Just picked up a new 2019 Chevy Equinox from the only salesman that gets my business (Tony Volturo)! I've lost count on the number of Vehicles I've purchased from Tony but the process is always a breeze and I'm in and out with the best possible deal every time so I will be a customer for life!
Water leaks into trunk
by Kdo from Chattanooga Tn
December 16, 2018
Mfg nor dealership will take responsibility for mfg default with water leaking into trunk. Constantly sopping water out with towel. Sealant tape is cracking and showing signs of rot. Water builds up arounf extra battery on driver side behind tail light. Nice ride, descent mileage(not good avg 24). Ive had two diagnostics done. One by dealership they waived 125$, another frebbie by auto body shop. Im having to lay in trunk while raining and storming trying to pin point leak. Can hardly wait to get my FORD ranger going and get rid of this black mold collecting vehicle.
I worked with With Emily back in August to replace my truck, she was great. This week my mom needed to replace her car. Since I had such a good experience working with Emily I went back to work with her again. She was great, she helped us find a 2017 with low mileage that was a good fit for what my mom was looking for. If your in the market for a new car or truck check out Chevrolet of Naperville and work with Emily.
Most reliable car I've owned! Looking forward to m
by Troy777 from Rockford
January 13, 2019
Very reliable and safe for trip on the road. Has a nice body and spacious interior. Looking forward to the many options in has to offer.
It was nice to meet with Steve who has a lot of knowledge about the vehicle and also his experience let us know more about the car. So glad that you have such a wonderful people working in the dealer. It is. Nice experience
Most dependable car I have every own.
by Dina from FERNANDINA BEACH
December 24, 2018
This car is comfortable and has lots of room for my grandkids to ride in. I love this car . It is nice looking and rides so smooth with great gas mileage.
Luciano is a person very dedicated to his work, is attentive, listens to your needs, answers all your questions, gives you options, the most important thing for him is that you leave happy with what you buy.
Best car I've ever bought
by Shelley68 from Jerseyville,Illinois
December 18, 2018
Love it! Very comfortable and drives great! Very good on gas usage. All around great car. I would highly recommend this type car to anyone who asks
The most expensive dive keg I ever bought. Game in to get a key made ended up buying a vehicle.Sean was easy going. I wanted to look at the new trucks they showed me one but it was not the trim I wanted. They found another and did a dealer trade.we wrapped up the deal relatively quick. Car salesmen have a bad reputation and I think there's some truth in why they do. However Sean and the folks at wickstrom were not pushy, in fact they were laid back and let things happen at the pace I chose. Never felt pressured. The folks there did their job without all the pushy BS that you expect to get when you go to buy a car. I looked on truecar and had sales people calling me constantly like fresh blood in shark infested waters. Give wickstrom an opportunity they won't harass you they'll help you out.
Great milage, bad traction & inadquate headlights
by SuzG from saint louis, mo
January 9, 2019
The worst front wheel drive car I've ever had. Lost traction at slow speed just in the rain! Lousy headlights, very difficult to see at night. Comfortable seating, but everyone had difficulty getting out - car sits too low. Paid a lot for it used, but doesn't hold value. Had a lot of recalls. Experienced more repairs than any other car. Large trunk but small opening, so could not fit anything deeper than a small cooler. Test drove the Impala prior to the Malibu - they both make a big clunk, like there is a log rolling around in the back during sudden stops. Would never recommend either car.
Always excellent, courteous service. Mark Conover always finds what I want and works with me to Come to a fair price that I can manage. If my vehicle needs service, I trust Wickstrom to do the Best job ever. I've always been happy and more than satisfied with every vehicle I've ever bought Going back over 40 years!
Had for over three years
by London from El paso TX
October 23, 2018
This car has costed me more than I’ve paid for it. Every time the light goes out they have to completely take off the bumper which costs you more.
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
Most reliable car I have owned
by Ismael A. from Bolingbrook, Illinois
January 14, 2019
This is one of the best cars I have ever owned as it is a money saving car that has great space for my kids and to top it off it looks great!
I am so pleased with the purchase I made at Webb auto outlet great staff
I was treated with much respect Sam and Nate made it happen
bland style, lacks performance, Glitchy tech
by shadows411 from Delton Mi
January 5, 2019
This car is no worse than other cars in this price range. It lacks individual style as it resembles other cars from competitors too. Its technology is glitchy, I have had to pull over multiple times to "fix" the infotainment center" , its features lack fluent design and are poorly engineered. I don't think this car is any worse than other cars out there, in its price range. But if your looking for a car that defines you as an individual, this cookie cutter car probably is not the one.
This place is great. Always friendly and helpful staff especially Sean in service and jim in parts. One thing is needed a pop mechine I don???t like coffee.
Good starter car
by Ari23 from Tomball, Tx
October 18, 2018
Just bought this used 207 Chevy Malibu. Was previously a rental car so it was pretty well maintained. Had 41k miles. My only problems with it is that the autostop engine feature doe not have a disabling mechanism. I do t have the choice to use it or to disable it. And the gas seems to go pretty fast but the tank is pretty small so it makes sense and I life in a big city.
Daniel was my service Advisor this time. Informed me on all that was included in my 10,000 mile Toyota Care Service Package and what I would receive. Work was completed in a timely manner As I was sitting in the waiting room, my Salesman - Adrian Gjergji came by and ask if I needed anything such as water, coffee and how was my Toyota RAV4 was performing, etc... Another Satisfied Customer - Thank You ! JIM
It is what I desired and located
by Lynnlynn from Racine, WI
December 27, 2018
This is the car that I sought out, discovered, and purchased. So far, it has served my needs and I am very satisfied. I will continue driving GM products.
Tried to get info on a car online. I never heard back from them from making an inquiry online. Ended up calling after a few days to get my question answered.
A Cadillac with Chevy Badging !
by SNM from Norwalk Ohio
August 8, 2018
Our new Chevy Malibu Premier is the nicest car we have ever owned. It has all of the features that you would expect to find in a new Cadillac ATS or CTS. From the navigation systems to the cell phone charging system, the heated and cooling seats, the adaptive cruise control, parking assist, Bose radio, ride and handling, and the power of the 2.0l turbo, this car has it all !! If you are in the market for one, don't mess around, find a Premier with the Driver Confidence Packages. You will not be disappointed.
I liked the car so much that I managed to deal with the buying process (it took me the hole day even though agreeing about the price wasn’t the issue)...
Best looking and driving car I've owned
by hlamoureux from Wesley Chapel, FL
August 6, 2018
This car is very spacious and luxurious feeling. The trunk is huge and so is the back seat. This Malibu rides very smoothly, and the acceleration is great even though it's only a 4 cylinder (also has a turbo).
Outstanding service and quality of work done on my vehicle. I didn’t buy my car from here but even if it just needs an oil change I will always come here. Thank you Keith for your professionalism and care.
Most awesome car I have ever owned
by Loopstdo from Colorado Springs, CO
December 19, 2018
This car is awesome! Reliable, fast, comfortable....I loved this car! I could always count on this car to get me where I needed to go and it drove great in the snow!
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
Not a guy buy for the money
by bert from OKLAHOMA CITY
December 20, 2018
Not enough usb ports, very noisy ride, no cd player, interior poor, seats are not comfortable - gauges are different but looks good on the outside.
test drive it for a distance to judge
Very professional service from all of the team! The culture of this dealer is first class and at the heart of the deal was trust. Very satisfied with our purchase!
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
No more GM
by TJG from NJ
November 30, 2018
Numerous repairs to the hvac system on this car and fighting to get gm to honor the certified warranty has convinced me to buy a different brand in the future. I learned the hard way that GM Certified is just a marketing tool.
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