Used 2020 Honda Fit for Sale

Many inventory, so I didn't need to go many places. Actually, this was the first dealership I went to. And, a good guy who is honest to his customers. Most of all, I didn't spend much time at the dealership because of a guy who sold me a car. Thanks to him. Everythins was perfect!

The sales team at Koons is very responsive and great to deal with. I do appreciate their follow up and professionalism. They not only had a great repour with me but I do think they valued me as a customer.

Everyone is so friendly and helpful. My car is always done in hour and done right. I recommend everyone coming. The service is EXCELLENT!!

We are enjoying our second Accord and received excellent service from Rose Bryd last week. Ms. Bryd bought us back to Herson's! Rich and Cathy S. (02/12/16)

I am extremely impressed with Rose's professionalism, courtesy and knowledge of my 2014 Honda Insight. Air bag recall was fixed well within promised time frame. Kudos to Rose

My experience at Herson's Honda, located in Rockville, MD was AWESOME!!! Carlos Salazar Magana, Service Manager is always very professional and polite. He takes time to explain the service and why it is important to keep my vehicle running in top condition, even with consideration to the weather! Winter, rain and summer preparedness is explained. I have been a customer of Herson's Honda for many years! I would suggest having your vehicle serviced with the Herson's Honda Team! Your car will run smoothly! You will understand the service rendered. And you will deal with pleasant personalities! I suggest asking for Carlos, Service Manager - you will be in good hands, in my opinion - as a long-time customer! And your vehicle will be serviced in a timely manner if you choose to wait in the clean, Wi-Fi enabled, comfortable waiting area!

So my car is at 243000 miles and still going strong. There is a reason why this is happening for a 2005 Honda Civic. These guys have been good to my car and good to my wallet. It also helps that every other oil change is free. I would totally recommend Herson's service because my car is still going strong.

Our Salesperson, Walter was so incredible. Hes been in the business over 30 years. He is very kind, professional, not pushy and extremely informative. We also loved his wonderful laugh!

Highly recommend Koons and the entire staff who helped us with a recent lease transaction. The service we received was extremely prompt and courteous, right from the first email. After initial email contact with Wilmer Mejia, there was a follow-up call with Patrick Bryant. He was fantastic and really listened to me when i described our situation and our needs. He was extremely gracious and knowledgeable and really knew his inventory! It was a pleasure to be asked what i wanted vs. being cornered by a 'high pressure sales person' who tried to tell me what he/she thought i wanted. These are the main reasons we decided to do business with Patrick and the Koons team including Codie Fravel, even though there is another GMC dealer literally 2 miles from our home. (Koons is about 45 minutes to an hour away depending on traffic). There is a LOT to be said for that kind of service, not to mention Koons worked out a payment that was even lower than what i said we could afford, and lower than the 3 other dealers who were vying for my business. It was nice to feel like we were not being snuckered or pressured! Not only did we get a lower price and more features than we expected but after all the paperwork was finished, Codie made sure we were comfortable with all the features of the new vehicle before we left the lot. Everyone we met was upbeat, experienced and super helpful. It actually made a normally stressful and tedious transaction smoother than we could imagine. If you want to do business with a company that is honest, upfront, professional, and interested in putting the customer first, then do yourself a favor and make sure you speak to the team at Koons before buying or leasing from any other dealer. It was worth the trip for us! PS...another reason we were happy to do business with Koons is they donate several cars to our annual Church/ PTO raffle. When you give generously to the community, it always comes back =)

Good enough but what about next time? Dealers have a long way to go to rebuilt trust with customers. Spend the money to insure that every customer is satisfied after every visit. Take a cue from Chick-fil-A.