Being in a service related field myself, I felt I made the right decision in the vehicle and where I purchased from because of the service provided by Matt Saunders and Wendy. Had great conversations with both, as they were attentive to what I was looking for.
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
I???m the midst of mourning my Wrangler, I called AC Motors asking about a new Jeep at their Bloomington location. I spoke with Mike. In spite of my sour attitude, he was easy going and kind. I had a no hassle test drive and was not pressured to buy. When I expressed interest in a more expensive model, Mike explained that spending less was the smarter choice. When I decided to go with the purchase 48 hours later, the buying experience was positive and painless. I was offered a surprisingly high amount for my trade. The financing person was easy to work with and put me at ease. My credit is not awesome (thank you ex wife) and they found me a good rate. The entire event took less than an hour. I waited a month before writing this review to ensure the vehicle was sound. A buyer should feel good about working with AC Motors. Talk to Mike.
We were shopping for a used car and are delighted we found perfect 10. They gave us a great price without haggling and recommended and followed through on repainting the hood without hassle, no charge to us. The customer service was down-to-earth and friendly. They didn't waste our time whatsoever (which is so appreciated with three young kids along!). We have never had such a pleasant experience purchasing a car. We felt comfortable and taken car of the entire time. The purchasing and loan process was so quick and easy, and they got is a better rate than with our bank. Kevin and Ashley made us feel like family. We can't wait to buy our next vehicle with them!!
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
PSI was second to none. From my first phone call regarding a vehicle with Casey, to test driving with Jason, then purchasing with Ben, PSI made it an easy, comfortable, and all around great car buying experience. They were friendly, attentive, accommodating, understanding, and I would highly recommend them.
Purchasing a used car was great experience. Our salesperson was very friendly and made the process enjoyable. As part of the purchase, the manager agreed to touch up a scratch on the vehicle. The service department was very polite and accommodating. I greatly appreciated the use of a complimentary loaner. Most importantly, I love my new Chevy!
They were not the closest Chevrolet dealer to us. We went there because of a great advertised price and a 5 star rating for the dealer. We bought a car then changed our mind because we found a better deal elsewhere. Lenzen located the same vehicle a considerable distance away, matched the price, accommodated a few other wrinkles we presented and couldn't have been nicer through the process. We're driving the exact vehicle we wanted and extremely happy with the price. Mike did a great job explaining the features of the Equinox and making the whole experience stress free. Mike Hellendrug and Jeff Lenzen took care of us extremely well.
Went in, found a vehicle that worked for us, went to luch, all paperwork was done! Very simple and easy. I would recommend these guys in Rogers to anyone!
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