No pressure sales, they listened to our wants and needs. Vehicle was ready as promised, a full tank of gas is a nice extra value.
Commuting in comfort with low cost of ownership
by Rocket Engineer from Orlando, FL
January 1, 2019
I am the original owner of a loaded 2013 Chev Cruze Eco with every option except the sun roof and factory navigation. This vehicle has almost 80,000 miles. With the exception of a few recalls, this vehicle has never been down , and it is driven everyday to work with round trip of 74 miles for almost six years. It is quieter than a Toyota Corolla. My mileage is 35 mpg which is mostly highway at 65 mph. The car remains attractive to me.
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
by Erika from Killeen, TX
November 29, 2018
Chevy Cruze 2011 - starting September 2017 , new cylinder block $ 800, new radiator $600, new turbo $1510.77, new ignition cord $375.47, new intake manifold $541.07, new water pump - part $94.75, new thermostat housing, new cam actuator and camshaft cover $371.25. If you take all those charges and parts you will find I just about rebuild my engine. The Cruze has approx. 130000 miles on it and was at time of starting with the problems only a little over 6 years old. The Car is always maintained by a Chevrolet Dealer. I been driving Chevrolet for many years, the first one was a 79 Chevrolet Malibu and I drove him for over 9 years, in Germany, Colorado US and Texas US and had less problems and repair costs this with this Chevy Cruze
Had to have Tire Pressure Monitor replaced on a car we had for our daughter in Florida. They fit me in the day before we left and also told me there was a recall they'd fix also. In less than 2 hours, the car was fixed and ready to go. This was an A-1 experience in my book. Knowing our daughter's car is safe again makes these parents happy. Thank you Polar Chev!
by Nancy from Sandusky
January 5, 2019
The one problem I'm having with the car is,there is 1 bang I hear at take off every day. The mechanic couldn't find anything wrong. I'm taking the car back and leaving it overnight. It only happens when the car is cooled down.
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
Mess from the start
by Cdurango from Ogden utah
October 30, 2018
Cute car. Gas milage was good. Lots of things were not working. Total computer system was glitching. Turbo was bad. I was told there classic for bad turbos. Pretty squirly to drive.
Great service on my new Chevy Colorado. team was friendly and efficient- though I did not purchase my truck here I will definitely return for all my services
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
We were shopping for a used car and are delighted we found perfect 10. They gave us a great price without haggling and recommended and followed through on repainting the hood without hassle, no charge to us. The customer service was down-to-earth and friendly. They didn't waste our time whatsoever (which is so appreciated with three young kids along!). We have never had such a pleasant experience purchasing a car. We felt comfortable and taken car of the entire time. The purchasing and loan process was so quick and easy, and they got is a better rate than with our bank. Kevin and Ashley made us feel like family. We can't wait to buy our next vehicle with them!!
by Saints fan from Thibodaux,la
January 3, 2019
Car met initial family purchase the car now. Engine power train problem began at 57,000 miles/6 year 2 months. horrible. Senior citizen driver. No other option.
This was a great Black Friday shopping experience. I got a truck with less than 6,000 miles and a Lifetime Powertrain Warranty on top of it . I would recommend this dealership for anyone needing a new vehicle. The entire place worked together as a team to make sure I went home with my dream vehicle. Thank you Hutch and the whole team. You did an outstanding job communicating with one another to make my car buying experience easy.
Happy little car
by Little Red from Fairborn,Ohio
January 13, 2019
Although at first I thought it might be to small for my family. But it is surprisingly roomy. Has pep and everyone seems to think it’s a sports car. Ha!! I haven’t had a SPORT car in over 25years “I’m old”
by Gary & Myra Smisek from Roseville, Minnesota
May 3, 2018
This review is directed on behalf of our salesman, Mr. David Middleton. From our very first visit, Dave made my wife and me feel very comfortable. We knew when we walked in, this was the van for us. Dave was very helpful in explaining all the features of this auto. There was absolutely no pressure on his part to sell us this van. We went and left a few times to think about the buying of this van. There were no phone calls made by Dave asking unnecessary questions about a potential sale. All of our communication was warm and friendly. He explained all the additional options we could have purchased in buying this van. There was no pressure on his part to push us into buying any of these add-ons. He went the extra mile to close this deal in a very warm and comfortable manner. I would recommend Dave to our friends who are looking for their future auto.
Avoid Cheap Cars.
by caddiso1 from Champion Heights, Ohio.
October 27, 2018
I bought this car before I went to college in 2014. It was a good car, great on gas and just a normal nice certified used car. Although, that’s where the problems arise.
In my time of owing my Cruze I had to have 7 repairs done to it. I had the car for 3 years. I had the airbags replaced 3 times, oil leaked, antifreeze leaked, the rear view mirror started to corrode, the transmission got reprogrammed for jerky shifting and never fixed it, it rattled in 5 places, and the water pump broke. The car was at 66,00 miles.
The performance wasn’t good for anything fun if you wanted too.
The cloth seats were not comfortable at all, they hurt my back on a daily basis.
The car itself is fine...for a college student or commuter that doesn’t care about cars, otherwise avoid the Cruze!
After graduating college, I bought a brand new 2017 Camaro and I’m never going back to the Cruze.
Went over and above expectations and thankful it was such a pleasant experience leaving us overjoyed with our decision. Thank You!
Safe and Reliable
by Curlyy.locks from Barnegat, New Jersey
January 6, 2019
As a young 20 year old who commutes every day to work and school I can say this car does it’s job and does it well. Great on gas, comfortable, compact, and large trunk space for those long days of shopping. I would definitely recommend the 2016 Chevy Cruze LT to a first time car buyer looking for something that doesn’t pack TOO much punch; but just enough to get you to where you need to go in a timely manner.
I had a good experience. The buying process was nice and easy. Very friendly and informative on the vehicle. The whole staff was outgoing and made the experience very good. Thank you
I AM A CAR PRO READ THIS REVIEW
by CarExpert1 from Humboldt Iowa
January 9, 2019
I’ve driven this car for 87k miles and I’m the original owner. Comfort is ok. It’s a Chevy not your grandmas buick. But for a small car it rides decent. Interior design lacks storage space. You sit too high, the center console needs to be bigger. Performance. My car has a 1.4l turbocharged engine. Now it’ll do 0-60 in about 10 seconds, it’s not a racing car. But it’ll get up and go decently fast up until you hit 45mpg because it doesn’t have a lot of torque but hey it’s a cheap car. Gas mileage is great! If I’m going 60mph I get 38-43mpg if I’m doing 75mpg I get 32-35mpg. The handling is amazing winter driving was no problem just use common sense. This car is a GREAT bang for your buck. You get great fuel economy a stylish design a nice sporty side. Now reliability. I live in northern Iowa. It was -23 degrees actual temp. It remote started perfectly fine outside no garage. I’ve driven 87k miles with no engine issues I get it serviced regularly and please run synthetic oil don’t be stupid. All the electrical works perfect the car shifts smooth. It is a good car for the price
Great price, great group of sales people. Definitely will be back next time I’m looking for a car. Great facilities, no pressure whatsoever. Highly recommend
Very reliable and much sportier then I thought.
by Gusfring from Des Moines, IA
December 19, 2018
If your looking for a large family sedan then look elsewhere. The Cruze is a compact sedan with near luxury comfort and sport-like performance. I use it for commuting and find that it’ll always get you to where you need to go without hassle.
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
Best car I've purchased
by Rino88 from Elk Grove ca
November 8, 2018
This car met all of needs. I get 32 miles to the gallon, the interior of the car has all the bells and whistles ranging from touch screen to voice commands also rear camera. I love this car.
Very fast responds, kindly and patient to customers. Thanks so much to Mrs. Gabby Nankin, and Mr.Rich Eiss helping me to finish buying process. Thanh Le and Quyen Thai
Im Happy That They Stand Bye their Cars
by Landsittelm from Oakdale
October 23, 2018
It seem to get me around from a to b. I had issues with it in the beginning. I talked to Lou he made it good for me.
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