Used Chrysler Pacifica Touring L for sale near South Elgin, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Great experience, from beginning to end. Chris Karson was friendly & professional, and got us through the entire process quickly, & left us feeling that we made the right choice. We highly recommend Chris & Wickstrom Ford!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I did not like my experience with the HR woman, snobbish, cold and gave me the feeling my new car I just brought would break down soon if I did not buy her upgrades. Great vehicle, Brian the Rep responded instantly answering any question, I have.

I was immediately greeted by Rick Garza upon arriving at the dealership. Everyone at Jack Phelan Jeep in Countryside was patient and professional. I had an A++++ experience from walking in the door and all the way up to signing the paperwork. I purchased a used certified 2024 Jeep Grand Cherokee at a great price. They've earned a new customer for life.

I'm very satisfied with the service and the time of delivery as well as the explanation of the service advisor.

We've worked with Tony before & he is very knowledgeable & knows just what we like.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Tony Horton was my salesman. I gave him a price range and somewhat of an idea of what I was looking for. He found the perfect vehicle for me! He did a great job working within my budget. Would recommend him and this dealership to anyone.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I bought a new Toyota Camry Hybrid. I didn’t really understand what a hybrid was but Darek Gniadek took the time to explain it to me. He answered all my questions and concerns. Darek bent over backwards to put me in the exact car I wanted. When Schaumburg did not have the color I wanted, Darek searched other Toyota dealers and found the perfect car for me. I was pleased with the service I received and I highly recommend Darek Gniadek for anyone looking to buy a new car.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Kurt was awesome to work with! Beautiful car! Thanks, I’ll be back for the vet!

Great experience with my service advisor, Joe Bednarek. He was very helpful, explained the repairs clearly, and made the whole process easy. He went above and beyond.

It was an amazing experience, I'd highly recommend Castle to friends and family!! I drove down from Wisconsin and it definitely was worth it.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

Wonderful customer service, amazing financial people, overall amazing experience! I’ll definitely be back again

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Overall a great car, loaded and comfortable. Great buying experience through Jack Powell Escondido, Rick Taylor was extremely helpful in providing info and prompt responses to any questions.

I had a wonderful time shopping here! My salesman Andres was knowledgeable and very friendly!

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

I brought my car in today 3/18/26 and not only was my car done super quick but it was also very well cleaned. Manny was just promoted to manager and if this is any sign of how he runs things, us as customers are in for a real treat! Thanks Manny and keep up the good work!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I've been purchasing automobile from Haggerty in Villa Park for OVER 25 years. Also have them serviced at the Villa Park Haggerty location and body work done at the Glen Ellyn Chevy location. Good people and great service,

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Extensive volume of vehicles to choose from. Joe D'andrea was very helpful. Costumers waiting area comfortable. Check them out.

I bought the Pacifica Pinnacle. It is quiet, comfortable and a joy to drive, It is a large vehicle and I can get a lot of things inside including a 4x8 sheet of plywood and 6 people (not at the same time). Visibility is very good and the camera's do an excellent job. Everything works, controls are easy to reach and empirical and on a trip I averaged 26 mpg. Two negatives: idle stop is frustrating. (have to remember to turn it off every time you start the car). Vacuum cleaner in place of the spare is not a good idea and you have to run the engine when the vacuum is running. Guess it's Ok then, but not at stop signs. (idle-stop)

All in all this was a very pleasant car buying experience. Tom Dempsey, the owner of the dealership, personally found me the car I was looking for at the price I could afford. Elijah then took over and did an amazing job showing us how to operate all of the electronic features this car has. He was extremely professional and patient and he walked us through everything. I will recommend this dealership to all my friends.

Great experience working with Ryan and Fil. Professional, helpful, made the process easier than other places i’ve purchased a vehicle from. I’d definitely recommend purchasing with Revved Motors.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.