Serrvice changed when you get high mileage in your car
by CsabaN from DealerRater.com
December 2, 2018
I purchased several cars from our local Toyota dealership. Liked to doing business with them, Lifetime oil and battery is a great deal, specially if do you using your car a lot ! My Sienna is only 3 years old, but turned over 105K . The regular maintenance not smooth now, they didn???t do top of fluids last time, trying to charge for oil change...I think my name and phone # still in the computer files like original buyer w. free oil change, maintenance and battery ?!
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
Recently I purchased a total of three cars from Greenlight Auto. I am 71 years old and purchased more than my share of cars and this experience with Greenlight Auto is by far the absolute best experience I have ever had. Carlos, the general manager is a true professional in every aspect and is an even better person. If you can not work out a deal with these guys, then you aren't really trying. Steve who had to service all the cars was great and he too went over and beyond the call of duty. My wife, daughter and grandson are and were very pleased with the whole process. Without hesitation , I would recommend this dealership to friends and family.
Tyler Impressed us so much with his attitude toward life and his attention to us as customers and our needs. The tour he provided us with the dealership showed the pride he has in Bandfon and in the Hyundai product he represents. We were so impressed that we purchased 2 new Sonatas.
By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
The staff was both friendly and professional, making my car buying experience very easy. My sales associate Peter was excellent at informing me about all the features in my car and answering all of my questions thoroughly. He had a great personality and was very knowledgeable about the product. He helped me pick out the perfect car and made the buying process a breeze!
Everyone at Wiz Autos was wonderful ... Tom went out of his way to show me an Acadia Denali that wasn???t even on the lot yet! When I fell in love with it he went above and beyond to make sure it was safety checked, detailed, and even replaced a few things to make the Acadia absolutely perfect and ready for me to pick up the next day!! Meir made paying for the car so easy!! From start to finish the paperwork process of buying the car took less than 15 minutes!!! This was by far the best buying experience I???ve had ... I will absolutely be back and referring my friends!
I went to the dealership without a vehicle in mind although I already owned a Hyundai Sonata with 175,000 problem free miles. Ed took the time to bring several cars in from the cold and let us look them over while explaining the features of each. I have a long commute and eventually settled on another Sonata. Ed had the car readied, the financing completed, and the Sonata was delivered the same day. One more comment about Ed, he seemingly knew every detail about every vehicle he showed us, including Hyundai incentives. I was very happy with the purchase.
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