INFINITI for Sale in Alpharetta, GA

The pre-owned vehicles are like brand new - I honestly cant tell a difference! Josh was my sales person and he really knows his cars! He was friendly, helpful and easy going, no pressure. I am really happy with my new car - It's the perfect fit for me! Thanks again for making my Birthday month even better!

We had an awesome experience with Christian, he was very knowledgeable about the vehicle we purchased, overall experience was easy, a no pressure experience. Christian worked, negotiated for us; we had an "as perfect as you can have buying a car" experience.

The service was good. They were fast and I received an email to let me know what the outcome was. They also informed me multiple times of where my car was in the process.

2 years ago, we purchased a new SUV (cheaper than Lexus) from a local dealership to save some $$ on payments -- I won't make that mistake again! I don't want to bash that dealership or brand, but the SUV had some cheap features we didn't notice at first such as the cargo liner made from a felt-like material; and at the last oil change they were already trying to sell us new tires. That was the last straw for us! Having owned Lexus cars in the past, we never had issues like these. So we traded in that SUV yesterday at Hennessey Lexus and came armed to the teeth with information to try to get the best value I could on a new NX300, and they more than met our expectations! Nick was great at matching the great discount we had gotten at another dealer and getting management to get us top $$ for our trade-in. Jin did a super job at guiding us through and understanding the options with no pressure at all to choose any options we didn't want or need. Once our purchase was complete, Danny sat with us in our new NX300 and explained all the features thoroughly, quickly, and calmly. And the customer lounge! Compared to the other dealership we dealt with for 2 years, it's like a Delta Sky Lounge versus the cramped and spartan environment you get at most other dealerships. I regret going with a different dealership and car brand two years ago, have learned my lesson - if and when we need another new vehicle, it will be a Lexus from Hennessey!

Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again.

l was very please with my q50 customer service was very professional. overall my experience at Infiniti was amazing.Thank Jason for your wonderful service

I have been leasing vehicles for 15 years and the experience at Infiniti of Gwinnett has been the best by far! From the front desk staff to the finance team, everyone is friendly, professional and they know what they???re doing.

I have been home for 20 minutes following the purchase of my 2016 Infiniti QX50 and had to make sure I submitted my feedback regarding my experience over the Last few weeks. Velko Tsvetanov was amazing- he made sure I felt as though my inquiries were of utmost importance and responded to each inquiry quickly. From sending videos to providing alternative options, Velko???s customer service was stellar. If you are in the Gwinnett area and in the market for an Infiniti vehicle and want top of the line service, I would highly recommend Velko. TDH 12/1/18

My husband and I just leased our 3rd vehicle from Infiniti of Gwinnett. We had the awesome pleasure of working with Hamber Arce. From the moment we entered the building until we drove away in our new QX60, Hamber was professional, patient, and thorough. He provided detailed package options and color combinations on several vehicles until we found our perfect match! Thank you, Hamber. We really enjoyed working with you!

Overall, we had a wonderful experience from sales to finance. Everyone was known and willing to do whatever it took to make the sale pleasurable.

Going into it, we were both skeptical that the process would take a lot of our time and energy. We needed to do a test drive to do a full comparison of the vehicles we were considering and glad we did because Damir, our salesperson, was great. He was easy going, transparent and even mentioned some special pricing through my corporation that I wasn't aware of. He was honest and helpful throughout our decision process and made things move forward when we decided on a vehicle and a price. After that was done, he made sure the paperwork was lined up and there were no surprises. He helped to get us through financing as quickly as possible. A much better experience than we've had at other dealerships.

I'll start off by saying my expectations are always kinda low when approaching any dealership. Typically you're approached with the steryotypical sales guys and hurried service guys. I had been car shopping for a couple months and interacted with pretty much those sales guys, and continued on my skeptical way to the next car lot as I checked off my list of cars I wanted to scope out. My interaction with Mark turned out to change my perspective on the sales experience, with a unique authenticity and professionalism that was a breath of fresh air. I was treated with the utmost respect, and felt very informed on cars I was keeping an eye on, but not overly communicative. Just a great balance. Maybe it's his military background, but it was just very positive in every detail...there was a unique integrity there I had not seen in all my other sales interactions. As we were finishing up the sales process I also got to interact with Zach from the service dept, and again was just impressed his attentiveness with finishing up our last details, and even on a personal side just putting my mind at ease with my slew of questions as to typical service needs with this "new/used" car I just got...beyond the research I had done, but more of a what does he see every day. Again, more authentic treatment and care in walking me through the things to look for etc, and not any hurried or easy answers to move me along. He later responded asap to emails on a few other followup items...total class act! I thank these guys for their help, and hope this reflection on my experience can help others as well.

The process was seamless. Exceptional customer service. The gentleman I worked with were professional and took great care of my needs. I will definitely return for my next purchase.

I was so pleased with the JX35 that I had but wanted something a little more up to date. I visited Infiniti of Gwinnett on one other occasion for a service and was very please with the customer service. So pleased, that I said when I was ready for a new purchase I would return to the dealership. I went to the dealership looking to buy a used vehicle but after talking with the sales representative decided to purchase a new vehicle. Everyone that I came in contact were very pleasant and exceeded my expectations of great customer service!

Tom and the guys at autorama were great in helping us find what we were looking for .We had been searching for something for one of our boys and Tom helped us find exactly what we wanted. The info and service we received here was exceptional! Thanks again Doug Thurmond

Mr Jaffer was very responsive and professional. However, there was a substantial scratch on the car below the passenger side door which was not divulged, and for which Drive A Dream refused to assume responsibility after delivery from GA to FL by car carrier. Initially they tried to blame the car carrier for the scratch. However, after critical, frame by frame review of the video of the car that they sent initially, the scratch can be seen, proving that it was present from the outset. It subsequently cost $300 to repair, which I feel should have been reimbursed by Drive A Dream. However they refused, leaving a bad taste in my mouth about the whole transaction.

I purchased a QX80 from Nalley Infiniti with the assistance of Larry Jamison and Stasha. These two individuals provided a wonderful and seamless customer experience. Pricing brought me in, price was honored fully without shenanigans, and the staff could not have been better.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.