Used Jeep Wrangler Unlimited for Sale in Cerritos, CA

It went fine. I received a recall notice for my Rav4, called and booked an appointment a few days before. Upon arriving at the dealership (my first time there) I was directed to a shorter line for people with appointments, which I appreciated. Kimberly took down my information, got my keys and told me it would take about 2.5 hours. This seemed pretty long, since I was waiting for the car. But it turned out to be only a little over an hour, which was great. They had a little bit of a mixup trying to bring my car back to me after the repair...that took about 15 minutes, but the repair got done and I'm happy.

I bought the Jeep because I like them and have owned a few. I always sell them because I got sick of the ride and lack of interior room. The 4 door jk is very nice and a lot smoother ride than the 2 door models. I have 2 small children in car seats and they fit fine in the back seat

We arrived early for our 9:00am appointment were given prompt attention by our service writer Michelle. She set up the service order and suggested we also rotate the tires with an available discounted price. Then she told us the airbag recall should be done and checked to see if the parts were available. (We had been told that the recall parts could take a year.) Thanks to Michelle, the got the recall done!! GREAT! This was our first visit to the Cerritos Toyota dealership, we look forward to retuning for all future service!

Overall I had a pretty good experience. I went there and got the car I wanted and there was no hassle. The guy was super friendly and helpful.

I'm very pleased with customer service at this dealer. Clayton was amazing. I had to leave my car to get service while on vacation. He texted me and keep me updated about my car during the week. I got my car fixed ahead of schedule and they let me leave it there until I get back. Anya was also wonderful and very helpful. I'm a happy camper.

I will be a lot happier as soon as my leather arrives at the dealership for install. Already got many compliments on the jeep. It's gonna look really nice with leather

My wife and I were in the market for either a GMC Acadia or Buick Enclave. We live in Modesto, CA and had been searching throughout Northern California. It seemed like every vehicle we found with our preferred mileage/year/equipment was just a few 1000 out of our price range. To top it off, it seemed like no dealer would budge on the price when we inquired. My wife and I took a trip to So-Cal for a quick trip to Disneyland as our annual passes will be expiring soon and we wouldn't be able to get away for the long holiday weekend due to work. While waiting in line for rides, we decided to browse the internet, thinking maybe prices would be better than up North. We found a much larger selection, but similar pricing to the dealers near home. Then we found Huntington Beach Chrysler Dodge Jeep Ram and they had two Acadia's that seemed to be what we wanted with much better prices than we expected to find. I e-mailed the dealer asking if the vehicle was still available and got a phone call back within the hour. We scheduled an appointment for noon the next day. We got up the next morning and decided to go to the dealer early. We were contacted by phone at about 10 AM to confirm we would be showing up. We told them we were ready and could come in early. The same salesman (Miguel) I spoke to on the phone was quick to greet us, despite not being scheduled. He took us over to see both cars, let us drive them both and then asked what he could do for us. We asked for a little off the price, which we didn't get, but I wasn't expecting as the price was already $3-4k off what we would have paid for a similar vehicle in Northern California. Once we agreed on a price, the manager Anthony came over to explain our different financing options and how we could save the most money in that process. Miguel then took the car over for a final detail and cleaning while we went and finalized the contract. They took us in to meet Executive Sales Manager Chris Amato, who was already finishing up our paperwork. Chris was very gregarious and outgoing, asking us plenty of questions about what got us to the dealership, why we chose the car, etc. He also gave us a better explanation of how they were able to give us such a great price. Basically, since the dealer is so high volume, they don't have to make such high markups on each vehicle. Chris finished up the paperwork and transferred it all to a really neat desktop monitor that displayed all the contracts and allowed us to sign electronically. Finally, we were finished with the paperwork, Chris walked us back out to the showroom where we waited a few minutes for the detailing to be finished. Miguel showed up with the vehicle, handed us the keys and we were on our way back home to Modesto. All told it was maybe 3 1/2 hours from the time we arrived, to driving off, which seems to be pretty quick from what I understand of the car buying experience. Throughout the day, various members of the staff made sure to check on us and see if we needed anything to drink or anything like that. I would HIGHLY reccomend this dealership to anyone buying a new or used vehicle. They really go the extra mile to make sure you are comfortable throughout the experience and don't pressure you into anything you don't feel comfortable with. This was a great experience and more than worth the trip. I will most likely look to make a trip down again for our next car purchase.

I inquired about a vehicle for sale on the Internet. The dealership internet sales office contacted me within 12hrs. and arranged a vehicle showing the same day. Although I did not purchase the vehicle, I found the service to be exceptional. Great customer service.

They were very attentive and helpful. I contacted them about a car I was interested in and were quick to answer.

I worked with Product Specialist Javier Noriega in buying a 2018 Dodge Challenger RT, and he exceeded my customer service expectations. He was professional, knowledgeable, attentive and thorough - but was never pushy or dismissive. I told him what I wanted and he delivered. Javier was assisted by fellow Specialist (and ironically his brother) Gaspare Longo, who also succeeded in making this purchase easy and without the nightmares I've often heard the car-buying experience can be. Finance Manager Michael Hanson also did an excellent job in arranging for financing for the vehicle, and I appreciated the speed and efficiency with which he conducted the transaction. Overall my experience with Huntington Beach Dodge was excellent - easy, without pressure and one I would recommend to anyone. And, finally, this car ROCKS!

Very pleasant and friendly dealership with fantastic prices on new Chryslers, Dodges and Ram trucks. I saved a whopping $12, 500 below sticker (MSRP) on my 2017 Ram 1500 4x4. This dealer has the largest dealer discounts of any dealer I've ever seen. They do tremendous volume, in fact they are the # 1 CDJR dealer in the state of Ca. I recommend shop here and compare for yourself. The whole Staff (sales, finance, etc) is awsum. My salesman was Nathan whom is the owner's grandson. Tom

I rented one for a week. The Bad: The steering is vague at best. The vehicle wanders on the highway and you are constantly correcting with the so-so steering. The ride is stiff/jarring on the road as well (no off-road experience, but it's probably good). God forbid there is anything over a 5 mph wind on the highway. It's a square box and square boxes get blown around the road. The interior controls are oddly placed (feel like after-thoughts), but you can get used to that with time. The side mirrors are oddly shaped and I am still not used to them. Expensive for the level of refinement you get. The Good: I think it looks great, exactly like it's supposed to. I also like the drivers view/vehicle height. The acceleration is pretty good if you wind it up, but it's stumbled a few times on me. It handles high-speed turns better than I expected (maybe a trade-off for the stiff/jarring suspension) but it sticks in the turns. Conclusion: I'm sure Wrangler people love it. It's probably the best Wrangler ever. But if you are not a Wrangler guy, I don't think this vehicle will make you one. I prefer the Cherokees to the Wranglers, but I can see how this vehicle could be fun, for a limited time. For everyday driving...it's not my cup of tea. To be fair, I didn't have it more than a week.

Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!

This location was great. The salesman helping me was very knowledgable and helpful to explain in detail the cars I wanted!! Thank you guys so much

I have been a luxury car driver for more than 2 decades, and finally decided to get something FUN. Purchased 2019 JLUR. This is a beast!. Will climb over darn near anything right off the dealers lot w/out having to do lift kits and all of the extras that people spend money on. The freedom panels come off and store in the back easily and can be done by 1 person. This gives you the feel of the classic 80's Targa top, or a convertible. Going to enjoy this vehicle for YEARS to come!

Highly recommend! I dealt with Michael completely over the phone and had my new car delivered by the end of the business day!! We are an active duty family with three young kids, spending a day in the dealership just was not going to work for us. I explained to Michael our situation and he went above and beyond for us!

This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.

The JL Unlimited is exactly what Jeep set out to make. Add in unexpected comfort and ergonomics and you have a great daily driver and killer off-roading machine.

After a dynastic check of my tire light sensor which was problematic. it was found to be reprogrammable and all errors were corrected. the service rep (Christina) was very specific, thorough and clear explaining the process preformed in correcting the error. We are satisfied with the work preformed on our car as well as the manner it was explained.

It is in exceptional condition and I feel safe ... it will work great for me and my fur kids. I will love taking top off and take drives in the country

I have been coming to Universal City Nissan for 7 years and every time I am coming you stay on the top and provide me with an excellent service and amaze me with the professionalism and hospitality of your employees. I simply became addicted to you guys and knowledgable service advices of Peter Salas . He always knows the service needs of my vehicle and that is why my Nissan versa 2009 performs so smooth. The only thing which make me said that I can not give you ten stars since you have only five... Great service, great experience !!!

Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months

Best buying experience ever. I came to look at a BMW M3 and a BMW 338. I ended up buying a $2008 SCLASS on my 2nd vist. There was no pressure at all and everyone was so helpful. ..

Big upgrade from my jeep wrangler sport. Nice to have all the added room. Cant wait to pull my boat and go camping. Would highly recommend the wrangler unlimited