I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
I worked with John and Rosie as well as a young tech guy. I found them each easy to work with as well as honest and friendly. The car I was buying had just come in with a bad tire but they changed it out for me. I drove from Austin to buy my car and I am glad I did! Totally worth the drive.
We have been customers of David McDavid Lincoln for many years utilizing the service department. The service department is excellent and the sales experience was nothing less they made the whole Experience of buying a car painless and enjoyable. I???ll be a customer for life.
One of the easiest car buying experiences I have had. I went in around 230 and walked out that evening with a brand new car. Al was a delight to deal with and very knowledgeable. I even received a phone call days later to check on my car and myself. Cannot recommend them enough!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
This is the first time I was treated like “royalty” (awesome
Customer service from All especially “Josh” my car sales rep) at a car dealer- from the time I walked in up to the time I drove off my new FORD Edge from FORD Rockwall parking lot!!! It was a dream coming true for me to own a NEW Car with the best offers a customer could ever hoped for!! I went in there to get a used car but I came out with a brand new car because of the best offers I could not just pass up!!! Praise the LORD!!!
Everyone that I worked with at Rockwall Ford was very pleasant and helpful. When I finally had a chance to sit down and go through all of my paperwork from the purchase, I had a few questions and they were more than happy to take the time to go through everything again to answer my questions. My experience with buying from Rockwall Ford was exceptional and I love the vehicle.
Very impressed with Rockwall Ford. I did not expect the kind of service I received nor the ease of the buying experience. Rockwall Ford has earned a loyal customer and has reset the bar for my next visit.
Very, VERY friendly staff. Made me & my fiance' feel at home. Took us through the buying process in a fast yet understandable way. Easygoing people. Even took off $50 buks for travel. I recommend.... Would give ten stars if I could. Will be back soon for that cuv...
This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!
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