Very professional and knowledgeable sales team. Did not waste time for negotiation, direct to the point and possible proposal. Could have saved time by scheduling time for paperwork but it was smooth and quick.
Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
I have done business with Mike a couple of times now. Yes, i have purchased two vehicles and if i need a third one i will go back again.
He makes it simple to buy a car. No pressure, just a great experience.
Am moving out west and needed an AWD car. Had a Subaru 5-Speed for a pretty good price. Mike was an amazing person to talk to and buy from. 10/10 would buy from again and recommend. Let's see if he can break 200 in the half mile.
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
I was looking for a car and I met him. He was too kind for me and explained about cars very nicely. I don't know about cars stuff but he recommend me a nice car that is very comfortable and safety. I really like his good attitude and his zeal. He is the best dealer I've ever met. No regret and I'm really thankful to him.
Service is always excellent. Cathy is a great service advisory. Always follows up. She is personable, experienced and trustworthy. Five years working with this dealership and I???ve always been pleased.
Was one of the first people there at 7:30 am. Was greeted by a KIA workers, she was friendly, helpful and last but not least fast. Work was done under 1 hour. When my car was done, they escorted me to the car and open my door and wish me a good day. My car was clean (vacuum and wash) my car is usually clean but I live close to the wood so daily I???m picking up little debris and it travels inside of my car. But you get what I???m trying to say, lol...
I worked with Tia Mack when I purchased my new Kia Sportage. Tia was incredibly helpful and patient through the entire process. I never felt rushed or pressured. She really listened to what I needed and wanted out of a car. All in all Tia was fantastic! I highly recommend working with her if you're in the market for a new car.
Reid Glenn was my excellent sales man. I questioned a lease price quote and over came a finance fellow named Josh who made it clear he could care less if I liked the lease price quoted since it was determined by a Hyundai algorythm and beyond anyones ability to change..Take it or leave it. Now I don't expect a best friend when I buy a car but I do expect professionalism. He could have kept his lousy attitude or bad day to himself. I stood up to leave but Reid got me to sit back down and eventually leased me a Hyundai at a price and style that fit my needs perfectly. Well done. Proud to say this is my families 9th Hyundai!
Everyone I met was just so friendly, knowledgeable and professional. I felt like I was being helped by people I'd known all my life. Thanks for making every thing so easy and pleasant.
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