Used Jeep Grand Cherokee for Sale in Glen Ellyn, IL

I live in Nashville, TN and located my Certified Pre-Owned 2017 Cadillac CTS Premium Luxury 3.6L AWD in Red Obsession Tintcoat online through Heritage Cadillac's website, which was well laid-out and easy to navigate. When I made the call to the dealership sales department, I was pleasantly greeted by Mr. Charles Hughes. I was surprised by his cheerful personality and upbeat tone and in that moment I realized that I made the right call. Something just felt different... When I asked him questions about the car, he went the extra mile to make sure that the car was equipped as advertised and even sent me the build sheet that listed every option and package on the vehicle. He then went on to describe all of the benefits of the Certified Pre-Owned Warranty which was very helpful. He also did all of this VERY FAST. THESE PEOPLE DO NOT WASTE YOUR TIME. After thinking it over I decided to let them give me a bid on my trade-in. I had a number in my head that I wanted for it and after they did the sight-unseen appraisal based on the VIN # and everything else, Mr. Charles Hughes called me to deliver the result. He gave me the number straight up and I was AGAIN surprised that they offered exactly what I had expected. At that moment I knew that I was about to buy the car AND I HADN'T EVEN SEEN IT IN PERSON YET. I put a deposit down over the phone to hold the car and then made arrangements to travel to Chicago to do the deal. That very next weekend I drove the 11 hours from Nashville, TN to Heritage Cadillac in Lombard, IL and made my purchase with Mr. Charles Hughes, who had the vehicle waxed and cleaned, sitting inside their delivery bay awaiting my arrival. I cleaned out my trade-in and handed the keys to Charles where he then quickly had the manager verify its condition. They had my paperwork prepared in order to expedite the process and before I left, Charles handed me a large and elegantly prepared gift for my Fiance'. He even offered to buy me dinner too! When it was all said and done, I left the dealership completely satisfied and I truly felt like I had an amazing experience that I will never forget. Charles Hughes knows how to treat his customers and everyone else at the dealership was just as impressive. Special thanks to Dan Paz for making me a great offer on my trade that I couldn't resist and John Rabenda for getting me an excellent deal on financing. THANK YOU! I Would HIGHLY recommend this dealership to ANYONE looking to buy a new or pre-owned vehicle!!!

Total comfort and proformance , great product. Roomy cabin with all the bells and whistles . I would recommend this vehicle to any one for any various reasons.

Stopped in to get my first oil change for my Ram 1500 Big Horn - they were done before I sat down. Great service, Josh Galiher was great! I will definitely bring my truck back for additional service.

Indoor showroom on a wicked cold day in Chicago is big plus. All the models were clean and ready to look at. Great detail team! Quality cars! The Mercedes had 58 pictures so I knew everything I was getting before I got there. Test drive / paperwork/ and drive off. The owners even let me have a private office for a business call I needed to take while onsite. Chris was great drawing up the deal, and dealing with my trade in. Mike was helpful with everything during the process. No pressure. Easiest car purchase I have ever made. Don’t look past this dealership. They are the real deal. Recommended!

This car is one of the best cars I’ve ever owned, only down side is the air suspension. Which temperatures get super cold the air suspension gives out.

I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife

Great color, interior and ride.....Many compliments since buying this car. Others want to know where I got this vehicle and was I impressed with the dealer where I bought it.

Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!

This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!

I traded in my truck for a new Jeep 2019. Pranav was awesome! He is very friendly! Explained everything to me and answered all my questions! He is great! If you need a new vehicle go see him!

The truck drives so well..has plenty of room..the ZF trans makes engine come alive and is reason it drives and feels so good.. everything seems to be in the right places and ot has a high end feel to the overall drive

I'm so happy I decided to come here! My wife needed a new car and our credit isnt the best because of bad choices in our youth anyways we worked with Tim with the expectations of getting turned down because we have been everywhere else we went. Not here we got an awesome deal we couldnt refuse! The customer service was amazing i'm sure we were very difficult to deal with as well but Tim was Patient, professional, and it was clear that he actually cared and genuinely wanted to help us. I loved that! The Car is amazing and my wife couldn't be happier. Happy Wife Happy Life! Thanks TIM!

The vehicle I purchased is the Overland edition, I am impressed with all of the options it came with. The vehicle feels and drives like a very high end vehicle and I got it a lower price, it has so many creature comforts I can't even name them all.

I went in looking to purchase a new , and with the help of Corey & Check, I Was Able To Do So!!! They Were Amazing!!! They Made Sure That My Needs & What I Desired Was Met!!! I Will Refer Anyone I Know, That's Looking To Purchase A New Or Use Car, To Corey & Check, At Castle Buick GMC!!! Thanks Guys!!! 😍😍

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

My Salesman, Sal was wonderful and so pleasant to deal with. He was very patient and explained everything so very thoroughly! I have a young toddler and everyone understood my unique needs and did everything to accommodate me.

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

I dropped my car off overnight with a note explaining there was an odd sound and it could be the brakes. I also requested they do an overall inspection and inform me of any upcoming problems, , and to also do an oil change. A service writer somehow misinterpreted my note, . The note said to contact a friend of mine AFTER 12 noon if he couldn't get me. Instead, he woke her at about 7:30am. I had to DRAG out an apology! She works later in the day and wasn't getting up for a couple of hours. This was incredible because the only thing my friend said was to follow what the note said then call me when its done. There was no reason to call anyone. I got my The bill was $900 and the sound was still there. REALLY upset, we contacted the service manager John W. John apologized, read the note, said it was clear and there shouldn't have been a problem, He either located and fixed the sound himself or had it done, no charge to me, and showed me the money the dealership ate to do this was over $150., I was not returning until dealing with John W.!! If he, or someone exactly like him remains there, I will be a returning customer because I feel confident any problem will be resolved respectfully with a long-term customer in mind!

Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.

Diamond is really good and fast. She helped a lot in the process, highly recommend her!!!

Nice. It is a Jeep. Handles nice. Plenty of power. It has four wheel drive. It has towing capability. What more can I say about it. I have not owned long enough to give it a reliability rating.

Plan on buying a car from Kim Kehl , he's a super nice sales person and patient...save yourself time and trouble - ask for Kim Kehl. We love our car & Kim too!

This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.

Kim Kehl was great and went the xtra mile. The dearlership was very friendly and clean.

I leased my Jeep Grand Cheerokee from McGovern!!! The Jeep is amazing. Plenty of leg room. Great convenience features. Plenty of room for my toys...with the seats down I had- My street hockey gear Inline skates, hockey stick and safety gear. All of my fly fishing gear Rods, tackle boxes, waders And my Specialized road bike There was still plenty of room for more!

South Chicago Dodge Chrysler big help in many ways. Workers always informed me of inventory and what's new on car lot. If it's your first time buying a car these guys to go. Appreciate all the help South Chicago Dodge Chrysler.

I love this vehicle so much. I have been saving money for 4 years to purchase the vehicle of my dreams and no I finally own it! first vehicle purchase in 9 years!

What do you get when you mix hundreds of cool cars with a kind, cool and hip sales staff in a gargantuan airplane- like hanger that shines with cleanliness, purity and most of all - the enthusiasm to buy a car. Not just any car, but your dream car!! It???s all there and more. My salesman Larry LaCoste is a former 1960???s Chicago rock n??? roll legend (and still looks it) and there???s nothing better than shopping for a cool car and talking rock n??? roll. That was Larry, but I also got to meet the rest of the staff and every one of them looks to have their own interesting spin to keep the cool car buying experience energized and interesting. Today I walked out of Ultimo a cool car buyer being extremely satisified with Larry???s friendliness, knowledge and most importantly, price! I???m happy Ultimo opened in Northbrook near my home. Now I have a place to go to when I want to feel cool. Thanks for the happy buying experience. You certainly deserve this good review.

This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!

I have in the past gone to about 9 or 12 dealers in the past when looking for a car, my niece recommend this dealership and I went in just to take a look wasn't really expected to buy was already in a car note but 6/1/17 came home with a new car and loving Tammy Thomas was wonderful helped me out with all my questions and gave me space think it over and call my husband several times and the finance team (Dimitri) is definitely a miracle worker the whole staff was great pleasant and friendly everyone said hello. I usually have buyers remorse not this time just enjoying my car Thanks!

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...

I recently purchased a 2018 Chrysler Pacifica from Scott Abramowicz at Bettenhausen CJDR. In my over 30 years of driving, I've purchased no fewer than 20 vehicles, and this experience was by far the most pleasant, satisfying purchase I've been a part of - bar none. Scott was courteous, professional and efficient. There was no back and forth haggling. No, "let me go check with my manager on that..." From start to finish Scott, Micah and the entire team made sure I was satisfied with my experience, When they didn't have the Trim and Color I was looking for, they went out of their way to find the EXACT vehicle I requested and did so in less than a day, There really was NONE of the traditional car buying bull that occurs at every other dealership. In the past I always left the dealer wondering if I got the best deal. Did I negotiate well enough? Did I leave money on the table? I can say with 100% honesty that those thoughts NEVER crossed my mind during or after this transaction, Bottom line...if you are looking for an experience that truly is DIFFERENT, you have to look no further than Bettenhausen and Scott Abramowicz and the rest of the team there. In a world where customer service is an afterthought at best, the Bettenhausen Team has gotten it right! Do not hesitate to stop in and talk to Scott - he'll take great care of you. I can't wait to work with them again when my lease is up.

I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)