We had a wonderful experience purchasing my new vehicle from Len Stoler Ford. I have purchased Dodge trucks for the past 28 years and after a less than ideal experience at the Dodge dealership across the street we stopped at Len Stoler Ford and boy are we happy we did. My salesman Rick and the General Manager, Ben Messier were amazing. They displayed great team work that put the customer first. We got the Truck we wanted and a deal better then we hoped for. Big props to the entire team at Len Stoler Ford. Brian & Mary
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
I had the pleasure of working with Ibrahim when purchasing my 2019 Tucson. Ibrahim was extremely personable and thorough throughout the entire process. This was my first time buying a car of my own and Ibrahim made the process as stress free as possible. My father and I never felt rushed or pressured, not to mention we were able to get a great deal compared to other dealers in the area. I would highly recommend Ibrahim and Heritage Hyundai Towson to anyone in the market for a Hyundai vehicle.
When we began looking for a new car, I dreaded the buying process based on past experiences. However, my recent purchase of a new CX-5 from Heritage Timonium couldn't have gone any smoother. Craig was super knowledgeable and patient, and I never once felt pressured during our negotiations. I never knew buying a car could be a pleasant experience!
I wrote this email to Jerard Sweetwine today:
Hi Jerard -
You are awesome!
Thank you for all the attention to me and my Honda Accord these past couple of weeks! Your dedication, trust, commitment and service is well noted and admired!
Gratefully, Paul Binko
Jack was great and helped us with all our buying needs. Explained everything in an orderly and professional manner. Did not force you to buy, but also suggested possible alternatives based on our specific needs.
I would like to thank venessa walker on the great service she provided. I went into trade my old vehicle in for a new 2019 Altima and she made the whole experience quick and easy for me and my daughter. Thanks once again -Devin
Heritage Honda in Westminster gave me hands down the best car buying experience I could???ve asked for! They made the process so easy and worked with me every step of the way. They were willing to work with me and make it less stressful. I will definitely recommend them to everyone and will use them in my next purchase!!
Ryan is one of the best salespeople this dealership has. He is a very technical person and he definitely knows his cars. He explained to us almost every question we asked in a technical perspective. We were to 4 other dealers before this dealer and thought this dealership would also push us towards buying their car but these people are really nice. They didn't try to force us in taking their car but rather helped us understand exactly what we were looking for. Starting from the Email from Lori till the purchase from Ryan and Robert, my experience was very smooth. Robert is definitely a nice manager as well. We ended up buying our favorite Honda Clarity from this dealership...:)
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Recently purchased a 2018 CX-5. Andre walked us through every step and option and catered the experience to our needs. He maximized our purchase while minimizing the cost. His attentiveness and laid back personality made an often daunting and stressful experience quite enjoyable. I highly recommend Heritage (and Andre) if you are in the market for a new Mazda
Everyone at this location from our sales rep to manager did their utmost to get me the best deal possible. I have a lot of respect for the hardworking employees who went out of their way to ensure a positive experience. I will definitely return in the future.
This is a dealership with professional business people. I was very pleasantly surprised. My entire car buying experience went very smoothly. I am very pleased that I chose this dealership to get my Outback . Both the General Manager Greg Lewis and the sales person James Richards were exceptional.
Thank you immensely for allowing me this opportunity to thank you for an awesome new car buying experience. Thanks to you, I'm now the proud owner of one of the greatest new luxury sedans in the world. Additionally, knowing that you'll continue to take good care of it during my ownership, assures me satisfying Peace of Mind.( Special Kudos to you all). Additionally, I'd like to express my sincere thanks and gratitude to Ms. Anly Renda who expertly made the whole purchase happen. After she presented me with a variety of Lincolns that may fit my needs, we concluded that the best fit would be the Continental-and I'm extremely glad. After the selection, she found every way to saves which consequently led to a magnificent purchase. **Again, continued appreciation for everyone's expertise, dedication, and professionalism.
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