Anthony Witherspoon was a phenomenal salesman. I met him two years ago and he advised me that it wasn???t the best time for me to buy a vehicle. Most salesmen would push you to purchase a vehicle by any means necessary. I appreciated his honesty and I knew when I was ready to buy my next Honda, I would give him the sale. He did not disappoint! I drove off in my 2018 Honda Accord with a payment that was well within my means!
Love the new car
by Mr C from San Jose, CA
January 30, 2019
Great SUV for the price. Lots of features in low end model, drives great, lots of power. Smooth ride, good cargo space. Only downside, would be nice to have HomeLink for opening garage doors
Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him
Best Handling/Driving SUV I’ve Owned
by Toner from Huntsville, AL
January 12, 2019
This car is an excellent medium sized SUV. It drives and handles like a smaller SUV. Really enjoyed driving the car and the look of the exterior. Often got comments about how people liked it.
Brian Perry made our Jeep purchase easy and enjoyable. He is knowledgeable, helpful and straightforward. I would highly recommend him. The dealership did a nice job supporting him and providing a clean welcoming environment.
by PMD from Goldsboro NC
January 25, 2019
This vehicle has all that I need in a vehicle . I have only had it a couple days but so far I love it!
Moved up from a 2004 Jeep Grand Cherokee Limited to the 2011 Jeep Grand Cherokee Laredo-X. The 2011 is a much more refined vehicle, smooth quite ride, better handling, larger, and up to date technology make this GC a much improved ride. I find myself smiling every time I drive it! Overall a top notch choice of the SUV offerings.
I worked with Terri and she was wonderful with helping me purchase a new car. She answered all of my and my boyfriend's questions and was very professional, courteous, informative and patient. We dealt with other staff members as well and everyone was equally great to work with. Although I don't remember everyone's names, thank you to all who helped us. Terri has also been helpful in answering my questions after I purchased the vehicle. I would definitely recommend Terri and this dealership!
Upgraded from a 2008 Jeep Patriot
by MelroseMKE from Milwaukee, WI
January 27, 2019
Just purchased this car, so time will tell on the reliability, but if history repeats itself, I expect this new Jeep will provide me with many years of reliable and comfortable driving. The Jeep Grand Cherokee Trail Hawk is sleek in design - it’s ruggedly luxurious. It feels like a Jeep, but has all the bells and whistles of a luxury SUV. Very happy with my purchase!
I ordered a new 2019 Jeep Wrangler through this dealership and they were nothing but helpful throughout the entire process! Also did a great job and helping to get discounts on the vehicle. Just amazing!
Best deal in a 4 yr old Grand Cherokee
by KentuckyEd from Louisville
January 28, 2019
This car now has 106,000 miles, still going strong, burns and leaks no oil, everything works, looks excellent, for $18,000.00. All things considered a very sharp ride and an excellent deal. Who can complain.
Recently purchased a 2019 Dodge Ram. Brian Perry was great - knowledgeable, efficient, and followed up quickly with action items. Thanks for the quick transaction!
Jeep Girl very pleased
by Jeep Girl - Virginia from Roanoke, VA
January 25, 2019
This car is the best SUV I’ve owned; comfortable seating for long trips, plenty of storage and great leg room for all. Just enough power to have some fun, but not be a gas hog. Can’t wait to play in some snow!
I am a planner and I am very careful with large purchases so after doing extensive research on my next vehicle I called the dealership and got Dubois Kelly who informed me that the vehicle I was inquiring about was still in stock and I scheduled a time to view and test drive it. Dubois delivered platinum standard customer service! He was very welcoming to me and my Husband, he was knowledgeable of the vehicle and was very transparent of the purchase process and owning a luxury car. My new car had slight bumper damage prior to purchase and Audi fixed it the following week. It looked like it was never damaged! Jess Wildasin was excellent and was very accommodating. My only issue with the service experience was that if I was in there on a we owe then I should not have to spend my money to fill up a loner vehicle. With regard to the finance process, Cedric over promised and under delivered. The expectations of obtaining better financing terms were not transparent when financing was finalized. He then outsourced another manager for me to sign the sales agreement and skimmed the terms. I believe the other manager assumed that Cedric went over everything in depth prior to final signatures (which was not his fault he was great too by the way). The reason for the outsourcing was because he took another customer in the middle of my transaction. Mind you we were there at 2:30pm and did not leave until 7-7:30pm. Several days later I had some uneasiness with the finance portion and contacted Cedric. Thank goodness his Supervisor Will Nelson was available to bring clarity and transparency as Cedric continued to "double talk" me regarding the extended warranty that I purchased. After speaking with Mr. Nelson I was satisfied with the conversation. After Mr. Nelson assigned duties BACK to Cedric to complete, the updated warranty was not correct. He then updated the agreement and outsourced the task again to other people to ensure I signed it when I brought my car to be serviced. When it wasn't signed instead of inquiring with the people who he outsourced it to, he calls ME to ask me why didn't I find the person who has my paperwork to sign it! Why would it be my responsibility to ensure this was taken care of? As I type I still do not have an updated extended warranty agreement. So in conclusion, I enjoyed my Audi experience minus the finance process with Cedric.
2014 Grand Cherokee Owner
by jeeplvr from albuquerque
January 21, 2019
hands down the nicest vehicle I have ever owned. and I have bought a lot of vehicles. It has great power but it is extremely comfortable and I feel very save driving in it.
Got a great deal on a new Camry. They made it very easy. My salesman, the manager, and finance person were awesome. They really have it together there.
by John from Lenexa
January 23, 2019
Best mid-size SUV with total package and competitive price. Best overall look inside and out. Decent gas mileage, great performance with V-6. Go anywhere. Ride on highway a little rougher but a reasonable give for the off-road performance.
John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
by waldo from star,id
January 23, 2019
Drove home-smooth ride-did not have time to ck. controls till home two hours drive getting dark outside.Very well detailed inside and outside.Jeep grand cherokee is a great vehicle
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
The Grand Cherokee is a fun sporty SUV!
by TGreen from Bellbrook, OH
December 18, 2018
This car met all my needs and was a great family hauler for my wife and two kids. We were even able to fit our two large dogs. It’s been a great vehicle!
I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!
Best vehicle in snow I have ever owned.
by Billz716 from Buffalo, New York
January 28, 2019
Ride quality is second to none. Best vehicle I have ever owned. Take it from someone who has owned full sized pick up trucks. The auto 4wd works flawlessly. Gas mileage is good for an SUV. V6 is peppy and more than enough power for the vehicle. In snow storms I choose the Jeep over my Pickup.
I recently purchased an SUV from Manchester Motors and could not be more happy with the process. From the initial phone inquiry about the vehicle until I finalized the sale, I was treated professionally. Randy Olinger is an experienced expert. Glad I could do business with a smaller dealership and get treated so well.
Most luxurious vehicle I ever owned
by Spacemonkey404 from Atlanta, GA
January 10, 2019
I bought my Jeep new at the dealership.
It has been the most comfortable ride with so much power.
My wife and I have both enjoyed driving it over long distances to visit family.
It has met all of our needs that we expected.
Answer to the questions in my title is Heck YES!! I worked with Jay Johnson and he was a fantastic sales person. From the beginning Jay made me fell comfortable and at ease that this was going to be an easy process, and he delivered. Jay is very personable and when working with him it’s not all sell sell sell. He asks questions about you, and makes it about you and not what’s best for him. He makes the process about you. If you want a experience you will never forget and a place to send all your friends and family. I recommend Jay Johnson. Even after the process was over he has been very helpful. I found that some of the weather stripping was coming off from inside the door, I called him and he immediately set me up with Pam in service and rectified the situation without a blink of and eye. Thank you both. Again I definitely went to the right dealership, had the right sales person and got the right price, because Jay made the experience PRICELESS!!!
jeep grand cherokee
by louis from White Haven
January 19, 2019
it was perfect for four wheel driving in snow , and comfortable to use as a daily driver, I like the styling and performance of the Larado series Jeeps
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