Used Ford Escape for sale near Falcon Heights, MN

It was great working with David K. He had a ton of information and new the santa fe and it's features very well. No pressure sales from him.

Sid was fantastic. When out of his way to help me with the sale and after the sale. Excellent!

The whole experience was like clockwork! From the moment we drove into the shop tell all work was completed we were told how long the the jobs would take and when we would be notified upon completion of the work…of course while we waited in the clean well stocked coffee water bar with newspaper or magazines to pass our time and extra clean restrooms. A+++ I’d say!! We’ll be back of course.

The entire staff were awesome to work with. Very professional and no hassle dealing with price etc! I highly recommend this Dealership to anyone!

I really had a great shopping experience and the vehicle was ready to drive and seamless financing!

Best dealership buying experience I've ever had. I felt like Monica was listening to me, not just trying to sell me any car. I would go back to her to buy a car in a heartbeat.

I love your team, they are very professional and nice, the dealer Mr. Tommy TSE help me a lot show me everything and taught me what I have to know, I appreciate what he did for me, thanks a lot.

My experience was great. The problem with my car was explained in terms I understood. Nick was very friendly and kind. I still need to get a new battery but right now I can't afford it.

Very easy experience. Very nice facility. We enjoyed working with Patrick. Very good trade in value. They have a large selection of low mileage cars. It feels more like they are your consultant versus a salesperson. We will use them again for sure.

I just bought my first car ever—a 2022 HR-V Sport—from Inver Grove Honda, and let me tell you, it was an adventure from start to finish. I came in solo, barely knew what questions to ask, and just knew I liked Hondas, wanted AWD, and had a budget. Erin greeted me like I was an old friend. As a young woman walking into a dealership alone, that level of kindness and comfort goes a long way. I ended up test driving two cars and while test driving she even asked if I was okay turning across traffic or preferred to go up to the stop light 🥹 (yes, it’s the small things). She stayed well past closing so I could call my parents, and even put together mock loan options for me while I figured out whether I was going to finance or pay in cash. Erin had a whole mock loan sheet with different interest rates made up for me. That night I decided I wanted to put a deposit down (which I learned is refundable, shoutout to Erin for that reassurance). Then I worked with Adrian on all the paperwork and warranties. He again stayed well after close and listened to me talk to 3 family members about my options. Truly told me what he thought about the warranties and if they were worth it. Explained different payment options for paying with cash— there was a lot I didn’t understand. I ended up paying in cash and I wired my money which took a day. Erin was texting me with updates and answering all my dumb questions. I picked the car up 2 days later and drove it home! Everything was perfect…until it wasn’t. Literally the next day after driving to work, I turned it on and some warning lights popped up. I backed it out of my spot—and it wouldn’t move forward. I’d owned the car for less than 24 hours. Absolute panic. I called the dealership. Lisa (I think!) answered and got me transferred to service right away. They arranged a tow. While I was waiting for the tow I called the dealership back and talked to Miriam. She reassured me through tears (I’m literally so dramatic)that I’d get a loaner car at no cost. When I got to the dealership in tears, Joe in service met me with total calm, let me show him what happened, and walked me through everything. I was documenting like a maniac (talking pictures of all the rental records even though Joe told me he would print me a copy) because at that point, I was convinced I had just bought a bad car! I asked to speak with a manager and met Greg—also amazing—and Adrian happened to be at Greg’s desk and remembered me. Im still crying at this point. I told them I wanted to go over my warranties and my rights, I know I just sounded crazy! Greg said, “Whether it’s a $4 fix or a $4 million fix, we’ll take care of it.” AND THEY DID. Now here’s the best part: The next morning, Justin from service calls and gently asks if I’d, by any chance, added a bling ring to my ignition. I sheepishly said “uh… yeah…” and he explained that it interfered with the key chip and triggered the anti-theft system (something like that). The whole breakdown? Totally my doing. And yet—they tested my battery, thought it was a little weak, replaced it for free, ran more diagnostics, got me a free tow,gave me a loaner CR-V (a very nice one, btw), and told me not to worry about gas since I was headed to a wedding in Wisconsin. When I came back to pickup my car, I asked about floor mats that were shown in the listing but didn’t come with the car. Greg couldn’t find the originals, so he handed me brand new all-weather mats instead. Justin offered to personally answer any future “how do I not break my car” questions and told me to call anytime. I left feeling like the most high-maintenance customer ever—but they never made me feel that way. They were patient, generous, and incredibly kind. They paid for the tow, diagnostics, a new battery, and floor mats—all because I got too excited about car accessories. And I know I made them all uncomfortable with my crying, however they didn’t show it and everyone was SO professional and unders

Matt is a nice guy, friendly easy to know. Explain and walk me through everything

Veronica our saleswoman was knowledgeable, helpful and friendly. Alex-finance was great. The dealership cares about repeat customers and cares about your experience. We liked our buying experience.

My experience with Luther Kia of Bloomington (Minnesota) has been positive over several trips to the dealership. They treated me fairly and courteously. I feel they are concerned about my future needs with my 2022 Kia Soul which already has 68,000 miles on it. No major expenditures out of pocket so far with the exception of four new tires and a brake job which are ordinary. Best of all, I don't think the dealership misses anything to check. They're very thorough and bend over backwards to accommodate me, whether than means arranging a Lyft or bringing ina tech for a specific issue. The Service Writers keep me informed all along the way with progress and wait time expectations. I'm very impressed with the way they do things at Luther's Bloomington Kia!

From walking into the dealership to delivery of purchasing a new vehicle all the services offered were superb . From our original phone calls , texting and personal visit to the dealership the experience and professionalism was outstanding. Our sales representative Kevin Rojas was very courteous, informative and a very professional representative of Shakopee Apple Ford. We would highly recommend them for your next buying experience for selection and customer services that they offer ?

They were easy to work with, super communicative, knew the car well, and not pushy.

Karen Rebers helped my with my dad's truck yesterday. She made the process very smooth. Loved working with her.

Got the right truck for the right price. James looked for vehicles that fit my needs.25 words 25 words 25 words 25 words 25 words 25 words

I’m not a fan of shopping for new vehicles, it always seems so pushy and fake. I got the opposite treatment with Anthony Pitts. It was like hanging out with a friend, no pressure and when he didn’t know something he would go find out, not try to make something up on the spot. There was no haggling over prices and then trying to sneak things by you. Open, transparent and super friendly. I came pre approved and they got me an even lower rate! This was easily the best experience buying a vehicle that I’ve ever had and plan to keep my business at Walser.

I went into Ford yesterday because I wanted a new truck. Jon W. was a dream to work with. It's been hard in the past being a woman and trying to go look at cars alone. But Jon was very respectful and very knowledgeable. He walked me through the whole process on how too trade in my car and went over am the numbers with me thoroughly. Couldn't have asked for a better experience!! Jon is my new car guy!!

Great sales department on their game and ready to help. Used car manager went out of his way to make sure we were taken good care of.