Used hatchbacks for sale near Carol Stream, IL

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

After buying Toyota vehicles for years, I found out that they were outsourcing their CVT’s and Honda was making their own CVT’s and after driving a new Toyota Corolla and then a new Honda Civic, I was more impressed with the Honda Civic. My three previous cars were Toyota Corolla’s and I loved them. I am very happy with my 2021 Honda Civic EX and I would not hesitate to recommend Honda.

John Tan is great!! Every time I come in for service John, as well as others, treat me as if I were their only customer. John is knowledgeable and above all honest. I actually enjoy coming in and waiting in the showroom while my car is being serviced.

Really they are awesome , they help m to fix my tire and my car . The service was easy to going and the service guy was helpful

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

The sound system is amazing. I upgraded my old Mazda 3, 2015 to a 2023. The inside is much quieter. I love my heated seats. We've owned many Mazdas and have loved them all. The reliable little cars with great gas mileage.

Great people and great cars! Pleasure to drive my new M3H purchased from Eric Fragassi & Anthony (manager). Highly recommend. Thanks guys

Bought 2017 Mazda3 Touring 6 Speed Manual new. It now has 180k miles. Fun to drive, great on fuel, great handling (Way better than Toyota Corolla), more than enough technology including Android Auto & Apple Car Play, easy on maintenance, very reliable (More reliable than Toyota in my opinion)

Just purchased a Porsche Cayenne Hybrid, and the experience was fantastic! Simon was knowledgeable, professional, and made the process seamless. The car is a perfect blend of power and efficiency—exceeded my expectations. Highly recommend Simon for anyone looking for a Porsche! 🚘🔋 JD

Awesome luxury sports car! Performance and elegance in one package. Handling and power are excellent, interior is high quality. Ride is very smooth and quite.

Chris and Matt are all world! Love my car and our entire experience buying from them. Very responsive and dependable. Knowledgeable as well. Joey

Never spent a $ on maintenance of this car. It is extremely reliable, stylish, status symbol. i am selling this car as I want to buy a new Tesla.

Don't stop till you get to Nick Fisher. Everywhere else is second rate. Honest and easy, that's what buying a car is supposed to be like.

We had a 2018 Impreza and 2017 Legacy which we traded on for a 2025 Impreza sport. It's a great car for the money has many updated features

My experience is good but I’m looking for car is hai price But staff is very good and great response 👍

This car feels very neutral and smooth in corners at any speed. Sometimes, it feels like it's too easy to go too fast in this because the grip is so confidence-inspiring. I have the non-turbocharged model, which has plenty of giddy up to it. I'm not sure if I regret choosing it over a turbocharged variant but there's plenty of power for my needs. The gearing is pretty tall and you need to plant your foot to let it rev out and find the right gear, but doing so is rewarded with a very responsive and surprisingly smooth engine for being a 4 cylinder. I was feathery on the gas at first, so it was underwhelming but I adjusted to the inputs. The car feels plenty sporty and the grip makes cornering feel amazing. The rear suspension is torsion beam and you will notice it on very poor roads, but everyday driving on decent roads feels super refined, quiet and grip is not affected by this suspension arrangement. I'm very happy with my purchase. I'm 6'3" and fit pretty comfortably in the car even with the sunroof right above me. I've been in cars with more front legroom and have been less comfortable than I am in this car. Seat bolstering could be an issue for those with wider shoulders. I'm someone who loves a low driving position, so this car is a godsend in a world of soulless, blobby SUVs. I think this is the best all-around compact car you can get.

Dealt with Mel, stress free car buying experience, very professional. Was a very pleasant experience

A straight forward economy car to save money but it is very comfortable and fun to drive because it's so light. The gas savings at almost 50mpg are amazing.

Needed help with cost of rear wheel alignment. But salesman would not consider any help with a price drop to help me cover the alignment as was noted by mechanics.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

Chris Reis was very helpful and knowledgeable about the differences between the CX-5 and CX-50 Hybrid and made my trade-in an efficient experience.

Excellent service and execution from Jeff Williams and the whole autobarn Mazda team in Evanston

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

Most reliable car in my 37 years of driving! NO problems. Biggest negative are brakes grabbing at parking lot speeds. Biggest positive 39 mpg average. I had software upgraded and replaced USB module from Walmart for Android auto and Apple carplay

Very kind and professional people who know a lot about what they are selling. I felt like I was at home and could freely express my thoughts and questions. Very genuine people who not only are polite and very nice but also have wonderful cars that are worth the price and are not over priced. Enjoyed doing business with them and would definitely do it again.

Incredible car! Still running strong at almost 20 years old!!! Best car I’ve ever bought. Got for my daughter and she drives a lot. Grad student to Washington DC daily commute.

The salesperson I met with was very pleasant to deal with and was good about getting back to me. It seems like there are no hidden fees and the cars are in good condition.

Wonderful vehicle! I am very pleased with it! Handles well, shifts well. I love the new boost blue color. Would recommend this car to anyone who appreciates good cars.

Thijis was great when I got my new Macan, and Camden has always taken me with my last one! I am sure he will again! Great store!

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.

I bought Old Reliable (1996 Civic CX Hatchback, 5-speed) back in 2002 with 60,000 miles. Now has 259,000 miles and runs great. Most of the miles are highway. Had a 91 Civic HB before and distributor went out at about 200K, so I replaced that on my 1996 at about 180K for routine maintenance. No other major repairs except usual muffler replacement, etc. It still passes the smog test. I have spent a lot on maintenance at the local shops. Now it needs new shocks (they are original - ha ha), new CV axles (boots torn), and new tie rods, etc. I've had the CV boots and joints replaced before several times, not sure about the tie rods. I have had the rear trailing arm bushings replaced a couple of times, as well as a couple of engine mounts, etc. I get about 40 mpg on the highway - maybe 30 in town. Paint clearcoat is mostly gone on the top, but sides are good. It has been a great car and will keep driving it as long as I can. Mine does not have AC and now that I'm getting older and the world is getting warmer, I wish it had that, but I'll survive. One less thing to go wrong, but driving across Nevada on HWY 50 when the interior is reading 120 F is rough; That's why I only gave it 3 stars for comfort - in winter it's awesome - heater will drive you out when it's 0 degrees F outside. :) If I take the front tire off my mountain bike, it will fit behind the front seats. Put chains on the front tires and it will go on solid ice up to your favorite winter mountain recreation spot. I wish Honda would reproduce it exactly, except put better bearings in the distributor so it would go 400K before replacement, AND bring back the flip -out rear windows for ventilation that my 1991 had - those helped in the heat!