Used 2023 Ford Explorer for sale near Sugar Grove, IL

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Good service, didn’t have to wait too long. Friendly workers. Would go back again.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Jon David is an asset to your company he’s a gentleman and a scholar. He put a deal that I won’t forget, and I won’t forget him. My son was very happy and he treated him with courtesy.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Eduardo gave me an amazing service at the dealership and helped me find a car.

Bought my second Kia from them last week Trajce was my salesman for both times He got me the perfect Sorento both times If you’re looking for a car stop in and ask for Trajce.

It all started with Jessica answering the phone. She was awesome, answered all questions that I asked and was able to get me numbers from the sales manager. After that she set up an appointment so I could come in and test drive the car. I worked with Ken and Sharon while I was at the dealership. They were awesome. Got me the car he wanted for close to the price I wanted. Thank You!

Always clean and friendly people. I gave always had my vehicles service here. This dealership is outstanding.

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

When I went to purchase a vehicle, they showed me what they had in the model & color I wanted. They had the largest selection of Lincoln Aviators which is why I went there.

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

Fairly new to Rohrman Schaumburg with a used Honda purchased elsewhere. So far so good. Convenient location and comfortable waiting room. If the wait is too long, have both been able to get a ride home and back, or receive a car to get around in the interim for longer waits. Service personnel have been great and Chris has already helped me on two separate occasions. Just be forewarned - 3% service charge for credit card usage.

My sales person, Daniel, was both extremely professional, knowledgeable & patient. He went out of his way to make sure I found the right vehicle for my style & budget. Also, he & the sales manager, Tom, gave me complete information on a number of vehicles so that I could make my choice. I have been a customer of Willowbrook Ford for over 35 years & they never disappoint.

We had an amazing experience buying our Lincoln Nautilus at FairOaks (FO). This purchase was for my wife, and the team at FO kept their focus on her, her questions, and her experience. Of course they answered my questions, but never did they talk to me instead of her. She was the focus. Her questions, her concerns, and her experience was the center of the process. They gave us what we felt was a great deal, both on the vehicle and our trade in. Easily going to recommend the FO team to everyone. Robert & Larry were fantastic!

Great experience. Salesman Jason Bono and manager Dominic were very professional. Stress-free and knowledgeable. Helped us find the right used car, and we love it. Definitely recommend them to anyone looking for a new or used car