Used Ford Explorer for Sale in Auburn, IN

Andrew/Keith/Cindy/Scott have always met and exceeded my requests (albeit picky) and expectations with every visit. Prices on tires were the best by more than $250 compared to over 5 local competitors. Professional, kind & courteous, knowledgeable on equipment & parts, respectful on customers wishes. I will continue to take all of vehicles to Max Platt Ford for all my service work and will continue to recommend them to all I know!

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

My truck broke down in Ft. Wayne. AAA wrecker delivered me to Preferred Auto. Everyone there was very pleasant in my bad situation. I was very pleased with the service and repairs. Thank you all for helping me.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

All service items were performed in an acceptable amount of time and the charges were as I expected with no surprises. The only exception was concerning the battery replacement, which was concerning a warranty issue and the charges related to it. There was a slight communication issue which I take partial blame for. The issue was quickly resolved and the charges were adjusted accordingly, to my satisfaction. I feel that I was treated with due respect, as I have been with all previous visits. I don't feel that any additional service was forced on me, as has happened to me in previous experiences at other automotive service providers. I was even credited with a discount after I paid my bill. The credit was offered by E-mail while I was waiting for the services to be performed and I didn't read it until after I got home.This was very much appreciated and totally unexpected. I am amazed with your consideration and honesty.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

We received excellent customer service from our salesman James Mendez, he came in on his day off so we could pick up our vehicle a day early. Great guy to deal with would recommend Bob Thomas Ford to anyone. Thanks again James.

Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.

Once again Zach took care of us and made the experience easy and fun. we have purchased or leased more than ten vehicles from this dealership and they are joy to work with.

Rick Kruger could not have been more helpful as I considered replacing my beloved 2007 Honda Odyssey (318,000 miles!). I didn't purchase my Odyssey at Don Ayres Honda, but I have been taking it there for service for about 8 years. The service department is fantastic. I've worked with a couple of great service advisors, and Dillon is just terrific. When I told Dillon Steenport I was contemplating replacing my Odyssey, and wanted to take a test drive during my last oil change appointment, he personally walked me over to the sales area, introduced me to the manager, and made sure the manager knew what I needed. The manager asked Rick to help me, and I am so grateful. I knew I would replace my vehicle with another Honda, and wanted something with great visibility, great handling, and lots of room. The Pilot met all those needs. Rick explained everything about the car, differences between models, updates from my '07 (a LOT), etc. Test drive went great. Rick did not pressure me at all; I never felt like I was buying a car. He was extremely helpful. When my husband came to test drive the car, Rick went over the car with him as well. We had a great experience with both of us there for the second test drive. When we decided to buy the car, Rick made it as easy as possible. Our finance consultant, Joe Gates, didn't pressure us at all and made that part of our transaction go rather smoothly. And finally, before I left the parking lot with my new vehicle, Rick went over everything again to make sure I understood the technology and all the extras. He helped set up my phone, and made sure we knew he was there for any future questions or concerns. I love driving my Honda Pilot! It handles very well, is roomy, and everything is where it should be on the Honda dashboard and steering wheel :). I don't feel like we've bought a car from someone we'll never talk to again; I feel like we've purchased a vital piece of equipment through someone who will see us through the lifetime of this vehicle. Thanks much to Rick, Dillon and all at Don Ayres!

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

I previously owned a 1998 Ford Explorer (limited), I loved that vehicle. The next vehicle was a 2005 Mercury Mountaineer. I soon realized I should have stayed with an Explorer. I recently searched and found my 2018 Explorer (limited) at Bob Thomas Ford and with their help I'm back in the vehicle I love. It's a great vehicle, great purchase experience, great price, great sales and financing support from Bob Thomas North location, couldn't be happier !!!! Check 'em out if you're looking to purchase a vehicle.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I had an extended cab truck that was just to small for my family. My wife and I decided to drive through Bob Thomas Ford Lincoln North. We noticed a black F150 Platinum that would accommodate our needs. A salesman approached us,"Josh Osborne"and gave us all the information that we were wanting to know about this particular vehicle. My wife and I never once felt pressured and we loved what he had done for us. Since that day we have been back to purchase another vehicle from Josh.Josh and Bob Thomas Ford Lincoln make you feel at home. Thank you.

I have been a Bob Thomas customer for over 30 years, and would not dream of going any place else. The staff is always very helpful and professional. The selection of cars is vast, and the showroom is immaculate, and very modern. I have recommended this dealership to many of my family members, and friends, with pride. My salesperson, Zach Hobbs is wonderful, patient, knowledgeable and always available for questions after the sale.

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

Our experience with Grote was and continues to be a very satisfying and positive experience. Our salesperson was very knowledgeable and told us up front what are options were, and work diligently to get us in a vehicle that was within our price range, and comfortable monthly payments. It has been a year now since we purchased our truck and we have had no problems. We utilize the service department regularly for oil changes, and the service staff is wonderful, Patrick and Bob are so polite and my wait is never long, their prices for service is very reasonable, the best I've found in town. Bob will keep you laughing, he is so funny. They even have coloring books and crayons for the kids which I found very useful when having to bring my grandchild with me at times of service. Grote is true to it's motto " They are truly for the people" and I stand by that, we have even referred family member, who have purchased vehicles and they are also very please with their service. Andre and I are customers for life, and when we're ready to upgrade to our next truck, Grote will definitely get our business. If you're in the market to purchase a new vehicle, please give Grote a try, I promise you, you will not be disappointed.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

So I flew from Washington DC to buy a used car with City Auto Mall, (Yes it is far, but if you have dealt with a lot of dealers, you can sense when you are dealing with the right individuals, and for me that matters a lot). As expected, they delivered the best buying experience I could possibly ask for. Absolutely no pressure tactics. They were extremely straight forward. In particular John Carter: The agent I worked with, was particularly straight forward in dealing with me (which is important if you're buying from out of state). A day before I was supposed to fly in, he called and we went over all the details making sure there were no surprises among us. Even though he was not available on the day I visited to pick the car, he did arrange everything for me which made the whole process stress free. He also followed up after my 9 hour drive home to make sure everything was okay. Ask for him if you want stress free and honest buying experience. Jack: Who picked me from the airport was extremely nice and gave me a little tour by driving me through Fort Wayne and telling me a bit about the history of the town (I know that has nothing to do with car buying, but it was important we had something to discuss for 20 minutes on our way to the dealership). I must say he is a very generous and good man. And if you have to get a ride from the airport to the dealership, definitely ask for him. Alec: Delivered to my expectation, explaining to me details about the car and taking me on a test drive. He made sure to help me go through the process easily so I could set off on time. The finance person was also straight and there was absolutely no hidden fees or unwanted charges. The only thing was that I left the dealership with little gas in the tank. Which was not nice since I had a long drive ahead. But that was understandable because it was weekend and late and their filling station unit was closed but I think they could have done that earlier before my arrival. On the balance I am highly satisfied and will travel to buy from them again. I drove the car to DC in 9 hours and it delivered to my expectation.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

This was one of the easiest car purchases I???ve had in recent memory. Everyone was very helpful and pleasant to work with. I drove 4 hours and the salesman meet me on a Sunday ( dealership closed) just to fit my schedule. The vehicle was clean and just what was expected. I would suggest anyone to drive the extra mile and do business with them. 5 stars in my book!

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

the sales rep I spoke with today was jaun he was very polite and knowledgeable and while I did not purchase a vehicle today I will make southwest the first place I go when I'm ready to trade in/up ! they had a great selection of vehicles to choose from and the lot was nice and clean.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

After totaling my car this week, Dennis was able to give me an amazing deal on a 2018 Ford Escape. So happy and thankful for integrity!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

I bought a Lexus RX400h from this dealer and they was very professional, helpful and nice especially John Kelty. They made it worth my 2 hours drive to buy the car. Thank a bunch John, best wish to you. Kim Ly-Pham

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

Great place to do business. Dennis has always went above and beyond. there is a reason this is vehicle number 16 from same sales person. my wife and I work at Lima Engine Plant, there are dealerships in Lima. Everyone at Integrity in Paulding OH is friendly, a great small town business.