the whole process. The mechanic doing the repairs, I think Rich is his name, has also been good to work with. Shoutout to both of them for some of the best dealer customer service I’ve ever experienced. Finally, the loaner cars they put you in are Cadillacs as well, so that’s nice. Honestly, the best service I’ve ever received at a dealer, bar none. I just hope they and GM can get to the bottom of the issues with the car.

Joe Uccardi and JC were absolutely amazing! I recommend Rizza to everyone, hands down the best dealership w/ an outstanding team! Thanks for all your help!(:

So far it is the most beautiful vehicle I’ve ever purchased. Sleek and luxurious design. I love the size - not too big so parking is a breeze. All of the driver assistance features are awesome too.

Fran was amazing to deal with. I first spotted the car on Cars.com and wanted to know if it was still available. Fran contacted me immediately and I stopped in for a test drive. I had already been to one dealership and I let the sales manager there know the difference in working with Heritage, as he inquired later why I didn't purchase through them. Fran was far better on follow up than his sales consultants were. She was one of the nicest sales people I've ever met. She was professional, friendly, and It didn't matter whether I was purchasing a used car or one that didn't have a huge price tag, she treats you like you're her most important customer if not her only customer of the day. I believe that's what set her apart from all the rest. Every question or concern I had, she responded immediately. If she didn't know, she'd find the answer and promptly reply. She was on the ball with everything. She suggested a small deposit to hold to car, which I appreciated. I pointed out to the other dealership that their sales consultant never showed me the car I went there to see as it was being serviced, and then steered me towards others, but gave me a vague and general price group of $12,000-$15,000. Then he tried to steer me towards a new car, which was out of my budget, but suggested stretching even more so than I already was in going up a couple thousand. He also never bothered to even look at my car that I mentioned I wanted to trade in, and he never gave me a value for it while I was there. That was before I went to Heritage and met with Fran. Wow, what a difference it is working with her. I now understand why Fran is so successful at selling cars. Even when securing my own financing, which I thought was a better rate than what a dealer could provide, they came in a notch better than my credit union offered. I made up my mind within a week and took the car home that night, once I applied for financing. I told the other dealership that I felt like I was buying a car from my sister, if I had one. That's how much I trusted Fran. She was sincere throughout the entire process. I felt guilty looking at other cars (you want to be 100 percent it's the right car), because that's how nice she was. The more I looked, the more certain I was . The car was immaculate for a 2015 and I love driving it. One small glitch, the battery in the key fob was low a few days after I bought the car. I was worried as it wouldn't start but the owner's manual indicates you can just hold it against the ignition button when the battery is low to start the car, which worked. I stopped in at a local hardware store and they replaced the battery for me. I'd still rate it an excellent experience.