I liked that I was able to get my vehicle serviced without an appointment considering it was a major service performed. Dealer offered a vehicle service menu from which different types of bundled services at set prices can be selected. Pricing was very competitive and did not find the same offer at other dealers.
Ross and Ramsey were absolutely FABULOUS to work with! Super kind, very informative and honest. I was a first-time buyer and they were able to give me a KILLER interest rate and a great payment plan for my financing. Both gentlemen walked me through of all the paperwork and what options I could choose from. I was very impressed by how this smaller family-owned dealership conducted business! As I was shopping for a used car, I went to two other dealerships (bigger franchises) first and did not have the same quality experience that I did at Royal Auto. Plus, my 2014 Toyota Corolla S Plus was at an awesome price and the condition is impeccable. THANK YOU Ross and Ramsey!
I literally recommended my friends by a volt from your dealership because not only do i love my car (i'm on my second Chevy Volt !) but also becusae of the excellent sevice dept and they are open very early and stay open late at night !
They got my payments right where I needed them to be even though I wanted a car that was a little out of my budget. I didn't think they were going to be able to do it at first but they tried everything they could think of throughout several days and I got it! I love my evo. Great Service
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
I was looking for specific features in a Chevy Bolt. They responded very quickly and explained the available discounts clearly. They provided "out the door (OTD)" quotes, which is very helpful so you can compare apples to apples. Unfortunately, they didn't have a car with the add-ons I wanted.
MIKE FLORES! OMG! What can we say bro! You went above and beyond! Great guy, awesome truck, no hassle sale, you brought it to us and we signed the paperwork all in the comfort of our own living room! Easiest purchase EVER! These Guys are simply THE BEST! We'll definitely recommend them to EVERYONE we know! Ask for MIKE FLORES and you'll for sure get the best customer service! See you for our next purchase!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best ever experience yet! My husband and I happened upon OC Autosource on our way out to dinner for my husbands 57th birthday...all the beautiful luxury cars caught his attention. We decided to stop and look around, we were casually greeted by one of the guys, because thats what the atmosphere feels like, like your one of the guys. Tony came and introduced himself, very down to earth and easy going, non pressuring, yet very attentive as he took his time to show us a couple of cars (Bently in comparison to the Ghost). We eventually saw a car we had been wanting for years (2012 CL63 AMG), at the right price with very low milage (awesome deal). I told him I need a little time to make my decision and with no pressure at all he said no problem. Tony held the car for me, which gave me time to do my research.
Whatever we needed Tony took care of it. I was and am still please with my whole process.
I would recommend anyone to shop at OC Autosoure for your next car.
Tony, Louis and the fellas are the Bomb!!
I had an amazing experience with Steve. Bought my first car! Walked in and was immediately helped. So happy I ran into him. Love my new Prius!
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