Used Ford Escape Active for sale near Downers Grove, IL

The sales staff is incredibly helpful but there’s one guy who stood out to me he was tall had curly hair & a beard. I don’t remember his name but I heard someone calling him Izzy. He was very respectful and you could tell he has a strong work ethic, that guy definitely deserves a promotion. I always see him working so hard at the dealership.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Excelente servicio por parte de JC. Se tomó el tiempo para encontrar lo que yo necesitaba. Eso es dar la importancia ha un cliente. Súper bien atendida. Muy agradecida JC.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Very good service clean waiting room service. People were very nice. they let me know of future service and of parts that have to be replaced.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Excellent experience this past weekend. JC was very helpful during the entire process. Highly recommended

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Excellent service. I have no complaints. I always bring my car in for yearly service.

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I had a great experience working with West Chicago Automall, Christian was very helpful and made the process very easy even though I didn’t end up buying the car but they are very helpful and run everything smooth they don’t pressure you at all!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

I had an outstanding experience working with Ernie and the team at Packey Webb Ford. From start to finish, the communication and professionalism were top-notch. I live in Las Vegas while the dealership is in Illinois, and despite the distance, Ernie made the entire process incredibly smooth. He kept me informed every step of the way, was always easy to reach, and took the time to answer all of my questions. What impressed me the most was the level of service and transparency. I actually purchased two vehicles from two different dealerships during the same timeframe, and the experience with Packey Webb Ford was night and day better. The way Ernie and his team handled everything truly set them apart. If you?re looking for a dealership that values customer service, communication, and making the buying process easy?even from across the country?I highly recommend Packey Webb Ford. Thank you again to Ernie and the entire team for delivering a 5-star experience. ?????

Anthony, Kaitlyn, and Brian were great to work with. This was the easiest dealership I have worked with. I was in and out in under 1.5 hours. Anothny and Katilyn were efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Kaitlyn.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

It was a fast and easy process. John Czec was very helpful and straight to the point. Overall, I had a good experience at this dealership.

They were excellent!! Quick and easy and very knowledgeable. Traveled two hours and it was worth the drive

Best dealer, Their vehicle are clean and neat Good attention and communication They also have a good price

TOP TIER! AMAZING SERVICE! AWESOME PEOPLE TO DO BUSINESS WITH! what more can I say? #iamnowacustomerforlife