I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
I pulled in and was trying to find my coupon on my phone and the lady directing me in got irritated. I'm sorry but if you have a hang over don't take it out on me. Then I showed the coupon for $19.95 for an oil change before repairs started. No mention of my car taking different oil. Don't send me a coupon if it's not applicable. Must just apply to old cars. Service was great and timely but when I went to pay I was charged $45. I told the clerk I had a coupon for $19.95 so she charged me $35 instead. Thanks to Dan I got the $19.95 price. My family has bought several cars from Len Lyall. Three of my son's, myself and a friend we recommended. A total of about nine trucks and cars, most new. I recommend Dan for Sales but I won't be coming back unless I have to. The customer service person cheered up a little when I got back. I'm sorry if you don't like customers, work from home.
I drove right in, the Service Associate that greeted me was very polite and explained exactly what was going to be done, as I waited for my vehicle he came to check on me and asked if I had any other questions or concerns, it was a great experience and I will certainly be returning to Transwest GMC for all my service needs
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
I had the opportunity to work with both Shane and Andy in helping me pick out my new used grand Cherokee. The experience was wonderful with great attention to detail in customer service, answering all my questions and making the experience of buying a car a pleasure. I recommend these guys to anyone looking to buy a car new or used.
We had a wonderful experience with Joe. We were looking for used but bought new because of Joe. I would recommend going in to see him any time. He was professional and nice as was the rest of the staff. No pushiness and the dealership was very clean and neat. The best part is the staff picked the perfect car for me and I love it!!
I highly recommend this dealership for no hassle & no pressure car buying. Richard Hernandez was the best car salesman I have ever worked with. Can???t say enough about this dealership & customer service. Top notch!
We had gone to 4 other dealerships before getting to Stevinson! The salesman at Medved seemed afraid to work in the cold or work late, & it turns out I'm glad he wanted to "call me on Monday". It was later on a Saturday Night but Henry was happy and ready to help! I appreciate Henry and the Stevinson team. They have made a "return" customer out of our family and friends!
After having been in sales my entire adult life, I recognize professionalism and always do my best to achowledge exceptional sales personnel when given the opportunity. This is certainly one of those opportunities. From the moment my wife Laurie and I walked through the door at Stevenson's Chevrolet until we walked out as the new proud owners of a 2019 Colorado, our experience could not have been better. Our sales rep Kevin Kramer was very friendly, professional, and exceptionally attentive to detail. He epitomizes professional salesmanship and has all of the qualities I always looked for when hiring staff in my 30 years of retail experience. The finance manager Jim was also very friendly, courteous and helpful. Overall, I would like to give Stevenson Chevrolet and their staff an A+ rating.
Took a while to get everything done,but was happy with the process.
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