Used 2023 Ford Explorer for sale near Palatine, IL

Mark and Chris were great. Chris got the estimate done while I waited. Mark worked with Progressive to get quality replacement parts for the repair. Their 2 guys, Patrick and Rolando did excellent repair work. The Escape looked great. I highly recommend Willowbrook Ford body shop if you need work.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

We had such an amazing experience working with Michael Kajdanowski! From the moment we walked into the dealership, he made the entire process feel smooth, calm, and honestly… luxurious. It was a late Saturday night, and despite the timing, Michael never rushed us. He took the time to walk my husband and me through all the features, answered every question with patience, and made sure we felt confident in our decision. What we appreciated most was the low-pressure approach — it truly felt like he was there to support us, not sell to us. This was my very first time stepping into a Lincoln dealership, and I completely fell in love with the Lincoln Aviator. Michael made it happen for us to get exactly what I wanted — my color, fully loaded, and at a price that honestly exceeded our expectations. The entire team worked together to make the numbers make sense, and we were able to walk out of the showroom with our vehicle that same night. What made this experience even more meaningful is that Michael helped make this happen for our business. This wasn’t just a car purchase — it was a major milestone for us, and he truly honored that. He understood the importance behind the decision and supported us every step of the way. The experience felt aligned, easy, and elevated from start to finish. We never felt pressured, only supported, and that made all the difference. Michael’s professionalism, knowledge, and genuine care for his clients truly stood out. If you’re looking for someone who will guide you through the process with transparency, patience, and excellence, Michael is your person. We are beyond grateful for the experience and absolutely love our new Aviator. Thank you, Michael, for making this such a special and memorable milestone for us!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Victor and the whole team at McGrath Honda of elgin are great always feel welcomed, huge reason why I keep returning

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

It was a fast and easy process. John Czec was very helpful and straight to the point. Overall, I had a good experience at this dealership.

Bought a used car with Ulises. Fast service, easy to work with, responsive to issues. Fastest used car purchase I’ve ever had - EVER.

Dan P and staff took great care of my maintenance needs on short notice. In/out quickly. Thanks guys!!!

I went to Hawk St. Charles with the intention of just looking at the Broncos. I test drove 2 . D.J. Was my salesperson . He was so well informed on both vehicles. Showing me all options. I easily made my decision to buy the Big Bend Sasquatch. I got a great deal. I couldn?t be happier with my purchase. I?m obsessed! Thank you to all of Hawk Ford St.Charles. I will be recommending you to all my friends and family.

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

Excelente servicio por parte de JC. Se tomó el tiempo para encontrar lo que yo necesitaba. Eso es dar la importancia ha un cliente. Súper bien atendida. Muy agradecida JC.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I had an outstanding experience working with Ernie and the team at Packey Webb Ford. From start to finish, the communication and professionalism were top-notch. I live in Las Vegas while the dealership is in Illinois, and despite the distance, Ernie made the entire process incredibly smooth. He kept me informed every step of the way, was always easy to reach, and took the time to answer all of my questions. What impressed me the most was the level of service and transparency. I actually purchased two vehicles from two different dealerships during the same timeframe, and the experience with Packey Webb Ford was night and day better. The way Ernie and his team handled everything truly set them apart. If you?re looking for a dealership that values customer service, communication, and making the buying process easy?even from across the country?I highly recommend Packey Webb Ford. Thank you again to Ernie and the entire team for delivering a 5-star experience. ?????

I've had LOUSY experiences with car dealers. Not these guys. Victor Ford made this process super easy with no high-pressure tactics. The next car is coming from them, too. Highly recommend.

We had a number of folks help us at your dealership. - Andres, Carlos, Brendan, Angelo, Christian, Ruben. We appreciate everyone who helped to make this a smooth purchase. My son was very pleased with the Honda Civic and I know he has a reliable vehicle. I'm sure I'll be visiting your dealership again for future purchases. Thank you again!

Thanks to Vincent, Phil & Jose on a satisfying buying experience. They answered all of my questions and negotiated a good price. The whole process took less time than expected.

Service Advisor, Nicholas Moore went above and beyond. He asked probing questions about the issues I was having and he did a deep dive into my car history and found it was a known software issue. Bing, bang, boom! I was out in no time with my troubles behind me. I will recommend Nicholas anytime.

Ive bought many cars from many dealerships. This one was one of the easiest of my life. They were attentive, honest, and very helpful.

The sales and financial teams worked together to get me a good deal on a new Jeep compass. Thanks Marvin!

I worked with Rocky and had an amazing experience. This was my first car purchase from a dealership of any sort so I was very nervous, but he was incredibly kind and helpful and explained everything I had questions on. He was very thorough and I felt super satisfied when I walked off the lot with my car. Cannot thank him enough! Same with Matt the financial adviser there, he was also incredibly thorough and kind and explained anything I had questions on! I highly recommend this dealership and these guys! They were amazing! :D

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers