Used Ford Explorer for Sale in Burton, OH

Liberty Ford has EXCELLENT customer service. From the service man opening the door for me to my service person, Dave Catterall, it was an excellent experience. My 2008 Fusion has a passenger seat airbag recall. I have been waiting from another dealer for this & understood the parts are back-order. Preston Ford, let me drive away. Dave, at Liberty Ford advised it's a danger to my passenger, and informed me FORD would cover a rental car for me until the parts came in. As I will be having a passenger on a daily basis, this was definitely needed and appreciated advice. But really everyone there was kind, friendly, helpful, and smiling. I myself am a customer service representative who grately appreciates those who go above and beyond. Liberty Ford is my new dealership!

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

I received notice for my 30,000 mile checkup and just at the same time a $10 coupon for service and used a prior rebate card from brakes service.. so it was the best $15 I have ever spent. The car is running great and people think it is still brand new. Always a added bonus to get it back with a fresh car wash.. Thank-you

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

My salesrep Chris Fischer is terrific. Had issue with my new escape (rear brakes were making noise at 12K miles) - made sure service was aware and attentive to needs. Service writer was great too. Problem take care of promptly.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

They really know how to help and get you a very reasonable price for your car. I will be going back to them for my next car too.

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

Called and got an appointment within a week. The service was prompt and completed within 1 day (good considering it was for 3 recalls). They even washed my vehicle.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Very helpful employees. Car done when promised I would recommend this dealership

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Servicing: The staff is very helpful and service is excellent (had the car 2.5 years). I am handicapped and they help me in getting from my car being dropped off to another call, take the order while I am in my car, et. The work performed is e xcellent.Buying: I never thought I would say a car buying experience was pleasant. Most of the time, I have dealt with pushy salespeople who promise one thing and present something else. That was not the case at AutoNation Ford East. I gave them my basic info for credit, they appraised my car, and wrote down what I wanted and delivered a car that was just what I was looking for (including some extra bells and whistles). Jesse, the finance manager, also got me a lower interest rate than I expected and what they originally presented - in the past I had the opposite experience with other car dealers. Not only that, but when the car was delivered to me, the salesman spent time going over some of the features and helped me set up the Sync 3 tablet in the dash. He also followed up to get the mats that I wanted and even put them in the car for me. I am handicapped and he spent time meeting my needs to fit my walker in the car. Being a woman and handicapped, some of the other car dealers acted like they were doing me a favor by talking to me. Brian Laznik was my salesperson and was not only professional and respectful, but very helpful. If I could rate this dealer with ten stars, I would.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I came to AutoNation East year ago looking too the future for a large family SUV. My salesmen Myrick was the first person to walk up to me and help me with all my questions and showed me the ford flex. I realy like that car but at that time I did not think I was ready to take on the payments of the flex just yet. Over the next year Myrick would call me and check and see when I would be in the market for a new car. I should have listened to him when he suggested that I trade my 2013 Taurus for a new car with no miles that was purchased from a ford dealership with a ford warranty but didn't a week later after Myrick contacted me about coming in and looking at some new cars that had come in. My Taurus went down and I was scrambling around trying to get it fixed. But without a warranty the repair was just too much. That's when I contacted Myrick and her worked out a way for me get into a Ford Escape I was supposed with the amount of room the Escape has. Moving forward I will not buy a car that is not my main mode of transportation without a warranty a extended warranty and is certified by Ford. And to my new friend's at Autonation East I will be back for that Ford Flex in the near future Thank You guys you helped me when I thought all was lost you came through Thank You again.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

I have a 2016 Ford Fusion (4 door). The service was excellent. I called Saturday, 4/30/2016 and was scheduled for an appointment the same day. I did not have to wait long. Liberty Ford in Maple Heights Ohio always provides excellent service and the staff is great, too. I love it.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Jenna Cefani is the best service rep at Liberty Ford in Maple Hts OH. She is knows her stuff about cars and answers all questions thoroughly. She goes above and beyond to assure the customer is happy and satisfied with customer service and repairs. The problem with the A/C not cooling to maximum was found and correctly repaired. Thank you Jenna. We are confident taking our cars to Liberty Ford for service and repairs.

I had my oil change and all things were check on my 2014 Escape,also Mr.Gary Slepsky answered all my questions he took his time and explain all details follow me thru to the end even walked me to Customer Service.He was so nice please keep him there I am looking forward to see him again.

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

Classic Madison is great - Both Jeep and Ford Dealerships. Very helpful and ready to sell an SUV. Good follow-up by salesman via email. Can't say the same for Classic Mentor Dealerships.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!

I was looking for a new car for my wife and wanted to also sell one of my existing cars. After reading positive reviews about Ruby Auto, I decided to stop by to see if they could help me. Within a week, Jon was very helpful in arranging the purchase of exactly the car we were looking for. Jon also arranged for favorable financing. In addition, Jon made a fair offer on my trade-in, handling the payoff of my existing loan with my bank. Everything went so easy, I also asked Jon to help find me an older ‘play’ truck. I highly recommend stopping by Ruby Auto to ask Jon to help with your next car purchase.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

Hello. I have a 2007 Chevy Cobalt. It's rated a Consumer Reports WORST BUY! I've been waiting for the darn thing to die for a few years now. I heard what the mechanic called a "squeegee" noise when I was steering so I took my car in knowing that Cobalts have power steering issues. The inspection of my car was extremely thorough and the explanation of the problem was excellent. There was no charge for the inspection and diagnosis of my issue as no official labor was required. While I am disappointed that my cobalt is still running fine, I am very impressed with the service I received. Please keep in mind that I initially called the service department where I purchased the Cobalt but they did not respond to my message. I will be back to Lambert to purchase from Jim Sdono some time in the near future.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Franco Casalinova was my sales person in December when I leased a car , and he was my sales person when I bought a truck in March . He is very friendly and knowledgeable about cars and trucks . He takes the pressure off in finding a car. I will always send my family and friends to him, he's the best.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

The entire process is 5 star worthy. Go see Franco he helped me out with my dream car I Own a 2015 Mustang he had to obtain from another lot he didn't try to sell me a car that I didn't want him and Tony worked on it and got me out The door with zero down. So last month we came back and got my wife a 2016 Fusion. Beyond happy with this dealership these are my guys they are a class act.

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.