Used Ford Escape ST-Line for sale near Valley View, OH

Buying experience was pleasant. I usually don't buy from a dealer again, but I would consider getting another from this salesman and dealership. Was a good experience.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

The staff here is outstanding—warm, welcoming, and highly professional. I came in for a recall repair and the entire process was seamless from start to finish. To my surprise, they even washed my car, which was such a thoughtful touch! Scheduling and check-in were quick and effortless, and despite being in the middle of renovations, the team handled everything with impressive efficiency. Truly a top-notch experience!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

What a fantastic experience. Justin Post and his team were exceptionally accommodating during the entire process. Their level of communication during and after the car buying purchase were second to none. Even a few weeks after the sale the team has been willing to answer my questions and point me in the right direction.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

My experience with the dealership, like always is amazing! Everyone is always a help and Kristy Tomcho really did a great job with the customer I brought over! Thank you

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

With only two months left on my lease for my Chevrolet Equinox, I started looking into leasing another Equinox ? but decided to test drive the Kia Sportage first. I absolutely loved the comfort and quietness of the Sportage, so I decided to see what kind of deal Ken Ganley Kia of Mentor could offer. I was fully expecting the usual sales pitches and the long, drawn-out back-and-forth process that can make buying or leasing a car stressful. Instead, I was pleasantly surprised by how quick and painless everything was! When I previously leased my Equinox, I remember spending an entire agonizing day at the Chevy dealership. This time, I arrived at the Kia dealership around 11:45 a.m. and was driving off the lot in my new Sportage by 3:00 p.m. My salesman, Desmond Rasberry, along with the sales manager, were both wonderful to work with. Desmond has continued to go above and beyond even after the sale, which truly speaks to his dedication and customer service. I will definitely be leasing my next vehicle with them and highly recommend this dealership ? and Desmond ? to friends and family!

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

The service team at Ganley is great. Thank you for the quick turnaround and communication . Jason Caja was helpful and a pleasure to work with

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Serg was awesome! We have worked with him in the past and were so happy then we came back when it was time to upgrade. He ended up finding the exact car I wanted and faster than we expected.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

I arrived at the dealership I met this guy named Dominic. He was really good and understanding. He knew what I wanted. He got me into a car that really pleased me. He’s a great guy if you’re busy in North Coast Visit DominicI

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

Lissandra is the Best sales person when buying are new Toyota Tacoma ask for her! 😁 Always liked Toyota Classic in Mentor.

Klaben is an awesome place to go if you?re looking to get a new/used vehicle. We have bought several vehicles from them and I couldn?t imagine going anywhere else. David Mitchell is an amazing salesman and we appreciate him very much. Thank you!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Thank you Renee for making this experience an easy one for me. Thank you for broadening my experience. Your disposition was very much appreciated. I appreciate you and will refer anyone to you

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Working with Betsy and Z has been very easy they keep you informed and always get back to you

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Very nice she was very nice sales lady like my purchase a car I like doing business with you. I would recommend other people.

Everyone is always super friendly. I definitely recommend their service department.

Klaben of Kent is my preferred location for my car needs. The establishment is clean, people are courteous & they make every effort to meet all your needs.

I had an outstanding experience buying my car, thanks to Will and the entire team. Will was absolutely awesome to work with. He really listened to what I was looking for and made sure the vehicle had all the features I wanted. He took the time to understand my family and our specific needs which made the whole process feel personal and stress free. The finance department was just as impressive. They worked hard to secure a great rate and explained everything in a very clear way, making the financing process smooth and easy. What truly sets this experience apart is the support after the sale. Even after purchasing the car and leaving the car lot, the team continued to follow up and check in to make sure everything was going well and to see if we needed anything. That level of care and attention really meant a lot to me. I highly recommend working with Will and Ford AutoNation in Westlake if you?re looking for a great car buying experience.

Overall a great experience. Johanfy was a great help and made sure I was happy with the outcome. No pressure, no worries. He is your guy to ask for if you are looking to shop here, which you should!