Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family
My son purchased his first car today! Cody and Alex were great, they really made the buying process an awesome experience. If you see a car you like you need to move fast because they price their vehicle very well and it won't last long. Also, the fact that the vehicle comes with a limited warranty (most used cars don't) helped ease my mind in knowing I'm putting my son in a reliable car! Thanks guys, keep up the great work!
I live in St Louis and had been looking for the right car for a while. I found the perfect 2013 Subaru Forester on LSH’s website and put the car on hold after talking to Leslie. She was very helpful and made the process easy.
I flew into KC and picked up the car yesterday. Austen and Darryl helped me to close the sale. They had already detailed the car and prepared paperwork before I arrived. All I had to do was test drive, talk about financing/warranties and sign. The paperwork didn’t take long, they made sure I was 100% comfortable with everything, patiently answered all of the questions I had, (I’m not very knowledgeable about cars and likely asked some stupid questions!) and had me out the door in about two hours. It was not the all day, stressful situation I’ve learned to expect from other dealerships!
This was definitely the best experience I’ve had buying a car. The entire staff seemed very friendly and professional. I would highly recommend going to them!
Overall was rated only "good" in place of excellent due to issues beyond Edward Santana's control. The new car required some body repair which required some delays/inconveniences. The future looks good for Edwardo professionally. We are pleased with him and on request will send him new business.
I have bought a lot of cars over the years from several different dealerships and this was by FAR the best and most professional truck buying process I have ever been through! Everything from the time I first made contact with Clark my salesman to the time I walked out the door with my new 2019 F 350 was better than I have ever experienced! My truck was done and customized for me and everything was spot on and done the way I wanted! Thank you for an amazing buying experience!
Infinity KC team takes the hassel out of car shopping.
by jmiller from DealerRater.com
December 5, 2018
I am a big fan of Infinity of KC due to their professionalism and efficiency. The sales team knows their product, listens to the customer on the type of vehicle desired and provide an efficient purchasing process once the agreement is met.
Found my Rav4 online @ their store. Had some miles but priced super fairly, excellent condition and exactly what we were looking for! Brett and family made it so easy and friendly to do the transaction. He was thorough and explained everything well. His dad is soon nice and helped with some details too. This is what a family business should be! Fair, friendly and with the right product to sell. Strongly recommend over any large outfit. Keep up the great work guys!!
Tim was a very good salesman. He was polite and very courteous. We are very pleased with the truck we bought. The dealership was clean and the coffee was good! The finance guy was really nice and explained everything very well.
My husband and I went in specifically to buy a new Enclave. We worked with Sheldon. I explained we had an appointment in a couple hours. Walked in at 10:00 AM and out with our new vehicle by 12:30. Transaction with trade in went smooth. Love Love my new ride.
5+ Star for Sales team. Great experience. Works well with customer. Paper handling and title/registration dept "upstairs" is AWFUL. 1 month from buying and still not received papers. False promised 3 times already saying its mailed out (outright lies). Everytime you call they have excuse for lying previous time. Now my tag expires in 3 days with no papers in hand. That's the "LEGENDS WAY" I guess..
Bought a used Buick Enclave. Staff was friendly, I felt no pressure to buy. Got a great deal on my trade in. Service was great and was one of the easiest cars purchases I ever made. From financing to extended warranty. My wife loves the SUV.
John Miller was amazing to work with on our new car purchase. Planned in being there all day to buy a car and was just there a couple hours. Great to get my Saturday back! Great small town dealership!!
Erin, Troy and Michael are the trio every dealership would be proud of . We came to buy a used Jeep but left with a brand new Compas Jeep. When we first got there Erin suggested this new Compas Jeep but we thought we would not be able to pull that much. We ended up trying 2 used 2011 vehicles but after we tried the one he recomended it was no brainer. We have decided to purchase it. Troy did his magic with numbers and met our tight budget He is very experienced manager and I would recommend him anytime. Michael made payment super easy. Erin I just wished we listen to your advise and went straight for the one you have recommended, would save us so much time. Thank you very much to all of you on an exceptional customer service. Wish you a great business and many years to come. Amra and Farid.
We went into Zeck not knowing what to expect Fran helped us every step of the way and even offered his personal opinion of the truck that I ended up buying! He wasn???t too pushy and helped us every way he could! I will definitely be back and asking for Fran in the future!
Great work, very friendly. Worked to get me what I wanted. Professional. Easy to talk to. Explained everything very well. Would recommend to anyone interested in getting a good vehicle.
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