Used Ford Explorer for sale in Belmont, CA

As god as my witness, I will never step into a dealership again. Ok, I did test drive the Escape at another dealer so I knew what I wanted, but I didn’t have to sit at a dealership all day. I had one phone call with Anthony about the Escape Hybrid and he personally delivered it to my home the next day. I negotiated via texts with Matt, did the application online and all from the comfort of my home. The level of customer service is outstanding from this team at Serramonte Ford. They’re knowledgeable, prompt and friendly. I highly recommend them and will definitely be back.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

By far the best car buying experience I have had. I went in thinking I was going to just view a car and I ended up purchasing one because of the staff. The entire process was smooth and staff was nothing but friendly. BMW Mtn. View even beat my credit union's financing terms. I would definitely recommend this dealership.

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

Excellent experience, Serramonte Ford is my dealer of choice. The Bronco is the second car I have bought from these guys , great staff… awesome deal

We’re sold on always purchasing the Ford Explorer XLT. This is our third Explorer. Satisfied with the most recent latest purchase. We’re having fun learning it’s features.

Great staff , nice and easy process . Shout to my man Erick! Great help is hard to come by appreciate the help into my brand new mustang . Keep up the good work

So far I like the vehicle. Bought it used and have only had it a few days. Love the extra space and easy design. I’ve test driven 4 different used explorers and noticed that the paint chips easily and there always seems to be a hint of rust. That’s crazy to me for only being 4 years old. This has been an issue on each of the 4 used vehicles. I’ve owned a VW, Toyota and Kia each for more than 4 years and never experience paint chips or rust. Kind of odd.

From the minute I call about the car through the whole transaction and the final hand shake my whole experience with the staff sale(jason),Mgr(moe),Finance(Jason) was very smooth and most of all they are very honest and professional. I would highly recommend Serramonte Ford

Not everyday you come across someone so cool and chill like kenape. Buying my first new car at a young age was a bit stressful but with the help of the boy kenape and everyone else there, it was super easy and left with a badass car.

This is the second Explorer I've owned. I like these vehicles because of the third row leg room, but also because of the general value for the money when you purchase used. I would not buy this (or practically any car) new.

Having visited multiple dealerships I can say Steven Creek BMW stands way above the rest. I interacted with TJ and he was a gem of a person. He never forced me into the decision and was in fact convincing me to try out more cars before making a call. Once I decided to buy the car the whole buying experience was a breeze. TJ ensured that everything is ready and streamlined. TJ ROCKS!!!!

Smooth ride with many features. Love the black leather and all the extra options in the limited class. As a Ford Family the Explorer is perfect in size. Not too big and not too small.

Best customer service! Especially from Luke in Financing!

We worked with Mo at Frontier Ford and he was amazing. Great energy, friendly and was extremely knowledgeable about the vehicles. He made my dream of owning a brand new truck come true!

Only had vehicle for two weeks but we really like it so far. Think the 3rd row seating is going to be great for running my grand children here and there his summer

Excellent and efficient service. Out of all the dealers I have visited this one is the best and for sure the fastest.

This was my first time buying from Audi of Stevens Creek. This is a great place to buy a car...ANY car. They treated me with courtesy, all the while prioritizing me and attending to my needs. If had any questions, they were only too happy to help out. My salesperson, Alfredo, was such a nice guy, always willing to take of me and my wife. What a great experience! This is how it should be in all car dealerships! I will easily recommend this dealership that offers such a variety of vehicles, trim levels, etc., as well as excellent customer service. They really take care of their customers. They want to make sure the customer will want to come back, and I will!

Car, Ride is very nice, plenty of room, plenty of the things we like owned a 2015 limited / purchased a 2017 limited great improvements ride and comfort. Reliable car regardless of the outside invironment Very Happy!

I have not purchased a car yet I have only done inquiries via email The salesman that wrote back to me was very polite and patient and did not try to pressure me at all if we figure out that our budget can handle the car we were looking at we would definitely be happy to purchase at Eastbay !

Excellent experience on the the dealer ship and Excellent customer service...Tavis the seller was a really nice and helpful person that I ever meet and really nice person....

I have owned 7 Ford cars a pickups and wouldn’t own any other brand. I have bought 5 from this dealership and they have been great.

We needed something bigger for the family for sports... And Angelo took care of us! It was the best experience we've ever had at a dealership!

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Fast, simple and most of it was completed on line. A very good team and all willing to make the experience WAY better than I had with my last purchase in Gilroy. Cody helped me through the process. He was very professional and had all the answers I requested and more. I saw the car and requested information. Next day, I drove down to San Jose, Capitol Ford and purchased my desired Cad! They filled the gas tank up....Filed.. I say the because the Gilroy group five gallons in when I spent thousands. So, just the principle of it all. Thanks Team and Cody and the car brought me in. I say that because I had two cars to look at and I just went to whom I liked best, not the car but the associate. The other dealer and associate was 10 miles from where I live, but I traveled one hour and 20 minutes each way for pretty much the same car. Cody make the difference! Thanks, David A.

This SUV met all of my needs. It has been reliable so far. I only purchased a few weeks ago. Have showed it off to many of my friends and family. Thank you Gary Yeoman

I searched the entire western US to find the elusive 2021 Bronco. Online Capital Ford in San Jose had one. I called and Jesus answered and informed me the one I saw was gone but they had another on the lot which was an order that was unclaimed. Jesus enlisted the help of sales manager Ryan and we had a virtual handshake over the phone. They could have sold it to anyone before I had a chance to get there but they kept their word and after a 4 hour drive they had my trade in and I had the bronco. It was a 5 hour victory drive home. I spent my Saturday getting the car I’ve been drooling over. One month of hardcore searching calling every dealer to the point I am on a first name basis with multiple sales reps from San Diego to Boise. I had one sold out from under me and 4 that the dealer added ridiculous premium pricing of $30000 over sticker before tax on! Not Capitol! They had premium pricing but reasonable pricing. They put people in cars. That’s it. My Bronco touched the off roads that day and loved it. Both Ryan and Jesus have pics of my Bronco at home, in the woods, where it belongs. I am forever greatfull for their quick service, their commitment to their customers, and commitment to their word. No pressure, no hassle, only perfect customer service. I wish they were closer. Their service department is probably really good as well.

My Explorer has met all my needs and has all the space I needed for my big family. I don’t have to worry now when out on the road if I’m gunna make it or not.

I cannot say enough good things about Stephen and Cody. They went way above and beyond the normal realm of excellent customer service to help me get my dream car. I scoured the entire country looking for the exact model, color and trim package for the car I wanted. When I found it at Capitol Ford I was so excited. Purchasing and shipping a car to the islands is a complicated and time consuming process. Thanks to their perseverance and hard work my beautiful Mach-E Premium is on a ship sailing towards Hawaii to greet me. With all of these hurdles they kept in constant contact, keeping me updated on the process night and day. Having to deal with the time difference and all the other little details that make purchasing from a distance difficult, they handled these in a timely fashion and worked tirelessly to make this happen. You are both awesome. I give them my highest recommendation for excellence.

This was my second time buying from the Livermore Ford. The first experience was not quite up to par, when I had left there the first time I left in a state of ignorance that bothered me. The second experience was totally different. The sales rep. Jabari introduced himself and answered any question I posed and if he did not know it he went and got it from those who knew. I was there for four to five hours so, he had others to take care of but in all that time he would continue to seek me out and ask if I wanted coffee and at one point he asked me if i would like a sandwich that he would; out of his own pocket buy for me. He was kind and courteous, and I believe we need more representatives such as Jabari. when it came down to the finances a salesman named Simba came and walked me through the whole process as if I was a child--I couldn't ask for a better financial rep. He wanted me to be certain of all avenues about buying my 2020 Lincoln continental Reserve. I road away feeling totally confident and not ignorant as the first time when I bought my Lincoln continental MKZ. We need better help in the workforce nowadays and what Jabari and Simba did ,they do because they care about people. It was a very good experience. I recommended two people to Jabari already and Simba.