Used 2021 Jeep Grand Cherokee for sale in Minneapolis, MN

Nick, Finance manager and Rusty, Sales, did a great job!

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Customer Service Manager, I want to commend Nick, one of your Customer Service Staff, in restoring my belief that customer service is still alive in today’s business world. I had stopped in to check on the status of my vehicle maintenance and pay my bill since I would be picking up the vehicle after closing hours. My rental vehicle needed to be returned by 5:00 PM and my wife could not drop me off at the dealership until later that night. Nick stated that I would not be able to prepay but could pay over the phone once the service was complete. He then checked on the status and stated that the service would be completed today, and he would call when it was complete. I returned the rental vehicle and was in the process of walking home when I received a call from Nick. He apologized that he had made a mistake and that my vehicle would not be completed until the next morning. I stated that I wish I had known because I had just returned my rental vehicle, they were now closed, and I had to figure out a way to get to work the next morning. Nick apologized and said he would give me a call back. A few minutes later he called back and stated he had a vehicle ready at the dealership for me to use and asked if I could get back within the half-hour to pick it up. I stated that I was walking home and that my wife would not be able to pick me up and dropped off within that time frame. Nick stated he would call me back again. When he called, he had arranged a Lyft driver to pick me up and bring me back to the dealership. I bought my used Jeep Unlimited from a different dealership. It only 30,000 miles and the original owner purchased it from Bloomington Jeep. When determining where I would have my service completed, I checked reviews and Bloomington Jeep’s customer service ratings were significantly better than Fury Motors. So, I decided to have my service performed by Bloomington Jeep even though Fury Motors is only a mile from my home. Bring my Jeep to Bloomington Jeep for service has been the best decision. Nick, thank you for the excellent customer service. You could have diverted the blame off on the service technicians not completing the service on time or not informing you in a timely manner. You admitted to your mistake and went out of your way to correct the issue. This excellent customer service will keep coming back to Bloomington Jeep for my vehicle service. When it is time to purchase another Jeep Unlimited Wrangler it will be purchased from Bloomington Jeep. Thank you, Jeff

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Lam is very professional and knowledgeable. Was very patient and took his time answering all our questions. We will be buying 2 vehicles from lam in the next couple months and highly recommend anyone who is in the market to purchase a car come see Lam!

The Jeep exceeds all my expectations. Was looking for a luxury SUV the jeep goes way beyond. Beautiful design all the bells and whistles. Spacious feeling fron back all around.

Donnie Brinson was such a excellent guy very compassionate about the process of purchasing my 2021 Jeep Cherokee L the best car buying experience ever The whole staff is Friendly and very Professional

Grand Cherokees are awesome everyday vehicles and even better for traveling for up to 3 with room for luggage! The only suggestion I can make is less trim lines of the Grand! I have the Overland HA version!

Having Michael and Anthony help me find my new awesome Jeep Grand Cherokee, Shelby did a great job finalizing the deal. This dealership ship is great and it's my second time making a car purchase. Thanjs for great customer service!

This car is everything I anticipated it to be and more. It has the appearance, style, comfort, design, performance and reliability that checks all the boxes.

Great buying experience, friendly people to work, very honest with glad I am glad to have driven 160 miles to purchase my new Jeep Limited

My husband and I just went to look at trucks, and we walked out with a camaro and a truck. You can't beat the prices and the deals this team makes for you. Tony, our sales rep was amazing, and once we bought the vehicles took the time to teach us about the technology of them. We went back about a week later, because we had forgotten some of the options he showed us; he remembered our names, and was more than happy to show us the features again. Our finance rep. got us a great deal on top of the already low prices on the window. I will absolutely recommend Friendly to anyone looking for a new or used vehicle. Oh, and they offer a MN weather warranty that helped my insurance go down. I can't say it enough... AMAZING!!!!

Tanner was great and super helpful! Full video of everything so I know what is going and can stay in the loop.

I did a walk in but was able to be attended to in about 1.5hrs. Greta customer service and all my questions were answered

Amber was an excellent sales lady. I was able to purchase my car the same day and she made the process speedy while they were closing. The facility had a large inventory to select from and was able to find exactly what I was looking for

Car salesman with Shayne G. very polite and very knowledgeable very willing to help. All in all this dealership is fantastic. The trade-in was more than expected. 👍

My experience at the Quick Lane with Ivan Garcia is always professional and courteous and helpful. Ivan is very efficient, he gets me in and out in a timely manner. Thank you Ivan. Mike

I have been a customer since 1989 the customer service is always great Jeff Collins and John Woitalla are the best and have always made sure we leave satisfied

Shout out to Alex in service, he totally came through with super quick turnaround and great price on new brakes for my Grand Cherokee. Always good service and a helpful attitude with Alex, thanks a ton Waconia Dodge!!!