Used Ford Explorer for Sale in Downers Grove, IL

Talked to service rep Ron Reynolds at approximately 9:30 explained at emissions test was told noise in car was possible tie rod problem. Brought car in, problem diagnosed as tie rod, fixed and was on my way home by 11:15. I always get immediate, excellent help from Ron. Thank you so much.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

2014 Ford Mustang. I was there to get an oil change/new filter, tires rotated, besides having them check on other items that are basic-battery cranking power/status, brake pads/rotors, etc. And as usual, they didn't let me down. And a big Thanks again to Ron Reynolds. This guy is a consummate professional as far as service advisors go! Thanks Ron. Their service department, as well as having people like Ron on board, is why I came back and bought my second car from Westfield

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

I bought a Mercedes from Moto Zone about a year ago. I’m still very happy with the car! I knew the car was strong and reliable when I test drive it. But that is because I know Mercedes. If you don’t know about the car that you are buying, I will recommend that you take a mechanic friend with you or… just pay for the guaranty. In my case I took the car to a mechanic the week after. Here is what the mechanic found: 1- The car was involved in some crash (look like it was minor) and it didn’t show in the Carfax report. Maybe they never report it. Anyways, looks like the bumper was replaced. 2- The paint wasn’t original. And whoever did the painting job, it didn’t do a good job. There was some tape remains in the bumper. 3- The bakes pad and rotors needed replacement. No badly but I did it anyways for safety reasons. 4- The driver seat had a little tear. So why I’m still giving Moto Zone 5 starts? I got a good deal, even after replacing the brakes ($600) and the other little fixes. Why I didn’t complain about it? Now I have a solid Mercedes with new brakes. Life is good.

This vehicle met all of my needs. There is plenty of space for my whole family and the vehicle has been very reliable for everyday travel.

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

just bought my dream car from Al Piemonte ford Melrose Park (2014 Ford Fusion Hybrid). Mr. Jim Zegar was great to work with. I was able to purchase the car for well under the Blue book price, with all of the options I could dream of, and at payments I'm able to afford. Mr. Zegar even recommended an option for the car that I never considered. I jumped on it, and am thankful that I did. He didn't pressure me into anything, but he was there to help me through every single step, from test driving, all the way through financing. He was very kind and answered all of my questions. Very easygoing, and customer friendly. This was the best experience with a dealer I've ever had (this was the 5th car I bought from a dealer, so I have other experiences to compare to). Mr. Zegar is the sales rep of this business, and he is always around. He takes pride in the product and the service he provides, and you can tell that this business is his "baby." Highly recommend Trustworthy! You won't be disappointed. and I will recommend Al Piemonte ford and Mr. Zegar to everyone I know, and Thank you Mr. Jim Zegar for all the help and your professionalism. Kamran A Shahzad

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I had a scheduled appointment for routine service (oil change, tire rotation, etc.). Unlike other dealer service departments I did not have to wait in a long line of cars before checking in - I was able to pull right in. The facility was clean with plenty of comfortable seating, complimentary Keurig coffee, and Wi-Fi.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

I purchased a 2016 Honda CRV from the DesPlaines Honda Autonation dealership.Our sales associate, Jericho Davitto, was extremely friendly and helpful. He helped us find just the right model that matched our preferences. Jericho was great in explaining the details of the various features available in the different models and was extremely patient with us throughout the car purchasing process. In fact, I noticed that everyone on the sales staff were friendly and courteous. Jericho made sure the car buying experience was hassle-free and fun! I am very glad I went to AutoNation in Des Plaines!

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Kester is wonderful,this is what a professional is supposed to be.

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

I really appreciated the additional time and effort that Tyler put in on getting my truck's brakes fixed properly. Even though the final bill was higher than initially planned, the additional $200 was more than worth it. I intend to keep this truck running for a few years yet, and the staff's attention to detail and safety was obvious from start to finish. EXCELLENT JOB.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

I have a 2010 Taurus SHO. Devin assisted me with my car service. Devin treated me like I was the only person needing help. Being in the business world for over 40 years I know when you have an A+ employee. That is exactly what you have with Devin. He is the reason why I keep coming to Ford Schaumburg to have my car service for every need. Once again Ford Schaumburg and the staff there have gone well beyond my expectations. And when I talk to my friends I tell them how great this place and especially the people are. All I can say is just keep it going forward.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

Everything is good except 1 key policy. Cost of most of the duplicate key are about $200. We need to keep that in mind when we see their price. In my opinion they should give explicit discount or should get another key made for the quoted price.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

Good experience and nice response, I say I recommend your dealership to anyone around the globe. You are the best. But I still didn't get d car I was looking for from you during my enquiry. Mercedes Benz E-class 2007 model.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I worked with Barrett on purchasing a new vehicle. He was beyond helpful in every way! Through the entire process - every single person that I spoke with was helpful and smiling! Great dealership, great people and I will definitely be back for future purchases as well as be bringing my existing vehicles in for service. Great job done by all!!

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I bring my car,for all it's required maintenance,and any other required work.I have always been totally satisfied with there work.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

My service consultant Oscar kept me abreast of my VW's servicing all throughout the day with text messages and emails. I can say without hesitation that I have never experienced this level of attentiveness from any service department. The shuttle drivers were awesome coming and going. When I arrived back at the service area I was directed immediately to the cashier who pleasantly checked me out. My experience with the last VW dealership/service department/management in NW Indiana was a case study in ugliness and will never be forgotten.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

I just purchased a vehicle at Phillips Chevrolet 9700 West Lincoln Highway Frankfort, IL 60423 with Konrad Chatys on Saturday, 2/18/2017. Konrad and his team were nothing short of amazing from the moment I arrived into the dealership. I came by myself, very nervous, anxious and discouraged. I had just left Car Max where I was told that I would have to give them thousands of dollars for them to give me any service. Keep in my mind, I am driving 35/40 miles a day to work and was putting more money into my car on major maintenance (plus monthly payments), than enjoying my 2 yr old Nissan. From the moment Konrad introduced himself to me, he listened to every single concern, from my credit score, to having a car that was great on mileage, to even as small as the color I would like to drive in. ' I went from a dealership who wanted me to give them thousands of dollars for a USED car, to a dealership and a Product Specialist who accommodated for my circumstances with NO money down, not the best credit, reasonable car note PLUS a warranty, referred an insurance company AND payed off everything I still owed on payments, NOT TO MENTION, what was given for the car! I have told every single person who will listen, to go schedule an appointment with Konrad. I have never felt more safe and protected with a company, than I do with Phillips Chevrolet. They gave me advise on ways to increase my credit score and even other opportunities that will be available at a later date. Everyone greeted me with a smile and was willing to assist at any moment (regardless of the fast pace environment). As if that was not enough, I even received a call the next day to inform me that I left my reading glasses in my old car, AND they stayed after the closing time to accommodate for my crazy hospital shift! It's rare for a woman alone, to come somewhere and not feel taken advantage of, and for that I could never thank them enough. I cannot actually give a review on repairs, but with the warranty and customer service, I do not have a doubt that they will be able to point me in the right direction. The only thing that I was bummed about was my car window sticker. I did not think to ask for it, but I have received a ticket on my car because of it. So when you are trading your car be sure to take EVERYTHING lbs. BTW- I am not a robot,nor was I payed to do this survey (haha). I am just extremely impressed. THANK-YOU GUYS AGAIN!!!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Glad to see, each time I bring my car in for service, staff is still showing excellent customer service!! I hope this service continues in each department staff I have contact with. Keep up the good job!!👍🏽

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I was looking a used car and Tom Licata was very helpful and extremely polite in the process. I did not buy a car from the dealership but I would recommend it.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .