by Michael J Giglio from Charlotte, North Carolina
January 3, 2018
I found a 2014 Lexus GS350 online at Andrews Cadillac that I was going to get for my wife's birthday. Thinking the car would be perfect for her, I flew to Nashville from Charlotte, NC to inspect and test drive it. For many reasons, I decided it would not work for her and I was prepared to leave fro the airport empty handed.
After discussing what her needs were and our budget Scott Levine suggested I test drive a 2014 ATS Performance with same miles and extended warranty, way more bells and whistles than the Lexus and better comfort for me (6'4"). We arranged to have a transporter pick up the vehicle the next day and waiting for me in Charlotte when I returned.
From day-one, Scott went out of his way to provide all the info I needed to make an informed decision in a completely pressure-free manner. I ended purchasing this vehicle from them because of the comfort level I had in our dealings. I WILL BE BACK WHEN IT'S TIME FOR ME TO BUY MY NEW TOY.
We drive up and this young man came out and met us. John Wagner was a very personable man and we liked him from the beginning. We told him we would come back on Monday when we had more time to drive because we had several we wanted to drive. John was so patient with us and let us drive several vehicles so we could make up our mind. He also showed us several vehicles that we liked. The dealership was awesome. I loved the fish tank. Once inside we were treated as if we were the only ones there by all. They all went above and beyond to help us make our purchase. I will certainly recommend Rocky Williams dealership. They are a Christian orginazition and it shows. Thank you John Wagner and all that helped.
I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. She was a pleasure to work with and after what I would call minimal hassle and back and forth, I drove three hours to complete the deal for my vehicle. Nico made sure I was comfortable in doing so and made sure there were no surprises once I arrived. Anthony completed the paperwork and made sure my new vehicle was in perfect condition, detailed and filled up with gas before I left. All in all, this was an outstanding transaction and I would recommend anyone to take their business to DW GMC!
We had a great experience at Darrell Waltrip when buying our new Yukon Denali. Bob and his team were friendly, helpful and knowledgeable. They let us try out several different models to see what would work for our family. Overall, it was an easy, pleasant buying experience.
Mr. Lawrence Martin and Mr. Bob Lang were amazing. In the beginning they made me feel like more than a customer. I was treated with respect and dignity. I love my new 2018 Buick Encore. I would highly recommend Darrell Waltrip GMC to all of my family and friends. Once again thank you Mr. Lawrence Martin and Mr. Bob Lang for all of your help. Darrell Waltrip GMC has gained a customer for life.
Bob went above and beyond to help find the perfect car for us. We originally came in to buy the GMC Acadia. He listened to our needs and pointed out the Acadia has a very small cargo area compared to other models. He recommended the Buick Enclave. We looked at it and liked it however we still wanted to look at other vehicles. Bob spent several more hours showing us the GMC Yukon and pre-owned Suburbans. In the end his recommendation was spot-on, the Buick Enclave is the perfect vehicle for us. He even had a crimson red unit with sunroof in stock, exactly what I was looking for. Roll Tide Roll!!
I literally could not have made this transaction without the help of Ronnie and Calvin. Ronnie went the extra mile being proactive before I came to the dealership. He helped me find the perfect car for me and was very patient and customer oriented. Both Calvin and Ronnie were very friendly and helpful. You guys made car shopping easy for me under my circumstances and I cannot thank you enough. It's been a while since I've really enjoyed driving a car and now I do and am very happy with my purchase. Thanks a bunch!
Ronnie Bonavita is not only a great salesman but also a kind person. When I sat at his desk I was literally shaking. Mr. Bonavita took the time to ask how I was feeling and why? He also reassured me that the process would be a pleasant one and it was. The staff was friendly. I already recommended this dealership to a friend.
I worked with Bob about 6 months ago and told him I wanted a manual challenger although I didn't know how to drive one. He called said they had one and he taught me how to do it and since then it's been EASY.
Over all best experience we have ever had buying a car
by Beckka from DealerRater.com
June 1, 2018
We have searched for a vehicle for a while I emailed Teresa at the dealership she was very helpful and nice our Salesman Ronnie Bonavita was very helpful and listened to what kind of vehicle we asked for he found us a 2018 Buick Encore with no problem and we will never go any where else this is a fantastic dealership and to all the ones there thank you for all you do you have a amazing staff there
Bob Lang provided excellent customer support and advise
by Markfarmer from DealerRater.com
May 3, 2018
We had a great experience at the dealership primarily due to the excellent customer service that Bob Lang provided to our family. He was extremely professional and made sure that we bought a nice Volvo that was within our budget. He was very thorough in explaining the features of the vehicle and followed up with us on the timely delivery of the Volvo. Our daughter is new to the Nashville area, so it is comforting to know that she can contact Bob and the dealership for all her service needs in the future. Thanks for a great experience Bob Mark, Sue and Lindsey Farmer
Friom Bob to Jimmy all they to Lawrence and Tuan, the experience was amazing???- they worked hard to get my payment down and never pressured me to settle???- would recommend to everyone! Honest, dedicated, and caring!!!!
Great place to get a vehicle! They greeted me timely and made me feel welcomed. They took their time with me, didn't rush or push and helped me find a vehicle for my lifestyle, budget and one I loved. I will forever be a Jeep driver.
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