After having a bad experience at another kia dealership , i came across an absolute angel .Annaise Morning she was able to do in 24hrs what the other dealership fail to deliver in over a week.Her positive attitude and great energy made the sale .Alan in the finance department was very good also. Great team
Dependable, comfortable and reliable
by Chely from Pensacola, FL
December 14, 2018
This car was not what I was looking for but it was about $5k less than the accord I had been saving for. I bought it with 5000 miles and today it has 182,000 miles. The only extras besides basic maintenance has been a hub assembly and starter. Not bad for its age! It has carried two kids and all their stuff from car seats to getting their first drivers license. The 4 cyl engine isn’t fast but it will get you where you need to go. I’ve averaged 23mpg over its life.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
Thoughts on a nice 2012 Honda CRV
by Alex N. from Chandler, Arizona
January 14, 2019
If kept in like-new condition, you simply can't beat it for an economical option. The comfort and convenience, for the price, is outstanding not to mention the resale value!
Thom Holmes made my experience worth the while. I advised him about my situation & he worked with me through the entire process until the deal was complete.
by SUPERCHIEF20 from NASSAU COUNTY, N.Y.
January 2, 2019
This is a quite comfortable SUV, with good back support. As a retiree, I get about 28 mpg and drive about 6000 miles a year, mostly in my suburban neighborhood. I am surprised with the excellent pick-up for this 4 cyl. car. The rear seats fold down easily, so that both my mine and my wife's golf carts and clubs fit in the rear of the SUV.
My only complaints are:
>needs better sound-proofing from road noise.
>info-tainment center is not user-friendly
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
by MKG from Baltimore, md
December 13, 2018
Maybe I got a lemon, but if you look on Honda CR-V forums you will see others with the same multiple issues that I encountered all within the years I owned the SUV. Here's the list of everything I encountered, this is not in the order the issues happened.
-Fautly Tpms light always going on.
-Grinding noise for 2-3 when starting it in the cold sounded like it had no oil (VTC problem).
-Multiple types of annoying Vibrations while at idle and driving around 20-30mph and sometimes at 50 mph.
- A harmonic hum/wine coming from up front between 40-55 mph would sometimes be heard over the radio.
-Rotors needing to turned or replace every 20,000 miles sometimes less.
- Vehicle seemed to never stay aligned
-Rims leaked from the inside out
-Lug Nuts seemed to not fit right at times.
-Head lights were never bright enough.
-Compass always needed to be recalubated
-Vehicle had a miss or hesitation at times that always needed the computer to be flashed or updated.
There was some more things but I don't want to bore you with them. Honda used to be very dependable but with all this going on I couldn't see owning it when it was going to be out of warranty. Honda has slipped up the past few years, to me it's just another car manufacturer nothing special anymore, very overrated and over priced. I replaced this problematic 2014 CRV with a 2019 Buick Encore which has been a wonderful delight and very underrated by multiple review places. So it you considering a 2012-2014 you better research and make sure you don't go though all the problems I had. Not highly recommend if you don't want to see the service department on a regular basis.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
An amazing vehicle
by Richard Tracy from Detroit, MI
January 14, 2019
We were shocked by the economy we got from this Honda CR V LX. We were getting nearly 34 miles to the gallon. And the car tracked really well in the snow and rain. GREAT engineering job! Really like this car!!!
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Hasn’t been long but I love it
by MattNH from Derry, NH
December 18, 2018
I’ve only owned it a few weeks but it’s great. It’s honda so I know it’s reliable but I haven’t needed to test it. It’s got awd which is great come winter time. Only thing I wish I could have added was a auto start. I’m 6’1 and the seats have good spacing up front and it’s a good height to get in and out of. I fit okay in the back but wouldn’t wanna be there for a long road trip unless stopping and switching would be an option. The seats fold down and there is tons of space for a lot of stuff. Heated seats are a plus. I’m very happy with the purchase so far.
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
Very reliable car.
by Rick from Albany, NY
December 17, 2018
This car meets all my needs. With regular upkeep I've had 3 years of no problems. What more could you want? Overall very satisfied and will buy another Honda.
Had an great experience w/ chosing my vehicle. My salesmen was very patient,thanks Mike. Definitely a returning customer! Wonderful Wonderful the 2hr drive was worth it
This is the second Honda car that we have owned.
by RockBuster from Seneca,Pa.
December 14, 2018
This car is great. Put a good set of tires on it, and it is a very good all season vehicle. It is comfortable to drive for hours and averages 34 mpg. on the highway. It currently has 40,000 miles on it and has never needed to go back to the dealer for anything.
I want to thank the team at executive auto for shipping my Porsche and exceding my expectations. This was my first auto purchase sight unseen and Jack was very professional and the car was exactly as he described it.... I wired $71,000 and was a little nervous but not anymore thanks to the great Team at Executive Auto......thank you thank you thank you
Perfect car for a college kid
by College Mom from Denver, Colorado
January 7, 2019
We bought a used 2007 CRV for our college-aged daughter. While this model of Honda has troubles with the AC/cooling system, once you deal with that it's a fabulous little car. The EX-L with leather, heated seats, sunroof, etc. is a great way to get a higher end feel while still keeping costs down. At 157,000 miles the car still drives like a dream and is small enough to be efficient and appropriate for urban environments, while big enough to carry things when you're moving or traveling and has AWD for weather and camping. Love this little SUV!
Great service and very helpful everyone was nice and they kelp checking on me to see if I needed anything and made me feel important
by ADF from Stockton, California
January 12, 2019
This car runs great and has great gas mileage. It is roomy front and back. It has 2 USB ports so i dont need cd's anymore piling in my car. I love the LED headlights and fog lights its very helpful to see better in bad weather. Parking is never an issue since it fits in any stall. Trunk is spacious for shopping and travel.
Went in to service for a oil change and, to have air put into my tire. Asked about a wash and vacum outcar . The service was carried out as requested. This service I received was very good. I will be back.
Very reliable, great on gas
by Nags1234 from Brick
December 29, 2018
This vehicle exceeds my expectations. Safe, comfortable, and great on gas. Plenty of room for the family. The all wheel drive is great as well
Our salesman Myron was extremely helpful and considerate of what my husband and I were asking for. The finance department explained all the numbers in great detail. The entire ALM team was helpful and we didn't feel any pressure. We also appreciate all the help Jawon provided with explaining the features of the vehicle.
by Jojo from MA
December 23, 2018
A classy car with power leather seats, marble looking dashboard with a Navigation system unbelievable reliable!! Smooth ride and you need to double check your speed bec of the smooth ride.
Well recommended! I had a price and in mind and they matched it! I would deal with them again any time! T was worth the drive from Alpharetta.
haven't had it long but like my 2017 CRV
by kokomcc from Raleigh, NC
January 7, 2019
Got an 2017 CRV EX AWD used with 22k miles CPO. As with a lot of Hondas there is some road noise, but it helps my son sleep, so it's not a big problem for me. I have had a little issue with the screen connecting during cloudy/stormy weather but it's been fine lately. Will see how it does on my next upcoming trips. I am enjoying the saftey alerts like lane assistance and the Apple Car Play feature is very nice! I bought this car for its reliability and hope it keeps is value as most Hondas do. I plan to keep it for a very long time unless I have another kiddo and feel otherwise :)
I have always been pleased with the service department and is the reason I would recommend them to friends for purchase of a Honda
Keeps on Humming Like New After 165,000 Miles
by Your Servant from Las Cruces, NM
December 19, 2018
This was the last year of what I call good CR-V design before it got hit with the ugly stick. It has been amazingly dependable, experiencing only an air conditioner failure and a driver's -side power window failure. No oil drips and no oil usage between 5,000-mile changes. Brakes have held up great. My only complaint over the years has been the driving range; after about 275 miles, you'd better start looking for a gas station.
Getting regular maintenance service has never been so fast and easy. As soon as I pull in the garage, the system recognizes me/my car and assigns a service rep. Heather, who has been my service rep the past couple of visits, comes over to greet me, sign me in and take my car. I don't mind waiting in their customer waiting area. There are many different places to sit, some tables and cubicles where I can get work done. There's Wi-Fi, coffee, popcorn and plenty of bottled water. While I am waiting, Heather checks in to let me know how much longer my service will take to complete. It's rarely been longer than an hour. Always a great experience!
Its a Honda
by Double B from Rhinelander Wi
January 14, 2019
Absolutely one of the best choices to own living in snow country. All wheel drive and it travels very well on trips. Plenty of room and one of the most comfortable cars we have ever owned. Rated one of the top ten cars to reach 250000 miles.
From the minute we went into Hardy Superstore earlier this week we knew it was going to be a great experience. We had bought from Hardy previously, so we expected the best anyway. Worked with Pam this time and she did a super job. Found exactly what we wanted and got a good fair deal. Both Pam and Dan at hardy are a pleasure to work with.
by Steve from Media, PA
December 20, 2018
This is a good car for a small family in the suburbs. Its not too big but has enough room to carry things. Good gas milage, good on interior space too.
Had to bring our car in to have some things looked at and jimmy was friendly , courteous and all around very helpful. Thank you Mike
My First Honda
by Skipper from Toronto, ON
December 17, 2018
I drove mostly Dodge Caravans until kids grew up and at which point I wanted a change. Now, I get that the CR-V is more of an SUV than minivan, but couldn't help noticing some trade-offs.
There is less leg room that I expected and I don't find it as easy to jump in and out, despite the telescoping wheel. The seat feels a little snug and not very comfortable, although this may be the EXL's leather making it a firm comfort level.
The city fuel economy is most disappointing, I can't seem to be able to get more than 17.5mpg despite all my efforts. The mileage greatly improves on highway though at 33mpg.
I also can't get used to the road noise and bumpy ride. You feel every bump in the road and listening to music on the highway or speaking to someone sitting at the back becomes a challenge that I never had before.
The rear view is also limited and the small backup screen doesn't help much on a rainy night. I almost bumped into my son's car relying on it.
I will try a different car next time, although the CR-V looks cute and appears very reliable, two months into owning it.
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