Used Cadillac XT4 for sale near Plainfield, IL

My Salesperson Mark Heffner handled my purchase of a 2019 Lexus RX 350. The car is beautiful. It was ready when I arrived, clean and exceptionally detailed. This dealership is first class and I highly recommend Mark for his knowledge and professionalism.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

John Giuffre made the buying process stress free. I would recommend going here for your next car buying experience.

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

Although we could not agree on a price, Kourtney was very helpful; very knowledgeable about the product. I enjoyed working with her.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

If you are looking into getting a new vehicle, DO NOT go anywhere else! This was my first time buying a car and I lacked knowledge in what to look for or what to expect during the process. Frank Amadeo was incredibly patient and guided me every step of the way. I appreciated his honesty as well as his answering my every question. He strived to get me the best deal possible which he accomplished and than some. I was helped also by Kieth who was incredibly personable and aided me in the process, as well as Luis who guided me through my new vehicle technology as well as talked through my questions I had about my vehicle. Overall I could not have asked for a better experience, I will be telling everyone I know that this is the place to come for all their vehicle needs. Thank you!

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

Just bought this car, it's very stylish, kind of small and boxy looking. The seats are very comfortable. Interior refinement is pretty good, it feels like a luxury car on the inside. Rides and handles okay but for the love of god it needs more power, I keep thinking how much better a car this could be with a V6. Oh well, I bought it, I'll have to live with it. I still like the car.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

I traded my 2004 cts in for the 2020 xt4. My local ORR dealer didn't have a red one, so I had to drive to Frico, TX to pick it up. Love the red color. Have to get use to all the bells and whistles. The heated stirring wheal was something I didn't expect. It's a very smart car, but has an owner who has to read the manual to learn what all that the xt4 has to offer. Having back issues, love the lumbar heated seats. Was very surprised when the bright lights came on automatically when I am driving thru a darker area. Got to get horn check because it sounds horrible like a truck instead of a smooth honk. Going from regular unleaded to premium unleaded was a money changer. Very roomy inside. Love that all doors can be unlocked automatically if you have the key close by. The cargo area is very spacious. I guess this car will take me until I die!!!!!

What a change 6 months make. They have new Managers their that actually care about the customer. I ended up buying a new Escalade and servicing my other Cadillac their! Isaac and Dave are awesome.

We wanted to downsize from a 2020 Buick Encore . . . so we did! As a GM customer for 50 years, we leaned towards an Envision, but were turned off by its foreign origin. Although, I was aware of the somewhat mediocre reviews of the '23 XT4, we drove the '24 and found it much improved. Quiet, comfortable, stylish with a unique infotainment system and very peppy with the 2.0 Turbo. We are very happy with this crossover, especially since it's been getting great mileage (30+mpg).

I want to give a huge shout out to the staff at this location in matteson. As a first time car buyer it was overwhelming but Jeremy barron our sales person made it it a great experience and shout out to the manager in matteson for getting us an amazing deal and the fiance guy to you all we're amazing!

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

The service shop diagnosed and repaired my vehicle quickly within the week. Very satisfied with my service. I would recommend this professional shop. A good repair facility is rare.

Based on my experience, I have to give five stars and double it to ten. What more can I ask? Very lucky! My first call was with the service manager Alberto. He explained the details of what to do in the situation like I was experiencing and Alberto, Nick and many others worked like a great team. They are polite, kind and they followed through every promise they made, charged me the minimally necessary, and even went ABOVE and BEYOND to reduce cost knowing what I have been through. Not only the new catalytic converter was restored, but I understood my car more, oil, fluid change, the car got a new life. I knew my car was happy there. Not only I am super grateful, but I know that God will bless their service, and each one of them for their kindness! Thank you! BTW, they provided great shuttle service at no charge, my car was super clean, the 13 year old battery was replaced, I truly appreciate the attention to detail. The car was there for 9 month due to the national back order, they took SUCH GREAT CARE for the car. Here is a bit more detail: My Prius's catalytic converter was stolen 9 month ago, since then my car has been through two Toyota dealerships. I called five. I had to move my car due to the dealership change stories after got me in or asking for excessive work, some suggested welding, it became confusing and exhausting for me physically and mentally having to move the car multiple times. So I just randomly search Toyota dealership and ended up calling Toyota on Western. The call with Alberto was short and sweet, about five minutes, I decided to move my car to their location. Glad I did! Alberto was straightforward, very educational and professional. It was from him, I finally understood, why welding the catalytic for the Prius converter is wrong, and I am all for doing the best for my car. I was uplifted, and relaxed after Alberto took my car in. He also move the car from time to time to keep the break in good shape, no amount of money or compliment can be exchanged with such genuine help and willingness to do good. I am smiling, and feeling very thankful!

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.