I have purchased many vehicles throughout my lifetime and dealt with many dealerships. Then, about 14 years ago I found Bredemann Ford and made it my go to for service and new cars since. The service department is top notch and treats you in a professional, intelligent, and courteous manner with the best outcome I have ever had in mechanical reliability. . My go to sales representative, Paul Ipjian, is the most knowledgeable I have ever had the good fortune to provide me with exactly what I want and insure that I am completely satisfied with my purchase even years after purchase. Mr. Ipjian is Marshall Field quality without question. Vehicle service and purchase used to be a major pain, with Bredemann it is become a rewarding and pleasant experience.
My wife and I have purchased many cars from our salesman Paul Ipjian and have never had a bad experience. The entire staff from Management, sales and the service department always treat you with respect. I have had many dealings with Mr. Steve Travnik, Don Young and of course our salesman Paul Ipjian. There are numerous Ford dealers in this area but the respect and their ability to listen to our needs are one of the strongest assets they put forth. I would never entertain the idea of going anywhere else to buy a Ford. They are the most professional dealership that I have ever dealt with.
When I first walked into the dealership I was greeted by salesman Paul Ipjian. As an informed consumer, I told Paul exactly what I was looking for and he immediately went to work helping me find that car. I informed Paul that I don't have a lot of time with my busy schedule and I'd prefer to not 'play games' over the sales price. Paul quoted me a reasonable initial price on the exact car I wanted (which he had to get from a different dealership) and he went over the financing options. The next day my wife and I showed up to test drive a similar suv to the one I was looking to purchase. We were introduced to Steve Travnik, the GM, and a couple other employees. Everyone was very nice, not aggressive or pushy like I've experienced at other dealerships. A week later we purchased the car. This was the most stress free car purchase I've ever experienced. I got the exact vehicle I wanted, hassle-free, at a price I'm very happy with. Thank you Paul, Steve, and the Bredemann team. Highly recommend this dealership!!
I have been buying vehicles at Bredemann Ford in Glenview for more than 25 years and have always found professional service when working with Mike Reyes. He is the most helpful service manager I have ever met.
Long story short, you cannot go wrong with them. I went to a car dealer for the first time in my life. I did some research online though. The communication and process were very easy. I test drove a few vehicles. I was given all possible rebates. Paul, the salesperson found all applicable rebates for me and presented the best deal for me. I also had A-Plan from Ford. From the first visit until the last moment of purchasing the car all of my questions were answered very patiently and I ask a lot. When I left the dealer I only had one question in my mind; what's holding me back from purchasing? I contacted a few other dealers afterward to learn that there is no negotiation over A-Plan discount. However, I felt more comfortable with Bredemann people. It is very obvious they want to build a long-term trust-based relationship with their customers. Here are 2 examples for that. First, after the first visit when I was just checking the vehicles, when Paul learned that I do not have a ride back, he drove me back to my place. Second, once I completed my purchase and was heading back in my new car, Paul said: "Just let me know whenever you have any question."
My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
My experience at Ron Tirapelli Ford was excellent! My salesman Javon and general sales manager Robert were very accommodating and patient. They made sure that they weren't only selling a car but building a relationship. WAY TO GO TIRAPELLI TEAM!!
I have a 2017 Escape with under 20k miles. It took 2 weeks to get my car in to replace a transmission pump of some sort. They said they'd need to keep the car a couple days, and did provide a loaner. Alex was very professional, friendly and polite. I got it back by the end of the 2nd day. Would have been nice if the car got washed tho.
We have purchased 2 vehicles at Tirapelli Ford, one new and one used. Both times our experience was smooth and painless. The sales people were informative and friendly. The finance manager worked with us to get us into the vehicles and off the sales lot.
I love coming to this dealership rather not go to any other one
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