Used 2025 Ford Explorer for sale near Charlotte, NC

Great interactions with Ken Miller here. Excellent communicator and pleasant personality. Recommended dealership to buy or sell.

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

We had a fabulous experience from before we got to the dealership to the time we left. Everyone was so friendly and helpful. Honest up front pricing saved us thousands from other dealerships. Garret was so meticulous and knowledgeable with our car. Told us exactly what to expect throughout the process. A fabulous highlight was the diner in the dealership. The best burger and fries we?ve had in a long time! Great experience! Would buy from them again!

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

Had a little problem with the delivery of my new 2025 Ranger. But Eric the sales manager made very thing work out great. First time dealing with dealership that kept there word.

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

Great buying experience. Vehicle was well priced and the service was great. Trade in value was fair. Sales staff was knowledgeable and friendly. Facility was fair at best.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

Very responsive and communicative. Able to negotiate an acceptable price package. delivered as promised. brought car to me. excellent service and great experience

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

I purchased a pre-owned Ford F150 from Capital Ford of Charlotte NC in Dec 2024, Criag Smith was my salesperson, he was very cordial and professional. Purchasing an expensive vehicle online can be a frustrating experience, only seeing pictures of the vehicle but not actually being there means you really have to trust your salesperson. Craig sent all the pictures of the vehicle I asked for and he kept me updated on the purchasing process. We also had a live Skype video where he demonstrated all the features and verified that everything I was concerned about, worked perfectly. The vehicle was shipped to me in a completely enclosed box trailer, so it arrived clean and free from any damage. Everything Craig said about the vehicle was correct, he said it was a beautiful truck, and he was right. Although Craig did a great job in presenting the vehicle, I gave them 4 stars due to a financing misunderstanding.