Used Ford Escape for sale near Parma Heights, OH

Jack Leonhard was great to deal with for our car. We were able to get the car we wanted for the terms we wanted. The whole process took less than 2 hours.

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

My sales rep, Norman, was very professional, polite, provided direct answers to my questions, and not pushy. I had done my research and knew what the market value of their truck was , as well as the value of my trade, they matched my expectations in both areas. Very pleasant experience!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Excellent service from Patty in the service department! She was very helpful and made the process very easy. She kept me informed promptly throughout the entire process.

I bought my car brand new. I have had no issues with! I have kept up with maintenance! But I am at the age that I don’t like to drive anymore.

Meghan is the BEST! A no pressure experience and she got me the vehicle i wanted! A girls girl!! Go see her don’t buy from anyone else

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Maddie was the best salesperson. She was informative and very helpful despite my being demanding, sometimes. No matter she was unflinching, unflustered, and the best sales lady ever. Upon delivery of the vehicle she helped with all of the new technology and the app.

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

Klaben is an awesome place to go if you?re looking to get a new/used vehicle. We have bought several vehicles from them and I couldn?t imagine going anywhere else. David Mitchell is an amazing salesman and we appreciate him very much. Thank you!

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

Very helpful and low pressure. We got a great deal and everyone was nice and walked us through. We are a cash buyer and everyone treated us great.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Just wanted to say thank you to the service center for going above and beyond fixing some issues that another dealer should have taken care of. I don’t care how far you are out of my way I’m bringing my vehicle to you guys from here on out. Nice job!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Good job Keeps you Informative Appointment obtained easily Appointment on time Employees were all respectful All involved were very helpful Would ask if I had any questions Report provided on service B provided

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Great! Holly Mastrodonato explained what service my vehicle needed and how long the wait was. She also informed me of future service I would need, tires and brakes and when each should be done. That helped me to prepare in advance and also the cost. I appreciated this information.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Was in the market for a pre-owned vehicle. After searching for a few days, ended up at Valley Motor. My salesman, Kevin, was very congenial and gregarious. Walked me through a few vehicles with a test drive in each. He wasn't pushy but was very eager to meet me where I wanted to go price and model wise. We struck a deal and signed some paperwork. I had unfortunately ran out of time that day, so had to pick up the vehicle the following day. Kevin was not working that day, but set me up with Kyle the previousday, who also did a fantastic job of taking care of me and my disabled father. I'll always remember a dealership, whether they treated me well or dropped the ball. Because of both Kevin and Kyle treating me so well, as well as my disabled father, I will definitely shop there when I need another vehicle.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

My sales person Renee was great and everyone at northcoast Mitsubishi. Thanks guys I'll be back !

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

The entire staff was so nice. Michael worked with my situation and found me the best option for my budget. It doesn?t hurt it was my first brand new car! They were able to ind me deals and rebates from Ford and Military status to help me out.

Prompt and very professional and respectful customer service! Took the time to explain what was being done to my vehicle . Definitely would recommend them for service!!

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Phil di a great job in explaining why it was in my best interest to upgrade my 24 maverick and get the Liberty for Life with my new Maverick.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

Rick, from the service department, always takes great care of me. He and Matt from sales give Montrose Ford a feeling of family. They are good people with an excellent work ethic. Keep up the good work guys. See you soon for another tire rotation.

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.