Used 2022 Ford Escape for sale near Bronx, NY

This is my second time this year dealing with this Hyundai but this review wouldn’t be possible if it wasn’t for Briant Rosa. Both times he’s been amazing. He’s patient, helpful and TRULY goes out of his way to help. He took care of the entire process both times. And this second time I got my car without even stepping into the dealership!!! How amazing is that! I don’t know about any of you but my time is precious and I HATE wasting my time at the dealership (btw why is this even necessary?!!!🤔) I’m usually VERY skeptical about EVERYTHING!! but having dealt with Briant in the past, I knew I could trust him to handle everything from start to finish and he delivered (literally!!)~he Delivered the car right to my driveway!! I’d definitely recommend Briant Rosa as a salesperson. He’s dedicated, friendly, understanding, knowledgeable, polite, patient, very helpful and straightforward.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

I have been a costumer for years, the people that work there could not be any nicer. We were dealing for Kim how I have dealt with before, she had a family issue so her colleague Steve took over and everything was seamless as always.

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

My wife and I always have a great experience with Jacques, we refer our friends and family knowing they are in great hands with him and the Fette team.

I had a 8am appointment. They got me in and out within a hour. Service consultant was very nice. All of the people in the service process were kind and professional. I appreciate the speedy but great service.

It was a pleasure working with John B Great with his help on operation of the Bronco Fast results on finding MY DREAM Bronco Sport

Very good car buying experience. No B's or games, upfront in every aspect. Would definitely recommend.

Quick Lane and Chris Rosal are simply fantastic!! They take care of your oil change and whatever else you need!! I have been with Rt 23 Automall 10 years leasing and they simple are the BEST!!!

I just bought a Ford and needed a tow hitch installed ahead of a holiday trip. When I called dealers in New York City, they gave me the run around, quoted hours even days to install it, then refused to honor the Ford website price for labor, before stating that they refused to do the work at all. When I called All American Ford, they Kaleigh and Emily in the service department worked with me to get a fair estimate on the price before Mia said to book the installation through the website because it was a great price on labor and it would SAVE ME MONEY. Mia suggested that I get there at 8AM to be first inline for service and I did. I got there at 8AM, had the car dropped off at 8:10AM with the Service team where Tatiana Shetsen, made sure my work got prioritized and got me home faster than expected. On top of that when I asked for additional work to occur, she quoted me the standard price, but when I checked out, they charged me a LESS because of my Ford Pass Rewards points. On top of all that, they had an amazing waiting area with free wifi and kiosks where I was able to get work done on my laptop while I waited. All American Ford of Hackensack got work done for me FASTER and for LESS MONEY than expected. They've earned my loyalty as a customer and I will be getting my vehicle serviced there for the foreseeable future.

I went in and because I chant Nam Myoho Renge Kyo I knew I was gonna have a great experience. I got the car I chanted for I walked in with little credit and walked out with the car I wanted.

I had a problem with the tire air pressure on Tuesday night. I went to All American early Wednesday AM without an appointment. They took my car right into the Service area and fixed the situation promptly.

Excellent sales and customer service, was a quick process and was a pleasure to deal with. Highly recommend

I purchased a used car from Ryan. Besides getting a great deal, he was knowledgeable and very professional. I will recommend this dealership to all of my friends and family.

This is my second experience with this facility and couldn?t be happier. My service advisor was very knowledgeable and easy to talk to. The facility is top shelf and your vehicle is taken care of and clean.

My 2007 Explorer Sport Trac broke down with fluid leaking. I call Quality Auto Mall and spoke with Tom Dickman, the Service Manager. He was outstanding. He arranged for a tow company to pickup the truck. Once there they diagnosed the problem quickly and had the truck repaired and returned to me the following evening. Amazing service!!!

Great costumer service and excellent dedication to the person, not the business. Thank you Benny for taking care of my car needs. Definitely coming back here.

My new Ford RV broke down on it's first trip. Ford performance center repaired the 1 problem immediately, so I could get it back right away. They have also ordered the other part and will contact me when it comes in. They did an outstanding job!