I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
Dependable and Sporty for the money!
by Hyundai fan from Boston, MA
January 6, 2019
I have brought 3 brand new cars from Hyundai in the past 8 years and hands down this one is my favorite. It's has all of the bells and whistles and gets lots of compliments. Over all it's a great value for the price.
Great service and a friendly environment and st...
by D.Smith from Chicago IL
November 28, 2018
I had a great experience with Kenneth Barnes as my dealer. He was very knowledgeable and patient in the process of me getting the car I wanted. Definitely ask for him when you go to Webb Chevrolet in Oak Lawn. I was there for 5 hrs and he didn't complain or disappear on me, which let's me know he was dedicated to helping find the best option for me. Thanks again Kenneth!
car very comfortable and reliable.
by AndersonMatos from Windermere/FL
January 8, 2019
car very comfortable and reliable, good response on the road, comfort, spacious, desing bold, economical for a 6 cylinder motorcycles, easy and intuitive command, good car for all occasions.
My sales person, Jorge Guzman, was very personable and helpful. He took the time to find out what I needed. He made sure I understood everything. He was very knowledgeable.
My first Hyundai and won’t be my last
by Kathy H from Shawnee, KS
January 11, 2019
This car has met my expectations 100%. In addition the dealership has been fantastic during the purchase and subsequent routine service visits. As a long time Ford owner I’ve discovered I can get everything I had in my previous cars, plus. My next car will be another Hyundai, and my dealership will be Shawnee Mission Hyundai.
Jose was wonderful to deal with no pressure willing to work with you. Mike finance manager was the best we ever met in that job very nice and down to earth.
2 engine replacements in less than year and a half
by Shatfacekila from Spokane valley, wa
January 7, 2019
This vehicle is a piece of junk do not buy. 2 engine replacements bad hoses and possibly the tranny going already. Only good thing is the free towing for 100k so you can drop this junker off at the nearest Hyundai for repairs.
Tamara Hollaway was an excellent sales person! She was patient with me and very helpful. She made the whole process of getting a new vehicle a pleasure. She was very enthusiastic and had a wonderful personality shining through. I would definitely recommend her to anyone seeking a new car!
Decently reliable ..
by PCESS from Blackstone, ma
December 19, 2018
Just Carmel and I need that the time! It is very largely roomie with a third row in the back the leather heated seats are nice !
Only downfall, wish I had a sun roof
Thanks again Mr. George Obas of Napleton Hyundai. This is my 4th new Hyundai. I am a very customer. I will definitely be back. and I will always recommend my friends and family.
Trouble with remote start. Bluelink not worth it
by Rjvffv from Colorado
October 4, 2018
Bought the car used with 50k on it. Still in very good shape. A lot of added options. Most frustrating aspect of the car is homelink and blue link. Can’t not get car to sync with garage door. And can’t start the car from bluelink app
The 5.0 R Spec is a fast and Race handling.
Once I see what the problems are. Should be worth the 17k I paid for it.
Thanks to Mr George Obas for his assistance with my Purchase. I love this Chrysler 300 with a very special gray color i always wanted. You guys are fantastic. I will definitely recommend your dealership to my friends and family. and i will be back for future services.
I love my Tucson!
by louisejc from Spring Hill, FL
January 12, 2019
I love the convenience features in this vehicle, and I'm still discovering new ones. The ride is good, and I feel safer in this vehicle than I did in my previous one. The styling is fantastic; I just love the look, and I'm always checking out other brands, but they can't compare. I never thought I'd buy a white vehicle, but when I saw this white Tucson, I was blown away - it looked to me like a sharp tuxedo, only white with black trim. Sharper than sharp!
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
The best car i owned
by Hemanth from Thunderbay
January 12, 2019
This car is like super new. Its been a month since i am driving this car and i love the experience of car on roads
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
Nothing car compare
by Lyne from Mechanicsburg
December 28, 2018
This is the best car I’ve owned inside and out! Sunroof, pearl which doesn’t look pearl though. But you won’t want another car after this.
I started with Andrea in the Internet Sales Dept, she got back to me quickly and with a great price. I showed up and worked with Bill Rhodes(2nd time I have purchased a car from him). He is an excellent salesman and you should ask for him. Overall a great and straight forward experience.
Hyundai Elantra Review
by Shoffman8 from Millbury, OH
January 6, 2019
This car met all my needs. I found it to be a great first car! I liked that it had heated seats and found it to be reliable
I am completely satisfied with the service there. Aldo is fantastic, extremely helping and very trustworthy. I definitely will be coming back!
The best car I have owned!!
by Wingsiga from Canandaigua, NY
January 13, 2019
This is the best SUV my family has owned and have used when going on Road Trips. This SUV has a lot of room in the back seats while still having all the room for your luggage. The luggage is accessible from the back seats. The entertained system is great as well. The SUV also has great suspension and power ready to use.
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Love it so far
by ericynot from Dallas, TX
January 9, 2019
I bought a 2015 black 3.8 Genesis with all available options packages less than a week ago. So far it's great. I do wish the rear seats could be folded down, but the biggest complaint I have is that there's no way to install a cargo net in the trunk that will corral bags of groceries, so I'm now having to transport groceries on the back seat floor to keep them from falling over. That complaint aside, I like its acceleration, stability, comfort, features (maybe someday I'll get them all figured out -- there are many), sound system (17 speaker Lexicon), and pretty much everything else about it. And for the money I paid, I don't think I could have gotten a better deal on any other car.
Rachel and Christina both helped me and I was very pleased and satisfied with the great service from both. I would recommend them to anyone!
Would have been a 5- hybrid safety warning@70
by Blon1diie from Chicago,il
October 26, 2018
I have a love /hate thing with this car. Love the looks. The hate comes into play when I was going 70 mph and the hybrid alarm system and the READY light flashed. The car immediately slows down! This happened around 70k. We had the transmission replaced and it happens again. No one could figure it out. Dealer we got it from was useless. We ended up getting it fixed and it's been getting 40 mpg.
Great car buying experience. Excellent customer service. Would highly recommend.
This car is a death trap
by TW from London
December 12, 2018
I lease the car from Lex, I’ve had it for 2 years now and I’ve had nothing but problems with this vehicle, the car has had 3 gear boxes and still doesn’t work properly, today it got stuck in second as I entered a motorway. I’ve also been locked in the car with my family and I was locked out of the car with my 2 year old daughter stuck inside.
Hyundai have completely dismissed me.
I’m terrified that the car will catch fire and my family will be stuck inside the car.
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
All the Car I Need
by TinleyTiger from Tinley Park, IL
January 12, 2019
Roomy, comfortable and quiet. Excellent visibility plus side mirror warnings. Excellent response in steering and acceleration. Very good interior dash and steering wheel controls. This is my fourth Hyundai and it won't be the last.
Honda on Grand went above and beyond! The used car market is tough to navigate to say the least. They didn't pressure, just presented a quality product that they stood behind and Worked with us with any issues we had. So happy with our purchase!
by Big Daddy J from va beach
December 5, 2018
had E350 Mercedes 4trac for 5 years this is by far better value in my opinion more buzzers whistles comparable in all aspects better warranty and less money 3.8 all wheel drive 8 speed
I love getting my car serviced at Gerald I trust the process and always get satisfied results. There’s no other place that I feel comfortable taking my car to. I love my And Gerald knows! Person who took care of my did everything I told him to I had several concerns and he went above and beyond, checked breaks and cleaned mats.
Best car I ever had
by JhnHReedy from Villa Park, IL
January 9, 2019
Genesis is such a head turner, and it drives so smooth and powerful, very satisfied , won’t go back to caddy. Genesis is just better quality.
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