My experience at Pohanka Honda was absolutely fantastic! We stopped by to ask questions on how trade ins work and we were met by the sales rep. Alon, who provided us with exceptional customer service. With the manager Kingsley Kwakye they were on top of their game, they made us feel welcomed and truly cared for us making us comfortable in every possible way. They answered all our questions, Alon found the exact vehicle we were looking for and two or three days later we were driving it. Now I understand why Pohanka Honda is number one. The next car purchase for my sons will definitely be at the same place. Keep up the good work Pohanka! Patrick & Genevieve Tshiteya
I have to say out of all the years I have been purchasing parts... 40 years. Pohanka Honda has provided the best pricing lighting. Fast shipping. The parts department. Is Superior to any I have ever used. I worked for a dealer yeas ago and they are far more efficient. They get your order right. ROB in Richmond Va.
This was the easiest car buying experience we have ever had. Don Erickson was helpful and knowledgeable. He explained and answered every question we had. We had an extensive test drive that really showed me the car. Tyler Coles in the financing dept explained every detail so we understood our options. I love my CRV and the dealership is the most accommodating that we visited in the Fredericksburg area.
by Satisfied Customer from CT from DealerRater.com
October 2, 2018
I drove all the way from CT to buy a car at Pohanka Honda. Marshall worked with me for several days to make sure everything went smoothly. He's the best. Definitely ask for him by name. He literally went above and beyond when the following day I had an issue with a car rental and he stepped up and saved me a long drive back to VA. Couldn't have been more professional, courteous, and knowledgeable. Overall I had a great experience. Highly recommend Pohanka Honda and Marshall specifically
This is an amazing company , has amazing customer service , and the staff are so helpful, I recieved help from one of the managers Mahtab, she’s very helpful and is willing to go an extra mile and help you out :) haha no pun intended! Amazing company , highly recommend
Took a week to hear from them. Was about to give a 1 star review. Finally talked to someone about a truck I was interested in. I was informed the truck had significant rust. Saved me a 2 hour ride. Thanks
I read many reviews about this place and some were not favorable. We shopped here anyway. They had the vehicle we wanted and worked with us to make it happen. During the test drive, we noticed a noise that turned out to be a wheel bearing. The mechanic there rode with us and diagnosed it immediately. They put it in the shop and replaced both front wheel bearings at their expense. The owner and salesman, Alex, stayed late (about an hour) to accommodate us on closing and pick up. They have done everything they said they would do and more. Our experience with this company has been great and we have a Subaru Forester that we enjoy every day.. Good job guys!
Great experience! Very quick . I emailed what car model I was interested in, they emailed me an online offer, and when I showed up they had the car waiting. Immediate hand off to a knowledgeable sales rep who didn't try to upsell me. Test drive, Q&A, short negotiation, handshake, done. Quick and painless. Cannot recommend enough.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.