Used Ford Explorer for Sale in Charlotte, NC

I have always trusted the Town & Country service department. They do excellent work and are diligent when faced with a difficult service diagnosis. They spent months tracking down a problem with my son's car, found the issue, and charged me a reasonable amount. Bill Worthington is always up front with what needs to be addressed right away and what is coming up in the future.

I recently purchased a used automobile from Scott Clark Honda. My first contact with the dealership was online. I had read some negative reviews and was, honestly, leery of doing business with them. While initially, they pushed hard to get my phone number, when I made it clear I wished to communicate only via email at that point to get my initial questions about the car answered, the message got through. Not only did I receive an email, it was from the internet sales manager, Jeffrey Goodwin, who sent me a short video of himself in front of the car I was interested in to not only show me that it was indeed on the lot but to give me a peek of the inside, which answered my initial inquiry. My concerns about the dealership subsided. That evening, Jeffrey and I worked together via text (yep, he had provided me his cell number and told me I could call or text - he had picked up on the fact I likely wasn't going to want to talk) to work out the details and come to an out the door price. I didn't want to drive 1.5 hours and then not be able to come to terms. I purchased the car the next day and for the price agreed upon! There were apparently two other interested parties. One at the dealership wanting to test drive when I returned from mine and another scheduled for a test drive later in the day with another salesman. I am glad I made the drive early in the day. I had lost another car at another dealer earlier in the week, and it would have been heartbreaking to go through that again. Luckily, that did not happen. I feel I got a great price on a used vehicle. I had wonderful service from Jeffrey Goodwin and would and will recommend him highly to my friends, coworkers, acquaintances, the general public - i.e. YOU! I also don't want to leave out my dealings with the finance manager, Ronnie, who also was kind and easy to deal with. It was his job to try to sell me the extended warranty and such, but, he had been forewarned by Jeffrey that I would not be interested in such, so he did not push hard. He was also a pleasure to deal with. Provided my car doesn't fall apart (haha), I could not rate my experience any higher. Thank you, Jeffrey. Thank you, Ronnie. Keep up the excellent work!

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

We were apprehensive after reading some of the reviews here but A.J. Franks and Cathy Hill were so helpful in answering our questions, taking photos, and following up on our requests so we decided to make the 900 mile trip each way and the car was everything they promised. It looks new and A.J. went beyond what you could ever expect. He was wonderful, kind, polite, patient and setting up services such as codes, Bluetooth, and explaining many things about the vehicle’s operation. We left a thrilled customer counting our blessings on the way home. The dealership personnel were polite and helpful and we were treated with great courtesies. We can’t say enough good about our experience. Bless you A.J.!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I recently purchased by first new car at Capital Ford of Charlotte. My salesman Chance was incredibly helpful and met my every need. He listened to my budget and taste and worked with me so I went home with my beautiful red 2017 Ford Fiesta that I absolutely love!! I would definitely return to buy a car from them again in the future as well as recommend them to anyone in the market for a new car.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Excellent experience. Because of Chad Wagner's professionalism, I will be considering Sabates Ford for a new vehicle when my lease is up in December, 2018.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

I was referred to a Felix Sabates by someone at work. I took my trade-in over there to find a new SUV. My wife spoke with Shane over there on the phone and told him our situation. I arrived there the next day for my appointment with Shane. Shane left for the day, the manager brought over a new salesperson to work with me. Rick asked me what was discussed with Shane. Rick contacted Shane to get up to speed. Rick took me for a test drive in an a 2017 Ford Explored, absolutely loved it! It was a base model, Rick asked what was missing? I told him what I thought it needed, he managed to find another Explorer on the lot that was "new 2017" it had 2017 miles on it (funny right). It had all the upgrades I told him about and was only $3k more. He worked with the finance guys and Ford Motor Credit. I told him I had money to put down, but I needed to be at a certain price range. Rick and the finance team worked a deal out and got me into the brand new Ford Explorer within the price I was looking. After getting the paperwork signed I was walked over to Gary the finance guy, he went through all of the paperwork and discussed warranty options. I was a little uneasy about getting another extended warranty, since I only wanted the basic extended warranty he threw in the GAP insurance knowing I rolled over some negative equity into my new SUV. Gary finished my paperwork and walked me over to Jeanette who went over with me all of details of my car and showed me how everything worked. Other than spending nearly 4 hours there this was an AMAZING experience.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

After a month of comparing the SUVs (Enclave, Explorer, Highlander, Outback, Pilot, Forerunner, Sequoia, Traverse, ???) we drove off in an Atlas and never looked back! VW???s Atlas checked all the boxes for us. Too many factors to list here but we will mention Atlas??? leatherette seating that actually looks, feels, and lasts much better than leather, cleans a lot easier than cloth, and offers an animal-friendly alternative. Thank you to VW for the choice, just cloth or leather seating from the competition. Atlas also provides significantly more usable cargo space with clever rear seats that fold truly flat and lock down to minimize cargo bouncing (VW designers must be dog owners). Atlas??? driver controls and radio/media/technology functions are intuitive and laid out logically. No afterthoughts in this vehicle. It is an unbelievable value offering the timeless styling, superior fit and finish, stable quiet ride, and confident handling of SUVs priced significantly more yet Atlas??? factory warranty is twice as long! The only way to make an Atlas better is to get it at a dealership that knows its products and is serious about selling vehicles. We did a lot of visiting and comparing. We got to know most of the VW South Charlotte staff. Kwasi was with VW in Germany and knows just about everything on any model VW ever made -- his passion for the brand clearly shows. Jay helped us test drive various models always with a relaxed smile even around closing time or in the rain. One thing we appreciated was that the sales staff ???shares??? customers so you get the help you need whenever you want it, no waiting. Regarding the price, we always shop around giving each dealership one chance to offer us their best ???out the door??? price. Many dealerships wait until the end of the month to get serious. Every day is the ???end of the month??? at this dealership. Moe (Sales Manager) clearly respected our time and our request offering us our best initial price and because of their huge inventory they had the exact Atlas we wanted. We spent a little more time looking at the Highlander and Pilot (just to be sure) but the more we looked, the better the Atlas got. We went back to buy our Atlas but it was sold, disappointing but fair. We started discussing another Atlas in their inventory when Patrick (another Sales Manager we had not met) comes over and joins the conversation to tell us they located at least two more of the exact Atlas we wanted and would have one delivered for us to test drive around noon the next day (this was around 7pm). The team approach of this dealership, at all levels, is unbelievable. They want your business and their effort shows. We can also tell you their service department is super as we have used them to service our two TDIs for over a decade. Joerg from service also gladly answered some of our mechanical Atlas questions before we purchased. We would give this dealership 10 stars (out of a possible 5) if we could!

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

I have been having my two Audi's serviced here since 2014. Everything in the process from first call to final pick-up is exemplary. Every care specialist is efficient, courteous, and knowledgeable. Sal and Phil are just great and in the past Jennifer was outstanding also. Service plus the Audi's themselves make a brand package that's hard to beat.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

The BEST experience that I have ever had a at dealership. I was traveling from NY to FL with my wife and 2 children when my Buick broke down. The part wasn't available and I had to spend the night in NC. They went out of their way to make sure that I was able to get a room and gave us a brand new SUV to drive around while they were repairing my vehicle, they even wanted to help me unpack my vehicle and load up their loaner. I have never been treated like this in my dealership, and I purchased 3 vehicles from them. I will drive the 10 hours south to buy my next vehicle from Randy Marion. More dealerships should be like Randy Marion Buick. I hope that GM will recognize Bob Rose and Mike Groulx for their outstanding customer care and other dealerships should have employees like them. Thanks guys.

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

Bought plenty of cars in my life but by far this place is the best. Vinny ( GM) assures that you will be completely satisfied. Great guy They are easy to work with , very fair, and their vehicles are in excellent shape. I bought a 2016 Jeep Patriot with 36000 miles and never seen a vehicle in the condition it is in. It still smelled new. I highly recommend them for your next vehicle. They have a great sales team. Dallas , Micah and Tammi. Even though Dallas was my salesman they are all very friendly. A ¿Up to their FM. He is good to work with and got us s good deal Thanks guys and my daughter loves her new wheels.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

Service Manager, Chett Boschele, from my initial call to the time arrived was cordial, patient with answering my questions and very informative. The shuttle driver (I'm sorry I can't remember his name) was friendly and fun to converse with during my ride to and from work! Thank you for a wonderful first time experience. I will definitely utilize your services in the future as needed.

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

MR Robert Mack was a super kind salesman. He meet us in the parking lot with such pleasure as if we we're best friends. He went out of his was to make our buying experience a pleasure no hassle at all. we have went to many dealerships but MR Mack was by far the nicest of them all. he made sure we didn't need anything to eat or drink. we are so glad we came to Keith Hawthorne Ford. I would give MR Mack salesman of the year. He was the most honest salesman that i have ever done business with. We're so glad we made the drive which we live in Calhoun county ST Matthews SC. I would like to thank everyone at Keith Hawthorne Ford for making our purchase easy and hassle free.

Great vehicle for a rode trip! Very comfortable! Easy on gas ! Great vehicle to haul the grandkids to ball practice! Easy riding & all out vehicle to be rode in city or country!

I was shopping using the internet looking for a 2010 Tacoma Sport. My wife's friend has a Tacoma and my wife has been wanting 1 for a long time! First, the color had to be Gray as well. Thus, I discovered Toyota of Gastonia by clicking on a ad that was displayed by one of those sites like cars.com or Carfax. When I read the ad I went to the dealerships website. This Tacoma met all of our criteria to seriously consider or purchase. I clicked and sent a email inquiring about the truck. I received a prompt response from Dan, their internet contact sales person. Now this began on Wednesday morning, April 19,2017. I ask Dan all the questions I had about the Tacoma, which were a few because there was only 2 outside photos due to it just being put on their lot. It had not been detailed yet it was so recent. Dan answered every question truthfully and told me everything even though it might mean I could say, oh well and pass on it. The only thing wrong were some small scratches that I would expect to see on a 2010 truck. Besides, now I don't have to worry about scratching it because I use a truck to haul things in. Then it was down to price, price, price! I think we had about 37 emails back and forth before it was quitting time. Dan faxed some info to my personal financial lender and I told Dan I was planning to drive up Thursday and test drive the Tacoma. Unfortunately I was unable to go, due to a unforeseen situation. But we did hammer out the financials and had a tentative agreement on price if I decided to purchase it. Dan was a fantastic person to work with. No pressure on anything during the process. Plus he went above and beyond in working with my lender, in showing the value of this particular truck. The new plan set was that my wife and I would drive up first thing Friday morning. I live in SC, 2 hrs away from the dealership. I told Dan to expect us around 10:30. Dan said that Rick would be the sales person who would be taking care of us upon our arrival. We arrived around 10:15, and were greeted by Rick. After introductions Rick took us outside to show the truck. Just walking up to it I was smiling and already loving it so far. Rick did a walk around showing me every scratch (really just a couple surface ones) or nick on the bumper. Dan had done a very good job describing the truck and any thing that one might consider a flaw on it. The interior looked just about in new condition. The detail person(s) did an outstanding job on the exterior and interior. And pardon the pun, but they paid attention to every detail on it! Then I got to give it a good test drive. On the interstate, through town, and some curvy roads. When we came back to the dealership Rick asked what did I think. I just smiled and said we want it and lets go do the paperwork. Rick took us inside and began the process of purchasing the Tacoma. Rick put us at ease with his calm manner and made us feel like we were old friends. Rick went over all the particulars regarding the purchase, explaining in detail what the paper work presented meant. After everything was finished that Rick had to do, he ran the paperwork to the dealerships financial personnel. Then we were escorted to that office and did the official signing of all pertinent documents. Then the truck officially became my responsibility as the new owner. Then, a problem of my own doing. I didn't bring my tag to transfer. Rick came and saved the day. Rick was able to furnish a tag to get me home on with just my word to bring it back the following Monday. I was driving back home by 1 o'clock. Dan and Rick, due to their professionalism, honesty, demeanor, and go the extra mile and always doing the right thing for me has gained Toyota of Gastonia, a customer for life. That you can count on! We've told all our friends how well we were treated by everyone and one is even going to contact the dealership for a future purchase, I can only speak for myself, but I was totally impressed with the whole process!

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove

My wife and I were shopping for her a new car for a couple of weeks. We visited several dealerships in the Gastonia / Charlotte area. One of the last stops we made was to McKinney Salinas Honda in Lowell, NC. We were greeted by Pete Kienlen. We explained that we were just looking and were planning on visiting a few more dealerships that day. Pete offered assistance if we needed it and then allowed us to browse the lot on our own. We had walked the entire lot by ourselves and were starting to write down stock numbers of cars we were interested in to ask Pete about when he came by to see if we needed any water (it was hot & humid the day we were there). I asked him about the vehicles my wife liked and he went and got the keys to let her sit in the vehicles. We decided to go ahead and do a test drive. After driving a couple of vehicles, I asked Pete about financing and warranties. We went inside and he went through the pricing, financing, warranties and options with the different models. Pete was very thorough and professional. After discussing everything about the cars, he respected our original statement to him that we were still shopping and never tried to force the sell or bring in a manager to force the sell. He thanked us for coming in, introduced us to a manager who only thanked us for coming in and invited us to contact them with any questions. Our entire experience had been very enjoyable that morning. We went on to visit some OTHER dealerships and look at other cars. At one (Toyota) dealership, cars were disorganized and it was hard to find what we were looking for. At another (Ford) dealership, the original salesman was inexperienced, didn't even know how to turn the vehicle on and we were almost hit by a salesman driving a car. A sales manager became rude and disrespectful after we explained to him the same thing we explained and McKinney's Salina's. We walked out of that Ford Dealership. I called Pete to see if he was still at work, he was, and told him we would like to come back and look at two of the vehicles again. When we got to the dealership, the cars were up front, running and cool. We did another test drive and sat down discussing all of our options. We purchased a 2016 Honda CR-V Touring. A Honda will pretty much sell itself based on performance and reliability. What sealed the deal for us was Pete. Pete never pressured us. He was thorough, courteous and professional. Everything from the initial visit to driving the car off the lot was relaxing and amazing. The car is fantastic!! We have had it for a week and have done city and highway driving. It has preformed as advertised and made our traveling experiences very enjoyable. I HIGHLY RECOMMEND McKinney-Salina's Honda and Pete Kienlen for your next car buying experience. We will definitely be back when the day comes to get another vehicle.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

I just wanted to mention Shawn Tate. My mother was involved in an automobile accident, less than 24 hrs of purchasing a Soul. Mr. Tate called to check on my mother, and also offered his personal vehicle to her so she could keep a doctors appointment. He made her feel at ease in a stressful situation. He went way above and beyond customer service expectations. Thank you so much for taking care of my mother!

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!