Used 2023 Ford Escape for sale near Grosse Pointe Park, MI

Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

The staff were friendly and helpful, professional and knowledgeable. I would recommend Serra to others. I had to have my car towed for repairs. They were timely in reaching out about the status of my vehicle and potential repairs.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

What a great dealer experience i had in Down Town Detroit. I just went to look, and wound up purchasing, so beware window shoppers, you have been warned !!!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I have been leasing Lincolns from Bob Maxey for over 15 years. I have always been very pleased with their service and friendliness of all the folks I come in contact with.

I love Victory Honda! Their service department is wonderful! They are thorough and attentive to everything they do! My sales rep, Maz is friendly, kind and attentive to any and all my needs!

Every staff member I encountered was friendly and knowledgeable. They have the best customer service! Numbers were transparent and I love my new vehicle!

I had the privilege to meet and be assisted by Keith English who truly went above and beyond (at all hours, always ending with a “my pleasure”) what most other sales people do. He did locate the vehicle for me based on a previous inquiry. He never forgot me and when this car was available, he sent me a text message and I was able to test drive it that same day. He was excellent at communicating with me at real time speed. I felt like a very respected client and although he assisted me with a used vehicle purchase, he had so much patience and courtesy the entire step of the way. I would recommend using him for new car sales to anyone and Jack Demmer Ford. Thank you, Keith!

Called ahead and secured an appointment. Arrived and received service. It took about an hour and I was completely satisfied with the work that was done. Helpful, friendly people.

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

Recently looked into buying a used car from them. They answered my questions honestly and didn’t try to conceal any details. The car had been in an accident previously and they even showed pictures of the damage (which they repaired so well, that you couldn’t even tell). Easy going honest people and a pleasant experience.

Martin was very helpful and patient. Love my new Bronco. He kept in touch with us while we were waiting for our car to come back in.

My Salesman was very professional he took his time with me during my process and I will highly recommend him to people I know who is looking to purchase a new vehicle.

Thank you Angelo for assisting us with finding the perfect match vehicle. We were looking for a New 2022 Explorer with the second row BENCH seats for the last few weeks. Angelo called us that one became available and 40 mins later we were on the lot looking at it and decided it was the perfect match. Angelo is the true "KING OF CARS"

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

Buying a new Ranger was easy. Sales Representative located a model with the accessories wanted and arranged for a swap with a Toledo dealer. Delivery was handled with an explanation of the controls.

Working with Al and Mark was very enjoyable. They are very knowledgeable and they did all they cold to get us the best deal they could.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs