I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
Contacted the dealer thru email and phone as I have been looking for a used vehicle. The dealer responses have always been helpful, cheerful and prompt in replies to my inquiries and questions. Great customer service. I would consider them for any future purchases and would definitely recommend them to a friend.
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
They are very friendly but I don???t give 5 star because it takes time to wait a while. Almost 2 hr for oil change and rotate tiles. I made reservation to do so. If they can do a bit faster, that would be great!
Great service and a friendly environment and st...
by D.Smith from Chicago IL
November 28, 2018
I had a great experience with Kenneth Barnes as my dealer. He was very knowledgeable and patient in the process of me getting the car I wanted. Definitely ask for him when you go to Webb Chevrolet in Oak Lawn. I was there for 5 hrs and he didn't complain or disappear on me, which let's me know he was dedicated to helping find the best option for me. Thanks again Kenneth!
I just bought my 2nd vehicle at this location thanks to Miguel. 1st vehicle was the Chevy Spark Oct 2013. I have received so many compliments for this car from strangers. July 2018 I bought my second vehicle an amazing Chevy Silver ado 1500. Miguel worked with my budget and my credit issues, to get me in the right vehicle. Formally owned a pick up truck this new truck is not foreign to me. We worked together to get the right vehicle that fits my needs. Miguel thanks again for your help!
i came in seeking to buy a Honda pilot i wasn't sure off all the options on these cars , i was greeted by the nicest Polish guy in the wold went over all options with me took the car home to my pregnant wife since she has to stay in bed really good guy Thank you Peter for all your help and i also learned some Polish "yak she maz" everybody
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