This was our second time purchasing a vehicle at Roberts. Both times we worked with Josh (Internet sales). He was amazing! Very low pressure and we had the deal done before we ever stepped foot in the dealership. The financing went super fast and we were in and out in less then a half hour! That is how all car buying should be!
I went to Bob Thomas Ford looking for a new car after twelve years in my Explorer. I worked with Colby who was very knowledgeable, helpful, and courteous. Bob Thomas also met with me to welcome me to the dealership and let me know he was at my service. I expected to leave with a certified pre-owned Explorer. Colby showed me the new Flex with the eco-boost engine and I was sold. No high pressure sales, just great service.
I asked 3 dealers for Internet pricing on a 2014 Ford Escape. Bob Thomas Ford had the best price, responded quickly and had an excellent follow up process. The overall buying experience was hassle-free.
I have been a customer of Bob Thomas ford for several years and have always been treated exceptionally! From the sales department, to parts and service and the body shop everyone at the dealership is nothing but helpful and pleasant to work with. As an example when I purchased my last new vehicle, an F150 my husband was working and didn't have time to take delivery and pick up the truck. The staff at Bob Thomas ford offered to deliver it to my home! That's customer service! I'd recommend them to anyone in the market for a new ford or any used car. Very fair and very honest.
Just purchased my third new car from Bob Thomas Ford. It's the only place I go for new cars. I trust them. The staff is friendly, understanding and knows thier stuff. I was unsure what car would best suit my needs so our sales person spent most of the day letting me drive whatever car I wanted. When I settled on an Edge, Bob Thomas Ford found me a fantastic financing rate. If I have questions about my cars, the staff answers them. When my cars need service, I receive a full report of what is needed, when it is needed, and the cost. There is just no reason for me to give my business to any other dealer.
I go to Bob Thomas Ford for all my service needs. Their expert work and advice has allowed me to stay with my Explorer for 200,000 miles. Without hesitation I went to Bob Thomas Ford looking to replace my Explorer not knowing exactly which model I really wanted. The staff was so attentive and knowledgable they listened to how I use my cars and helped narrow down my choices. I drove 5 cars that day, both new and used. It came down to either one of the certified used cars they had or to go with a new one. In the end I chose a new Edge. The whole process was seamless from start to finish. I never felt rushed or pressured. When I asked if they could have it ready today, no problem. The car was ready by the time we finished the paperwork. Then they took the time to make sure I understood all the new Syc systems and walked me through the settings. While all this was going on, the service department was working on my 200,000 mile Explorer that I intend to turn over to my son. That too was done by days end even though I procrastinated on whether to fix it or not. I left feeling very satisfied with the whole process and love the Edge.
Last month I was in the market for a new car. I spent a lot of time online researching what I wanted. I was downsizing cars as well, and was pretty sure what I was looking for and the price range I wanted to stay within. I only went to one dealer, and Lexi (at Bob Thomas) was an excellent choice. She listened to my needs, did not try to upsell me and the overall experiences was low stress and very pleasant! I was overjoyed with all the financial aspects of the deal, along with the financing. No complaints at all and I love my Fiesta! and one more thing...I had put off buying a car because I was afraid of a bad experience (after having many over the years); I would recommend (and will go back) to Bob Thomas anytime.
I generally do not like to go to car dealerships, but Crowley was an exception. We worked with Tony Teodosio, who was one of the best salesmen that we have ever encountered. He was professional, knowledgeable, courteous and a "nice guy"! He reflected the whole atmosphere of Crowley. He worked with us to get a great price both on the new Lincoln MKC and for our trade-in. He went through the paperwork slowly so we would understand the numbers. When we picked up our new car, Jeff in finance did a great job going over things with us. He even set up an appointment for undercoating the next day.
The next day, service from Crowley came to our office, picked up the car and dropped off a loaner. They brought our car back to the office mid-afternoon. It doesn't get much better than this! What a GREAT experience! Thank you Crowley!
I recently traded in my lease for a new vehicle and Hayden was amazing! He made it painless and easy and I felt like he was really working for me. He’s personable and not your stereotypical “cars salesman .” Thanks again!
Me. Duffy was very helpful in pointing out the good reasons to choose the CRV at this stage of my life. I had a pilot and wasn’t sure. He was very very familiar about the car and all of the features. He was funny and put us at ease. He got me a good price, and the free trip is awesome. A good expierence all around!
The staff was both friendly and professional, making my car buying experience very easy. My sales associate Peter was excellent at informing me about all the features in my car and answering all of my questions thoroughly. He had a great personality and was very knowledgeable about the product. He helped me pick out the perfect car and made the buying process a breeze!
This is a great Dealership I have bought an eight cars from Jason and his staff. Fast friendly and everything as promised. Definitely recommend them
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