Saw the car on the website. Transferred from another Carmax location without any hassle. Process at the dealership was professional.
Saved Me In An Accident
by NiVoo from Berkeley
December 27, 2018
I am so grateful for this car. I met an accident today and luckily I did not get super injured. I was hit from the back and the seatbelt kept me in position. The other car behind me got totally smashed but my car was only damaged in the back. If it wasn't for a strong car like this I wouldn't be alive today.
As promised, the lease paperwork was all ready, car delivered to the house. Great team and service!
Love my new car
by ikaylor from alger ohio
November 29, 2018
The HRV is everything I was looking for..the added feature of the sunroof made my day..I'm 53 years old and this is my 1st car purchase, I've always relied on my husband to be with me and secure financing. However this time I did it on my own.
They were very friendly and helpful. They made it easy to trade in my old car so I can get a new one even while having negative equity
the drive belt makes noises on acceleration
by GC from St johns Newfoundland
December 27, 2018
The drive belt makes loud noiseson accelerator Brought back to dealer. Said it was known problem. But waiting on engineers to fix cause of problems. Haven got back to us. A new car with this very loud noise is not right. Very bad service from Honda. We never buy another Honda.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by SmartGrl from Jacksonville,NC
October 25, 2018
Great investment considering me and my husband like to travel and adventure ALOT of space I literally fit everything in my life in it and still had room to spare. I use it every day to go to and from work and I barely use any gas but when traveling it takes 4 hrs to go down to half a tank
This was a good car-buying experience. I was helped by Alex U. - very pleasant, very helpful, and he made the whole experience very easy and straightforward. I would highly recommend to others.
by Karen Cambo from Memphis
October 23, 2018
This car has been totally reliable, has great mileage, 30 mpg on highway. Handles well and turning radius makes it very navigable in parking lots. First time I've had heated seats, which are a dream. Only feature I wanted but wasn't available was Sirius radio.
On Nov, 27, 2018 I went to Carson HONDA to have an oil change/maintenance there even though I first got my car from Downey. I approached Brooke Shelton & explained her my situation then she began checking my status in small comp. When she confirmed, she then input my info into comp inside the lobby then she gave me an estimate on when the service will be done. She's very professional, she's perfect for her job, excellent customer service!
by First time car buyer from Virginia Beach, Va
September 12, 2018
Test drive only. Could not agree on price. Still
Looking at other cars in this class. The HRV seems like it would be a reliable vehicle
I was really nervous about the whole car buying experience but the staff at Galpin made the experience quick and painless. I received the best deal and a car that was better then I dreamed. I would recommend Galpin to my grandma. I???m so pleased!!!!
Real good gas milage. Comfortable to drive and rid
by Mark from Fairmont
July 27, 2018
Its a little slow but ounce u are going its fine.
Just dont try n pull put with any cars in sight.
Its comfortable and fun to drive.
I like some of the USB plug in and all the others are nice for your electronics. Its a Honda.Thats about all i need to say..Id bet with proper maintenance it will get 300,000 out of that motor and transmission.
Honda name means alot to me..
So happy with owning a Honda, big thanks to Darrell pork for going out his way to make sure me and my family got a reliable car!
by Quesada's Limo from Saint Francis, WI
January 10, 2019
Impressive exterior and interior vehicle. Gas saving. Cameras actually help rear parking. Seats customize as I prefer. Running day lights great. Rear window wiper helpful. Interior air adjusts very well. Leasing now. Purchase is probable. Safety features get five stars.
We had a great experience buying our new CRV-EX at Honda of Pasadena with Mo and his team, Diego, Simone and David. Thank you guys!
A great mini SUV
by Jason from Lexington, KY
December 11, 2018
My wife and I have owned this car for a little over a year now. So far, it’s been a terrific primary vehicle. It’s comfortable, very roomy and all the ’bells and whistles’ we need. We absolutely love the storage you get with the magic seats. My only complaints, which really are minor is the lack of engine acceleration and the CVT transmission ’droning’ This vehicle is powered by a 142 hp 1.8L engine used in the Civic, so don’t expect to be able to haul trailers with it. What this vehicle is meant for is smartly getting around town and loading the back up for long trips.
Jerry really doing his job , he is professional, friendly and work hard to get a good deal .100% recommended ! for sure we will back with him .
by Isabelle from Outer Banks, NC
December 7, 2018
I purchased the 2017 HR-V new to replace a much loved 2010 Honda CRV with 170,000 miles on it. I thought that I could get used to the smaller size but the 2nd row is uncomfortable. With carseats for 2 grandchildren you really cannot get a third person in the back. The rear cargo area is only good if you flip the 2nd row seats down. Honda has also significantly cheapened the interior. I recently had a deer run into my path and though I saw him right away and was only going 35 mph, I could not stop in time. The car didn't perform as well as expected and I ended up with $7500 in damages. I was ready to trade it in before the accident and did so as soon as it was repaired. I don't know how the vehicle has such high reviews. I have moved on to another brand and doubt that I would ever go back to Honda.
When I go to Honda I can always count on JOJO to be completely honest with me and give me the best deals!! Highly recommend him hands down.
Problems right away
by Mac58 from Repton, AL
October 17, 2018
I turned the temperature control knob and something broke right away. It stayed in the shop a week for the whole dash to be taken apart for the repair. Now, at 22000 miles a rattle has started in the rear suspension. They just replaced a shock today, and it still rattles. Will be trading soon.
Vasny and Beverly were a great help and great sales rep. They were able and willing to work with me and able to work out a great deal. They have been very attentive even after the purchase of vehicle. Great experience
Smooth handling and great gas mileage
by AmandaOH from Crooksville ohio
January 12, 2019
This crossover is very roomy and comfortable. It also has great gas mileage. This fits a family of five perfect. This car rear seats fold down but also up which is one cool feature that is different than most models.
All personnel were extremely courteous and helpful ??? from security, reception, sales and finance. This dealership was very attractive, organized and clean making it a very comfortable experience. My salesperson, Tom Mack stepped in for another salesrep at the last minute. Tom was very friendly, professional and informative. In short order, He was able to successfully lease me the car and color I for which I had my mind set. My finance experience went very smoothly. Mr. Tiryaki too was very professional - clearly explaining all aspects of what I was signing. Initially anxious about leasing a new car, I must say my fears were quickly allayed and found the experience to be quite pleasant. I absolutely love my new Accord LX!!
I wish I never leased this car!
by Supernova from Lebanon, NJ
December 28, 2018
I had a 2015 Civic and needed something with more interior space, so I thought the HR-V would be the answer. The seats in this car are the most uncomfortable seats I have ever sat in. There is no lumbar adjustment and the lumbar is far too pronounced to sit against without causing pain. I contacted my dealer and Honda customer service and have gotten no assistance from either. I caution anyone not to purchase this car! Do yourself a favor and get a Civic.
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
Really nice car
by sirnite from Peru
December 10, 2018
this car met's my needs it's a lot of digital and buttons to push. the ride is smooth and it's comfortable. It handles really well got the room i need.
AWESOME experience-James Mata & Glenn are the best
by Ginger from Corona, CA
September 13, 2018
These guys are friendly, they work hard to make you the best deal possible and they really do take care of you. They know what they are doing here. I would recommend them to everyone looking for a car.
Go see James Mata and Glenn!
great fuel mileage, handles very good
by jjtwo from Jeff. City, Tn.
August 29, 2018
We decided to downsize 1 car. Test drove a few different cars. The Honda HRV has more interior room and a lot of cargo space compared to the others. We are getting better fuel mileage than the other we drove, performs very good hills and for a smaller car rides and handles great.
Shahnaz was professional and kind from the moment we arrived at the dealership. We took a long time deciding on our car and Shahnaz never made us feel rushed or pressured. Thank you Shahnaz for being such a positive and helpful person throughout the whole process.
Brake failure almost got me killed!
by Eileen from Boynton Beach, Florida
January 10, 2019
Controls difficult to access. Very poor visibility. Great gas mileage and then the brakes failed and I was almost killed. Stay away from this model Honda which is usually reliable.
I also had issues with their service department.
Jesse Trujillo really knows the cars inside and out. When we went on a test drive he went over the car features. When I purchased the vehicle he went into great detail of every feature on the car. Jesse is polite, personable and does not over power you like some dealerships.
Best car i have ever owned!
by LEELEE15 from Layton, Utah
January 5, 2019
This car has everything from AWD to navigation! It has lane assist and not to mention 3 differently angled back up cameras! I've never drove a car that handles so well in the snow. I would recommend this car to anybody. It had great leg room in the back (trust me i checked, i have very long legs) and they fold flat if you need the extra space. I dont have a single bad thing to say about this car. Honda's are amazing cars!
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