Used 2023 Ford Escape for sale near McHenry, IL

We were very pleased with our experience at Wickstrom Auto Group. The staff are all very friendly. We spoke with Tristan on the phone and worked with Tristan and Kelsey at the dealership; they were both wonderful! We would recommend coming to Wickstrom to anyone interested in a great experience with a variety of great cars that are very well taken care of. Thank you all for your help in our car search!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

We purchased a used car from them. They made the process so easy! They provided personalized service. Everyone was friendly and professional. The whole experience was positive.

Went in to look at a 2022 outlander. Worked with Daniel. He was great to work with understood my car buying frustrations and was up front and honest. Worked out a good deal. But I ended up going a different route. Finding honest up front sales people is like finding a needle in a hay stack these days would definitely consider them in the future when I am on the market for a new vehicle in the future.

We purchased a new Ford Explorer. Excellent price with no pressure. An all around pleasant experience.

Such a great place to buy a car, whatever you are looking for, very easy people to work with and no pressure at all. I have now leased 3 vehicles from them and its always been easy!!

Purchased a Transit 350 van from them from another state. Great communication and I had LOTS of questions. Finance went smoothly. The whole process was excellent. Waiting for my van to arrive in a day or two.

Really had a pleasant experience from start to finish, they even got us into a nicer vehicle than the one we initially came in to purchase AND they beat my credit union’s interest rate. This is the first time in literally 20 years of buying a car (every few years) that a dealership has beat my credit union’s rate. Great experience, would absolutely recommend to friends and family!!

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

The team at Gordie Boucher Ford of Kenosha is professional, gracious and extremely dedicated to the customer. Our Sales rep Terryn was very helpful and went above and beyond to make sure the whole car buying experience was an excellent one. Terryn provided a flawless experience with consistent communication, follow ups, providing videos and info of the vehicle and even going out of his way to not just make the sale, but instead check to see if I was satisfied with the truck and the process. Most car dealers and Sales reps don't have that genuine sense of customer rapport or high level of service quality standards. But Terryn and the team at Gordie Boucher have exactly that. I recommend anyone to visit this dealership and see for yourself!

My experience w/Highland Park Lincoln has been quite satisfactory....expecially the Service Department. But, it is a thirty seven mile drive to get there.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Great sale. Thanks to Jim Baranski. Great knowledge on the car we purchase. Answered every question we had. Great atmosphere in the place.

Go see Bill. He is great! His consultative approach is refreshing in that biz. He knows about the cars instead of just working the deal like most others. The Managers were prepared and in time. No crazy wait times I was in and out in less than 1.5hrs! I would highly recommend this dealership and Bill specifically.

Janel and Dave very helpful. I wanted a jeep. I saw one online so wanted to check it out it was missing a few things I really wanted. Janel went Dave and talking Dave said there was one that just came in the night before. I took it on a test drive yes that was the one. Went back in Dave was doing magic with numbers found the one so I bought my jeep. Only have great things to say. I would definitely tell my friends to come her. This has been the most comfortable atmosphere. Thank you Janel and Dave

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

Purchased 7 cars from this dealership and have never been disappointed. Dennis along with the others have truly made the car buying process fun. Thanks so much for your professionalism and experience we are so very appreciative. Looking forward to purchasing number 8 very soon.

I've had LOUSY experiences with car dealers. Not these guys. Victor Ford made this process super easy with no high-pressure tactics. The next car is coming from them, too. Highly recommend.

Fantastic matt was wonderful to deal with everything went smoothly and the car is fantastic would recommend this dealership to anyone looking for a vehicle