The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
I had a general idea of what I was looking for, but couldn't make up my mind. George was so patient and helpful. He kept going back and forth to get the keys so I could test drive another car! I was starting to feel bad for him. He was extremely personable and friendly. We were there for quite a while and he made the wait enjoyable.
Angel was also extremely helpful in getting my loan application processed and keeping my payments within my budget. He was very pleasant and took the sting out of handing over the down payment!
Overall, it was a very pleasant experience and I was made to feel very comfortable and welcome. It was just like one big happy family. When I am ready for another vehicle, I will be sure to go see my new friends George and Angel!
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
I just spoke with the service department about the airbag recall and he was so pleasant and helpful I needed to place a positive comment here. I bought my Magnum here and I did not feel I got a good deal but given how they responded to this recall so well, I would reconsider buying another car here. Good job, Chris. I am not related to any employee here nor even know anyone. This was a real unsolicited review.
Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
Kelsey was super helpful with helping me find an affordable SUV in my price range, and stayed late in order to help me fill out all of the paperwork.
The dealer also make sure that any issues that I found with the care were completely fixed before I drove it off of the lot. Great experience overall!
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Stopped into dealership for a minor problem. They informed me of upcoming services that were due and immediately arranged for a loaner car and appointment. That???s why I???m a BMW owner!
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