Friendly experience and never pushes me away if I don't make a appointment. Recommended what my car needs by the book no scarce technics. Also fixes my car in reasonable circumstances never wait to long.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Tramica made our car buying experience a wonderful one. She listens to your wants and takes your budget into consideration to find the perfect car, even if it takes a couple attempts she made sure we left 100% satisfied. I would definitely recommend them and rest assured, there is never any pressure or rushing you into a decision. Thanks again!
I've purchased plenty of cars in my lifetime and I must say that this was honestly my best purchase experience ever. A huge reason for that was Domic Losasso who is honest, detail oriented, diligent and extremely customer focused. He's a terrific sales professional and I'd seek him out if you are looking to buy a car. But, same thing can be said for everyone else that I worked with here. From the owners son on down ... this is a first class dealership.
I needed a specific used vehicle and I needed it quick. I had a long drive to get to Christopher's Dodge World, but it was worth every mile. Big John got the vehicle cleaned and it was ready for me when I got there. We took the test drive and signed the papers. What a delightful way to buy a car! I would definitely buy my next vehicle from Big John!
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