Used 2023 Ford Explorer for sale near Palatine, IL

5-Star Review: Excellent Car Buying Experience! I recently purchased a car from Marino CJD and I couldn't be happier with the experience. From start to finish, the service was top-notch. The staff was friendly, professional, and knowledgeable — they answered all my questions without any pressure. The entire process was smooth and efficient. They made sure I was comfortable with my decision and went above and beyond to ensure everything was handled properly. The car was in great condition, just as described, and the pricing was fair and transparent. If you're looking for a dealership that values customer service and makes car buying stress-free, I highly recommend Marino CJD. Thanks again to the team for making this such a positive experience!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

We were looking for a very specific Navigator, and could not locate one locally. We found exactly what we wanted at Wickstrom, 80+ miles from our home. We connected with Tristan Metzner and set an appointment to see and drive the car. The only day we were available was her day off, but she agreed to meet with us anyway. She was very personable and definitely well-versed on Lincolns. We decided to buy the car, and I was very pleasantly surprised at how smoothly the process went. None of the back and forth that plagues the process at other dealers. I told her what I wanted on my trade and they met it. They also increased their discount on the Navigator over what we had discussed earlier. Tristan was fantastic through it all, including getting us set up with the Lincoln app and the driver settings in the car. I highly recommend Wickstrom Auto group and specifically Tristan Metzner!! They are awesome!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Great people to work with. Got my truck for a great price, got a charitable amount for my trade in, and never felt pressured at all about anything. Everyone went out of their way to make the process as painless as possible.

Our salesperson, Robert was the best. We never felt more taken care of; Robert has great customer skills. As a former customer service worker I look for this. We found the car online, Called LL and Robert showed us the vehicle that afternoon. We loved it! The process was smooth and easy. We had to find a PNC bank in the area and he helped us find one. We went to a Honda dealership to get a key made as the car we bought was not a Lincoln. The customer service there was atrocious and I never ever want to go there again. I knew I had to write a review for Robert at LL as I want great customer service rewarded. Thanks again for a good experience.

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

Artim is great and a main reason we keep coming back to Acura Highland Park.

Great customer service from Victor. He is the reason why we keep coming back. Thanks for such great customer service and always making sure that we are taking care off.

Great experience! Minimal hassle with price. The salesman was awesome! The vehicle I bought was in an excellent condition.

Second car I purchased from castle gmc our sales person was Nubia /great experience every time helpful and always greats us as family highly recommend castle gmc Nubia and Brandon will take very good care of you . 👍🏻

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

Had my truck in for service at Willowbrook Ford where I purchased the truck. This is not the first time I’ve had service performed there. The service was always excellent. Service advisors are thorough, friendly and knowledgeable. Service was performed in a timely manner. Great service!!

Great dealership, easy to work with and efficient. I liked that I was able to email them about the car I wanted, work out the deal and then go in the next day to pick up the truck, no hassle and no wasting my time- thank you Hawk Ford!

I brought my car in for an oil change and multi point inspection. the inspection dealed that I a front brake issue. Mike, the employee I dealt with describe the issue and what it would take to repair it and how long I would have to wait he offered free transportation home if I wanted. because of the distance that I would have to travel there and back to home, I opted to delight the two hours in the lounge. I had coffee and water and I was fine. Mike came in several times to talk about the repair. He also said he had a rebate coupon I could use and he pointed out. I had points in my Buick awards account that I could convert to dollars to pay for the repair. That was very good service save me money and the car is running fine