Used Ford Explorer for sale in Alcoa, TN

Sonny Buonavita is an outstanding cars salesman. He is very kind and patient. We would definitely see him again. Anyone want a car go see Sonny Buonavita.

I swore all of my life I would never buy a Ford. Once I brought my F150 Harley, I loved it. Which made me eager to but this Explorer for my wife and daughter. We are now a FORD FAMILY.

Shot them an inquiry on a vehicle and received a response very quickly. Unfortunately, I did not buy the vehicle, but they have great customer service.

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

They had everything for us and super great to work with us. And told us everything we needed to know about the car that was great. The car drove very well and everything worked. The price was good and the car was clean. The car is a very decent size car and it has a 2 year warranty too.

I like it. It does well. The front seats aren't very comfortable. The gas mileage is a little weak. The V6 isn't really enough for this size vehicle. Lots of interior room.

I was able to talk to my sales rep every time I called. She was pleasant and helpful and able to answer all my questions.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

had a wonderful experience, got a great deal on a new pickup. Ease of service, fair pricing, and great sales and finance staff. thanks ted russell

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

My wife and I were referred to Michelle Abele, at Ted Russell Ford Lincoln, by a friend who said she was terrific to deal with. Our friend was correct, Michelle was a dream. She is very friendly and she didn't get pushy at all. Definitely not the typical obnoxious salesperson. She was very HELPFUL! She found just the car we want and we signed all the paperwork. Everything went great. I rate Michelle Abele and Ted Russell Ford Lincoln 5 STARS!!! You need to ask for Michelle when you get to the dealership. You and your wallet will be glad you did!

We’re sold on always purchasing the Ford Explorer XLT. This is our third Explorer. Satisfied with the most recent latest purchase. We’re having fun learning it’s features.

I bought a 2016 ford cmax in Knoxville tn and I had there best salesman his name is Pat Murphy he went above and beyond my expectations before, during and after I bought it. I had a problem with my car about a month after purchasing it and he did everything to make sure I was satisfied thru the whole process while it was being fixed and he also met he half way to pick it up

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

I have purchased various vehicles from Ted Russell. I like to work with Douglas Peak. Douglas is the very definition of professionalism. This purchase had its challenges ( not at all a reflection of this facility ). With Douglas as my salesman I really wasn't too worried. With his help and the help of the sales managers Mark and Dag, this experience was as great as all of the previous experiences. I left happy , in my new vehicle. I will continue to purchase my vehicles from this dealership and I recommend anyone else to give them the opportunity. P.S. I would also like to mention that the service department is also unmatched. Thank you, All.

I have owned 7 Ford cars a pickups and wouldn’t own any other brand. I have bought 5 from this dealership and they have been great.

My salesman was todd bernstein, he was very responsive to my questions and honest. The car was just as described and dealership went above and beyond to make us a great deal. Highly recommend!!

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

Wonderful customer experience would highly recommend

Probably the best SUV my wife and I have owned and we’ve had many different makes and models since 1992. The styling must be good because a lot of other SUV’s are copying it.

They provided excellent service. I would use their service in the future if I need a news vehicle.

Car, Ride is very nice, plenty of room, plenty of the things we like owned a 2015 limited / purchased a 2017 limited great improvements ride and comfort. Reliable car regardless of the outside invironment Very Happy!

Shanon is the go to guy to purchase a vehicle. He went above and beyond to make my purchase smooth.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

Shopping from out of town. Wayne was great and responsive providing pictures. Process was smooth and fast. I definitely appreciate Wayne and all his hard work.

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

Eddie made the purchasing process very simple. I was very pleased with his customer service and integrity.

This SUV met all of my needs. It has been reliable so far. I only purchased a few weeks ago. Have showed it off to many of my friends and family. Thank you Gary Yeoman

I was a hesitant shopper, not sure if I was ready to trade in my car for something new. A ripe target for high pressure sales techniques. However, that did not happen at Harper FIAT of Knoxville. Emmanuel Frederick was friendly and knowledgeable and professional. I came back to the dealership three times before deciding to purchase a cute 500 Lounge. He patiently lead me through test drives and answered endless questions. My experience with Mr. Frederick was top notch. He is a fine representative of Harper FIAT and the dealership's high standard for customer service. I would recommend this dealership based primarily on the pleasant buying experience and the quality of cars they offer.

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

Courteous transaction, friendly staff. Great experience!

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

No negotiations. Find your car on the lot. Sales rep was excellent and knowledgeable. The pick up and paperwork was simple and well organized. They appreciated my business. I would definitely buy from them again.

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Very great service this is number 4 cars and trucks got from Carmax

My Explorer has met all my needs and has all the space I needed for my big family. I don’t have to worry now when out on the road if I’m gunna make it or not.

This car is way above what I expected. Has plenty of room if my grandchildren come to visit me. It came with tinted windows which saved me from having it done.

I had an awesome experience, I really appreciate Logan helping me, great salesman. He really went above and beyond, I would definitely recommend going to Secret City.